Manny Gonzales | Page 29

Awful if you’ve had your Kia stolen. They will take as much from you as they can. They will take as much from you as they can. More

by heidigreshh Verified Customer Verified Customer

Report | Print

Always have a good experience with the service department. Service was timely and work was great. department. Service was timely and work was great. More

by Leaton Verified Customer Verified Customer

Report | Print

Manny and Nick have great people skills. They answer your questions or find the answer if needed. Both were accessible after every thing was done and you had questions later. They answer your questions or find the answer if needed. Both were accessible after every thing was done and you had questions later. More

by RUDMAN_CAROLE Verified Customer Verified Customer

Report | Print

ER-Vision Kia is terrible at answering the phone in their service department. The lack of communication was terrible. I called for about two wks and didnt speak to anyone. service department. The lack of communication was terrible. I called for about two wks and didnt speak to anyone. More

by Eli Verified Customer Verified Customer

Report | Print

Trying to talk to a person when you call is never going to happen. Always leave a message. NOT professional at all. We dropped off the car at 8am and was told the diagnostic was starting @ 10:30. I called to happen. Always leave a message. NOT professional at all. We dropped off the car at 8am and was told the diagnostic was starting @ 10:30. I called and again had to wait for someone to call me back. I did get a call at 2:45 and was told they were still checking things out and since they closed at 5:00 that they wouldn't have time to fix it and we would have to wait until Monday. Still not knowing what was wrong with the car. Monday comes and I again had left 2 messages for someone to call me back with the results. Finally I got a call back to find out it was the catalytic converter and the price was 5500.00. I didn't have the work done. When we went to pick up the car the gentlemen that helped was outstanding. I wish I could remember his name. He explained everything and why the price was so much. He even pulled the car around for me in the pouring rain. So he made the experience better. My complaint is mostly that no one answered the phone. More

by Barbara Bigdoski Verified Customer Verified Customer

Report | Print

Good customer relations. Very professional. A long time to get a qucick diagnostic test drive but they came to my conclusion about the need for a viscous AWD coupler. They ha Very professional. A long time to get a qucick diagnostic test drive but they came to my conclusion about the need for a viscous AWD coupler. They have to order it. A five minute drive would have produced the evidence but it took about 90 minutes. Otherwise a pleasant experience More

by DEDORSEY Verified Customer Verified Customer

Report | Print

Very good, Everyone was very nice and did a great job, I would recommend it to anyone who has a Kia would recommend it to anyone who has a Kia More

by OPTOUT Verified Customer Verified Customer

Report | Print

Sales and finance departments are terrible at point of sale, not trustworthy, or honest, Service department very good. I would never recommend this dealership to friends or family because of the sale sale, not trustworthy, or honest, Service department very good. I would never recommend this dealership to friends or family because of the sales and finance departments. Very satisfied with service department and staff. More

by user Verified Customer Verified Customer

Report | Print

Very good service. They took the two recalls.They were very punctual. I would definitely recommend them They took the two recalls.They were very punctual. I would definitely recommend them More

by LINDADECARLO1957 Verified Customer Verified Customer

Report | Print

This dealership is the best! So efficient and super friendly. Especially the service department! Higher recommended So efficient and super friendly. Especially the service department! Higher recommended More

by AHERKO357 Verified Customer Verified Customer

Report | Print