Manny Gonzales | Page 46

Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others. Would definitely recommend Vision Kia East Rochester to others. More

by MCOOMBER Verified Customer Verified Customer

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Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team. provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team. More

by KEITH.WHITTLINGER Verified Customer Verified Customer

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Thank you very much for helping me with the issue with the seat in my Kia Sedona. The gentlemen that assisted me were very helpful and informative. There was some risk as to the job to be done (moneywis the seat in my Kia Sedona. The gentlemen that assisted me were very helpful and informative. There was some risk as to the job to be done (moneywise and timewise), if we attempted to fix it without a replacement part that same day, but with the information provided, I was able to make the right call to ask the team to go ahead and attempt the fix, and the service team did a stupendous job at really working the issue until it was repaired - even if it took a little extra time. Well worth the wait. Thank you all very much!!! More

by SedonaDriverNY Verified Customer Verified Customer

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We liked the no pressure atmosphere. It was a pleasant transaction. Even though there weren't many cars to choose from, we love the one we got. transaction. Even though there weren't many cars to choose from, we love the one we got. More

by CFAKER50 Verified Customer Verified Customer

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Manny is terrific, answers questions in a manner I understand and explains thoroughly whatever is needed and what to expect coming up. Highly recommend him!! understand and explains thoroughly whatever is needed and what to expect coming up. Highly recommend him!! More

by LMULVANEY Verified Customer Verified Customer

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Front end customer service was outstanding as usual.Manny and the other front end staff member were excellent. Very friendly and accommodating. I appreciate it. and the other front end staff member were excellent. Very friendly and accommodating. I appreciate it. More

by BRADLEYHURST Verified Customer Verified Customer

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While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast Jordan was an absolute pleasure to be around and the Experience was excellent and fast More

by DERICKDOUGLAS1408 Verified Customer Verified Customer

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I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR More

by MIKEC.2339 Verified Customer Verified Customer

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Woooooooow the attention is excellent, I'm very happy and satisfied. The communication with the customers are very professional and respectfully. Congratulations for your excellence. satisfied. The communication with the customers are very professional and respectfully. Congratulations for your excellence. More

by ARTUROTERNAL Verified Customer Verified Customer

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Great sales, service terrible! 1900 miles on used vehicle in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt also bad' so now overdue for inspection...service manager refused to correct the mistake THEY made. Called management...'we'll call you right back'...7 days, the crickets are worn out... No response. Service supposedly checked 20+ things, including tires..my spare was totally flat, valve rusted in place...souvh road dirt obvious it hadn't been touched. Techs apparently not checking much other than the boxes...service manager shows 0 respect for Customer. Thumbs way down. More

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