Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 45

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
491 Reviews
4.6

491 Reviews

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491 Reviews of Manny Gonzales

October 31, 2023

Dealership Rating
Employee Rating

They met all of my needs in a timely and professional manner. Open and honest communication was key More

by mrogers14
Recommend Dealer
Yes
Oct 31, 2023

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 30, 2023

Dealership Rating
Employee Rating

Friendly staff that greeted me upon arrival and checked me in. work was completed in a very timely manner More

by DLEBEAU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 28, 2023

Dealership Rating
Employee Rating

The staff is Prompt polite and efficient. Nice to have snacks in waiting room. Clear and consice More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 26, 2023

Dealership Rating
Employee Rating

Free oil changes when purchased vehicle. It was a factor in decided to buy five Kia’s. Not so sure in the future. Free inspection now not a good reason. Checking fluids also gone More

by cenfonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cordi, John Gammariello

Oct 26, 2023

Vision Kia East Rochester responded

We appreciate your feedback and are eager to better your return experience.

October 24, 2023

Dealership Rating
Employee Rating

I’m incredibly frustrated that when I purchased my vehicle it was oil changes for life and now that is no longer being honored. This was a huge incentive to stay with the dealership but now with adde More

by saramclean7310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Vision Kia East Rochester responded

Sara. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 18, 2023

Dealership Rating
Employee Rating

Really great team service is outstanding. Wait times are very reasonable during week days and weekends!! More

by NWEBB715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cordi, John Gammariello

Oct 18, 2023

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 17, 2023

Dealership Rating
Employee Rating

They are always attentive and helpful in their service department. Always go the extra step and make sure everything is explained! More

by A416rigby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cordi

Oct 17, 2023

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 15, 2023

Dealership Rating
Employee Rating

Chad was very helpful and polite Work was done promptly Parking lot is too small!! More

by PATRICIAVANKOUWENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad

Oct 16, 2023

Vision Kia East Rochester responded

We appreciate your feedback and are eager to better your return experience.

October 12, 2023

Dealership Rating
Employee Rating

Friendly, efficient and quick to get the job done. Thank you for a job well done. More

by RBCHADIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cordi, John Gammariello

Oct 12, 2023

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 12, 2023

Dealership Rating
Employee Rating

The people who work there are very professional and caring I would recommend others to buy their vehicles and do business there. More

by hhopson
Recommend Dealer
Yes

Other Employees Tagged: Nick Cordi, John Gammariello

Oct 12, 2023

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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