Manny Mantilla | Page 5

Service from Pavel and Jennifer Ivy was wonderful, they were friendly, professional and listened to me. This is our second purchase at Jacobs Mitsubishi (my husband bought a pre-owned truck) and we are hap were friendly, professional and listened to me. This is our second purchase at Jacobs Mitsubishi (my husband bought a pre-owned truck) and we are happy with the persona touch service. More

by EvaDeAngelo Verified Customer Verified Customer

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Great customer service and the attention to detail from the staff from tart to finish. the staff from tart to finish. More

by elbeco27 Verified Customer Verified Customer

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First off I will start by saying it was my first and it will be my last time ever buying a car at this dealership. Starting at the top I knew at the test drive that something was off with the front suspens will be my last time ever buying a car at this dealership. Starting at the top I knew at the test drive that something was off with the front suspension and when I called it out it was an immediate reply of it’s the rough roads on Bruce b downs not the car from the rep Manny but overall friendly enough to get you to make your purchase which is not honest business first red flag. Thomas in finance was amazing and the fact he did get me a better deal then what was discussed he’s the only individual I felt I had a honest conversation with and he’s definitely a five star guy !! Once I drove off the lot with the car I immediately knew it was either one of two things wrong with the car which was either bad tires or an alignment was needed. I called and spoke with Pavel about the car situation and it was agreed to come back in with the car. After three revisits to the dealership and disrespectful attitude from there service manager Justin they finally agreed to put new tires on the vehicle because they were deemed bad. Overall car runs great needs brake fluid replacement still and bent rim replaced both should have been done while they had the car at least the brake fluid flush. The car was sold with wheel locks on the front wheels with no spline drive key to remove them if I endured a flat but yet they replaced my tires so obviously they had no problem getting them off as well as no spare tire kit with the car. Being so frustrated with this entire experience I just wanted to take the new tires and run!!! Manny gets one star because once he noticed my frustrations with service he wanted nothing to do with it anymore he made his sale !! I think it’s crappy as I text this out I have a brand new rim in my trunk to replace the bent rim the was on the car when sold but not I have to figure out how or who to pay to extract these wheel locks thanks guys !! More

by tgarcia182 Verified Customer Verified Customer

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Manny is the best very friendly and professional. Manny did a great job delivering the truck and getting all papers signed. Manny is NUMBER 1. Manny did a great job delivering the truck and getting all papers signed. Manny is NUMBER 1. More

by noreel478 Verified Customer Verified Customer

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Everyone at the dealership was amazing, i am disappointed that the car had the wrong front rotors installed which became so bad that my local shop said it was unsafe to drive and had to have it repaired. I w that the car had the wrong front rotors installed which became so bad that my local shop said it was unsafe to drive and had to have it repaired. I was told a service manager would give me a call and i have yet to get that call. More

by amircreatedit Verified Customer Verified Customer

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They had the vehicle (Tesla Model X) with options I was looking for. Communication was good, but was also very delayed, taking 4 days to close on the vehicle (somewhat understandable due to hurricane). M looking for. Communication was good, but was also very delayed, taking 4 days to close on the vehicle (somewhat understandable due to hurricane). My only complaint is that the vehicle did have a suspension issue (front lower control arm needed replacing, which I’ve had done and had to pay for) causing a creak constantly, even though I did ask specifically about suspension before purchase. More

by bryanabair Verified Customer Verified Customer

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Mr Obi was very helpful. He greeted me with a smile. He was fast with getting everything that I needed. And Mr Manny Mantilla was very helpful as well. They have a great He greeted me with a smile. He was fast with getting everything that I needed. And Mr Manny Mantilla was very helpful as well. They have a great crew at this facility More

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The dealership employees were very helpful especially ifeanyi obi, Mr obi assisted me the whole way and help me in every way that I could be helped out , in so thankful for him , he made the process very ifeanyi obi, Mr obi assisted me the whole way and help me in every way that I could be helped out , in so thankful for him , he made the process very easy and gave me an incredible experience, i do see myself coming back a lot more to get future vehicles. More

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Me sentí muy segura en este concesionario y en la compra excelente servicio y muy complacida con todos excelente servicio y muy complacida con todos More

by irinablanco92 Verified Customer Verified Customer

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Awesome. The car experience ever. Super simple super quick and felt totally comfortable trhroufht the whole purchase. The car experience ever. Super simple super quick and felt totally comfortable trhroufht the whole purchase. More

by ddalitz49 Verified Customer Verified Customer

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