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Manny Martinez
Manny Martinez at Shottenkirk Toyota Weatherford

Manny Martinez | Page 58

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
740 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

740 Reviews

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740 Reviews of Manny Martinez

May 03, 2024

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Employee Rating

Excellent service as always from shottenkirk Toyota dealership with special thanks to Manny in service dept More

by john
Service Price Transparency
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Recommend Dealer
Yes
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May 06, 2024

Shottenkirk Toyota Weatherford responded

john, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 03, 2024

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Employee Rating

Could have been a little more responsive to the initial problem three visits ago. But overall they handled me very well handled the vehicle very well friendly and I have to say thank you More

by jason.brown2024
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler

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May 06, 2024

Shottenkirk Toyota Weatherford responded

jason, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 02, 2024

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I have brought my Tundra in for routine maintenance several times and each time I have had a good experience with Service, even though I did not purchase my vehicle at this dealership. More

by Kwajkid2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 02, 2024

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We’ve had issues with miscommunication in the past but that was with old employees. Happy to say this was a good experience. More

by pferdefrau2
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Service Communication
Recommend Dealer
Yes
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May 03, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

May 01, 2024

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Got a great deal on the truck I ordered it came in on time and plan on future business with them Mr Manny is top notch service rep gets you in and out More

by Richard Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lamont Halstead, James Hensley , Brandon Cooper

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May 02, 2024

Shottenkirk Toyota Weatherford responded

Richard, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford !

May 01, 2024

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manny is always excellent. makes the trip worth it every time. never pushy but always helpful More

by barbaraelias
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Recommend Dealer
Yes
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May 02, 2024

Shottenkirk Toyota Weatherford responded

barbara, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 01, 2024

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Outstanding service by Manny. He went above & beyond what was necessary will be coming back to see him for sure! More

by Gracie
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Recommend Dealer
Yes
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May 02, 2024

Shottenkirk Toyota Weatherford responded

Ana, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 01, 2024

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Very pleasant visit, Manny Martinez, was very polite and keep me update during this s visit More

by juan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Shottenkirk Toyota Weatherford responded

juan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

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Employee Rating

The service was quick and fast. Manny was a great help. Thank you to Shottenkirk. More

by Hogkiller243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

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Employee Rating

Well had appointment at 10 AM Doctor a little early have a brake job done sit there for six hours. It wasn’t a very good experience. Had nothing to do with Manning. He was very well polite had to do with th More

by Cathylittlemak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny

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May 01, 2024

Shottenkirk Toyota Weatherford responded

Cathy, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

May 09, 2024

Cathylittlemak responded

OK, I’ve done your survey and you apologize to me so y’all tell me to call. I think y’all owe me a phone call Cathy Ash.Ash 817 727-0013 I paid for my for the brakes on my car after 6 hours

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