Manuel Cruz | Page 39

Bad management My car was kept there for about 2 months. I was kept in the dark and had to call/text several times in order to get an incomplete update of why the ca My car was kept there for about 2 months. I was kept in the dark and had to call/text several times in order to get an incomplete update of why the car is there for so long and what are the diagnostics and estimated service time. Leaving this review for the lack of communication, professionalism and duration of the service. I have purchased a plug-in hybrid in order to save money on gas, but instead I had payed about 3 times as much for the fuel and 2 months of car payments, but was not able to drive my desired vehicle. More

by menoa.yousefi Verified Customer Verified Customer

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Excellent service by Manny! Manny was super helpful and made sure my car was serviced and ready before noon as requested. Excellent customer service by Manny! I will recommend hi Manny was super helpful and made sure my car was serviced and ready before noon as requested. Excellent customer service by Manny! I will recommend him to family and friends. More

by ida.sarajian Verified Customer Verified Customer

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The best BMW service center! Thank you manny for taking care of my car. Everything was smooth and manny was the best. I will definitely recommend BMW PACIFIC for the service of yo Thank you manny for taking care of my car. Everything was smooth and manny was the best. I will definitely recommend BMW PACIFIC for the service of your vehicle. More

by kristopher cha Verified Customer Verified Customer

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The Five Star rating is for Manny Cruz In the many years I have been a BMW driver, Manny is by far one of the best Service Reps I have had the pleasure of dealing with. He is friendly, kno In the many years I have been a BMW driver, Manny is by far one of the best Service Reps I have had the pleasure of dealing with. He is friendly, knowledgeable, and helpful. More

by RONLINE Verified Customer Verified Customer

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Excellent service I thought the wait was a little long but Manny provided great custoner service and informative information about the vehicle. I had to wait outside fo I thought the wait was a little long but Manny provided great custoner service and informative information about the vehicle. I had to wait outside for a little bit though due to miscommunication. More

by JUDYPARK79 Verified Customer Verified Customer

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Amazing and honest service I’ve previously serviced my X5 on the west side of LA but I’ve never received a quality service which means I have had to call back about things they I’ve previously serviced my X5 on the west side of LA but I’ve never received a quality service which means I have had to call back about things they forgot to “look at”. They were through and prompt and went an extra mile to make sure I don’t have to call back to remind them of my concerns. Well don.me! More

by CVIJANOV Verified Customer Verified Customer

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Easy and fast! Manny always does an amazing job taking care of my car problems. It’s worry free and fast and when you make an appointment they always give you a nice Manny always does an amazing job taking care of my car problems. It’s worry free and fast and when you make an appointment they always give you a nice car that you get to ride until your car gets fixed. Thanks again Manny! More

by arovard Verified Customer Verified Customer

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