Manuel Martinez | Page 13
Service Advisor
Honda of Fort Worth
3400 West Loop 820 South
Fort Worth, TX 76116
A little about myself, I began my journey in the automobile industry in January of 1997 after about 12 years in retail grocery during and after my time in college. I began in sales and eventually moved into service so I could spend more time with my then your family. Fast forward to now and I have been with this dealership for 25 plus years because I love the people I work with. Both customers and employees. I look forward to working with you.
Read moreDealership Experience
25 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
138 Reviews
Write a Review138 Reviews of Manuel Martinez
January 27, 2019
Friendly and Thorough Honda of Fort Worth will always have my business. The service advisors are friendly, knowledgeable, and thorough. My vehicle needed major maintenance Honda of Fort Worth will always have my business. The service advisors are friendly, knowledgeable, and thorough. My vehicle needed major maintenance but the prices were fair and the work was completed in a timely manner, even on a Saturday. More
January 26, 2019
Was taken care of from start to finish. When you go to your dealership for service, you expect a little more than what you might get from a mechanic shop. Throughout my life I’ve become accu When you go to your dealership for service, you expect a little more than what you might get from a mechanic shop. Throughout my life I’ve become accustomed to seeing my dad treated with respect and professionalism at Honda dealerships and Honda of Fort Worth was no different for me. I don’t know much about cars or warranties, and Manny was able to answer all my questions and go into detail. His follow-up was incredible. He always gave me updates when he said he would, and even landed me a courtesy car after the repair was taking longer than anticipated. No one wants to go without their car, but Manny and Honda of Fort Worth made it a worthwhile and positive experience. More
January 22, 2019
great I’ve always had excellent service Fw, teddy have always been the best teddy even rode with my wife to figure out the problem with our oddsey great se I’ve always had excellent service Fw, teddy have always been the best teddy even rode with my wife to figure out the problem with our oddsey great service More
Other Employees Tagged: Shayna Arb, Teddy Arredondo, David Dingman
January 17, 2019
Service The experience of the service writer was excellent. My car was delivered on the time promised the car was delivered washed . Manny Martinez was frie The experience of the service writer was excellent. My car was delivered on the time promised the car was delivered washed . Manny Martinez was friendly and professional, explained the work preformed and care that should take care of soon. More
Other Employees Tagged: Cashier
January 13, 2019
First Service From the minute I walked in Honda of FTW to lease my car, I’ve been very impressed and happy with my choice. I took my civic in for its first service From the minute I walked in Honda of FTW to lease my car, I’ve been very impressed and happy with my choice. I took my civic in for its first service and the customer service did not disappoint. When I drove into service, Iwas greeted right away with no wait and was informed throughout my wait if was was happening with my car- it was just an oil change and tire rotation! Thank you Honda of FTW for the excellent customer service! More
January 13, 2019
A great new experience My first oil change w/Manny was not the usual drag on time. He explained what they’d be doing and how long it would take. It took less time than he qu My first oil change w/Manny was not the usual drag on time. He explained what they’d be doing and how long it would take. It took less time than he quoted and at the end he went over the various things they looked st! It was truly a good experience. Add to that the Twin Creeks cafe where I was able to wait and have a delicious meal while I waiting! It all added up to a very positive experience! Thank you. Honda of Fort Worth-a great place to buy your vehicle and also keep it maintained! More
January 11, 2019
Friendly, professional service My service advisor Manny was both friendly and very professional. In addition FW Honda did a thorough computer analysis and determined that my battery My service advisor Manny was both friendly and very professional. In addition FW Honda did a thorough computer analysis and determined that my battery was bad and replaced it under warranty! Definitely will recommend this dealership to others! More
January 07, 2019
Great Service Manny Martinez was an exceptional Service Advisor ,He made sure all my needs were met and went over and beyond to make sure I was comfortable and ver Manny Martinez was an exceptional Service Advisor ,He made sure all my needs were met and went over and beyond to make sure I was comfortable and very informative on the work that was needed to be done with my vehicle Honda facility overall is extremely clean, the advisors are friendly and professional. Definitely would go back and would suggest anybody to go. More
January 06, 2019
Always excellent service. Everyone at Honda Of Fort Worth are always courteous and helpful. We have always owned Honda’s and they were purchased in various states, depending on Everyone at Honda Of Fort Worth are always courteous and helpful. We have always owned Honda’s and they were purchased in various states, depending on where we lived at the time but the people and facility in Fort Worth is above all the others. It’s nice walking into a dealership and always get special treatment which is exactly how Honda Of Fort Worth treats people. More
Other Employees Tagged: Kerry Stewart , Nick Aljayyousi, Shayna Arb, Cynthia Elliott, Matthew Fleming, Miguel Garcia, Billy Pieratt
January 04, 2019
Great customer service Service rep took time to explain the repairs needed by my 2007 Honda. The rep also goes over invoice at checkout. Very professional, friendly and kn Service rep took time to explain the repairs needed by my 2007 Honda. The rep also goes over invoice at checkout. Very professional, friendly and knowledgeable. Answers all my questions. More

