Manuel Paulino
Manuel Paulino at Volkswagen of West Islip

Manuel Paulino

Floor manager

Volkswagen of West Islip

130 Sunrise Hwy
West Islip, NY 11795

Contact Me
4.6
8 Reviews

Dealership Experience

9 mos

Languages Spoken

English English

Spanish Spanish

4.6

8 Reviews

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8 Reviews of Manuel Paulino

May 30, 2025

Dealership Rating
Employee Rating

Sleazy. Here’s how it works… First they swipe your credit card for $500 telling you they want you to do that in good faith bargaining. The price negot More

by Logan Crawford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pablo Courtade , Vito

May 30, 2025

Volkswagen of West Islip responded

Thank you for your feedback. I personally reached out to review all of your paperwork and address the concerns you raised. During our initial conversation, I expressed our willingness to go over everything in detail with you. However, after multiple attempts to follow up, you have not answered or returned our calls. Please know that we remain fully committed to resolving any outstanding issues and are more than happy to assist you in any way we can—if you would kindly take our call. Your satisfaction matters to us, and we’d appreciate the opportunity to speak with you directly. Sincerely, Vito Ilardi General Manager

May 30, 2025

Volkswagen of West Islip responded

Thank you for your response. I’m sure today was busy for you, we attempted over 4 times from different numbers without success. We are available tomorrow in person till 5 and Monday in person till 7. You are more than welcome to come down and go over the questions you have. We are eager to review any concerns you have and your file is on my desk when you have the time.

May 30, 2025

Logan Crawford responded

Please stop pretending to be attentive online while ignoring real customer concerns. I’ve reached out twice — once spoken to you, once left a voicemail — and got nothing. If you care about transparency and service, charge back to my credit card the $500 you were not authorized to keep.

May 12, 2025

Dealership Rating
Employee Rating

Pablo was an excellent salesman. Everything went smoothe He explained everything ver well. I would recommend him to all. More

by DAVEEN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pablo Courtade

May 13, 2025

Volkswagen of West Islip responded

Dave, We are glad to hear that your service experience with Pablo was so exceptional from the start to end. We strive to serve each customer with top-notch customer service and it seems like we achieved our goal. Thank you for your recommendation and we look forward to the next opportunity to service your vehicle needs again.

April 15, 2025

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Employee Rating

I had a fantastic experience working with Greg during my recent car purchase. From the moment I walked into the dealership, he was courteous, knowledgeable, and genuinely interested in helping me find the r More

by vijaihiralall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Spiciati

Apr 15, 2025

Volkswagen of West Islip responded

Hello, Congratulations on your first brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Greg showed you how much we value our customers. Thank you for your recommendation and we look forward to seeing you again!

April 11, 2025

Dealership Rating
Employee Rating

One of the best . Pablo was a true gentleman never pushed me . I’ve been leasing cars for 20 years and this probably was the best one. Ty Pablo More

by Delidan
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pablo Courtade

Apr 15, 2025

Volkswagen of West Islip responded

Delidan, Thank you for your very kind review and loyalty to- Volkswagen of West Islip. We are delighted to hear that your experiences with Pablo have been so exceptional! When the time comes for service, give our service team a call.

April 02, 2025

Dealership Rating
Employee Rating

Miguel was an amazing sales person hands down. Very informative and attentive. The finance team was just as awesome. I will definitely do business with them in the future. More

by crystal.daniels71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Moreno

March 21, 2025

Dealership Rating
Employee Rating

David Fyffe was AMAZING! I came into the dealership convinced I wouldn’t be able to get a vehicle to meet my needs due to some unexpected life experiences. However, I couldn’ More

by Nakia Allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Fyffe , Sean Rickard: 5/5 Stars as well

March 17, 2025

Dealership Rating
Employee Rating

The team at VW of West Islip were professional and great to work with. Thanks to Pablo and Manny who made my son’s Jetta purchase a great experience. More

by jjahrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pablo Courtade, Michael Bansey

March 08, 2025

Dealership Rating
Employee Rating

This dealership was amazing and working with John L and Jon made it so much better More

by Non
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

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