Marc Cassell | Page 3

After buying vehicles from Findlay I have to say that I had a better experience with David Wilson Toyota of Las Vegas! had a better experience with David Wilson Toyota of Las Vegas! More

by Marklory49 Verified Customer Verified Customer

Helpful 0

Report | Print

TLDR: GREAT Salespeople and Recommended if you're picking something up from the lot. Dealer trade or "orders" was a pain for me. Full Review: Salespeople were very easy to work with and the overall dealershi something up from the lot. Dealer trade or "orders" was a pain for me. Full Review: Salespeople were very easy to work with and the overall dealership is well kept. Great A salespeople would buy from them again. However, when the salesperson I was working with had personal issues to deal with (which is very reasonable) the managers flipped between 4 different salespeople to get the deal finished. I was also told the car was going to be there at a certain day, but then on that day when I arrived at the dealership, I was told it was going to be 5 days later. This was fixed but when dealing with the final paperwork I couldn't get a window sticker until I signed, along with other small issues with pricing, however this is normal for most dealers. Final delivery was also rushed with forced to buy dealer protection package not installed and security system I didn't want was after it was made very clear it wasn't supposed to be installed was installed. Both issues fixed thanks to grade A salespeople but shouldn't have been a problem. The dealer protection package was also not installed to my preference, which I had to fix later. Finally, the car also had roof paint damage that wasn't addressed or offered to fix until I brought it up. Due to late deliver of car the paint damage wasn't able to be fixed by the dealer, so I had to fix it later. Summary: Would have liked to give 5 stars but issue of late information of delayed delivery and issues with delivery forced me to give 3. More

Helpful 0

Report | Print

The wait time was long but we appreciate the experience and working with us. Marc was super attentive and made sure my kids didn't get bored. The other staff provided coloring sheets and crayons and working with us. Marc was super attentive and made sure my kids didn't get bored. The other staff provided coloring sheets and crayons More

by Ayesharush Verified Customer Verified Customer

Helpful 0

Report | Print

Very good service and attention. Was a successful purchase They had great coconut water at the bar. Was a successful purchase They had great coconut water at the bar. More

by ZENFOUNDER Verified Customer Verified Customer

Helpful 0

Report | Print

My experience was not good because I wasn't told I am being sold a car that had close to 2,000 miles and it was a 2023 model instead of the 2024 model rav4. I noticed this during my interaction with the being sold a car that had close to 2,000 miles and it was a 2023 model instead of the 2024 model rav4. I noticed this during my interaction with the finance department. Salesman Karl knew I wanted the 2024 model rav4; however, I was been sold the 2023 model with odometer reading close to 2,000 miles on it. What makes it worse, the initial offer to purchase the car was $56,000 which I thought was ridiculously high and we agreed on $50,000 out the door price. I was being sold a demo car which I was never informed during my interaction. I am very disappointed with my experience there. More

by Jameswschong Verified Customer Verified Customer

Helpful 0

Report | Print

Great staff were willing to help you Harold in finance was a real big help. Justin in service was great was a real big help. Justin in service was great More

by Halgrace714 Verified Customer Verified Customer

Helpful 0

Report | Print

Great staff were willing to help you Harold in finance was a real big help. Justin in service was great was a real big help. Justin in service was great More

by Halgrace714 Verified Customer Verified Customer

Helpful 0

Report | Print

Marc and Blair are fantastic ! From the first point of contact , they were kind , knowledgeable and helped make the right choice for me ! From the first point of contact , they were kind , knowledgeable and helped make the right choice for me ! More

by Taleiaj Verified Customer Verified Customer

Helpful 0

Report | Print

Clean facility all the employees were very friendly Marc Cassell was very helpful Harold in the financial was great he stayed late and help register the vehicle Cassell was very helpful Harold in the financial was great he stayed late and help register the vehicle More

by Halgrace714 Verified Customer Verified Customer

Helpful 0

Report | Print

Made finding our new vehicle easy! Highly recommend! Very personable and professional. Will return next time we are interested in new purchase Highly recommend! Very personable and professional. Will return next time we are interested in new purchase More

by NATBENNION Verified Customer Verified Customer

Helpful 0

Report | Print