Marc Cortez
Marc Cortez at Pride Kia of Lynn

Marc Cortez

Service Manager

Pride Kia of Lynn

793 Lynnway
Lynn, MA 01905

Contact Me
3.9
11 Reviews
3.9

11 Reviews

Write a Review

11 Reviews of Marc Cortez

September 06, 2025

Dealership Rating
Employee Rating

Antonio was great, super nice and very helpful and kept me informed every step of my time spent there. It being my first time getting my car serviced since I bought the car 5 months ago I didn't know what More

by katerinag.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio

Sep 08, 2025

Pride Kia of Lynn responded

Katerina, we are thrilled that Antonio made your visit to Pride Kia of Lynn so seamless. Thank you for choosing us and we hope to welcome you back for your next service!

July 24, 2025

Dealership Rating
Employee Rating

When I arrived on time for appointment, I was greeted by Stephanie Cogliano with a smile and very Professional asking me the details for my visit . All my concerns were addressed. More

by hetnik04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Pride Kia of Lynn responded

We're glad to hear Stephanie took such great care of you from start to finish! Thank you for choosing Pride Kia of Lynn and for sharing your experience with us! Safe travels!

June 10, 2025

Dealership Rating
Employee Rating

The team at Pride was extremely kind, efficient, and accommodating. Very easy process, just pulled up to the bay, left my registration with Stephanie, and my inspection was done in no time! More

by dilliotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Levy , James Pirkey, Stephanie Cogliano, Christopher DeFelice

Jun 10, 2025

Pride Kia of Lynn responded

We're delighted to hear that Stephanie and the team at Pride Kia of Lynn made your inspection process smooth and efficient. Thanks for sharing your experience with us!

April 25, 2025

Dealership Rating
Employee Rating

I was a wicked xxxxxxx to these guys and took out personal frustration on them and they treated me pretty xxxx good and I’m very sorry for how I treated them. They did an excellent job with the car a More

by Rcoppola1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Levy, Arturo Robles Gomez , Fitz Bonaventure, Chris McAdams, James Pirkey, Charbel Richa, Chris derelict was amazing

Apr 25, 2025

Pride Kia of Lynn responded

It's great to hear that our team at Pride Kia of Lynn was able to provide excellent service and support, even in challenging situations. We appreciate your honesty and are glad we could assist you with the car. Thank you for sharing your experience!

Apr 25, 2025

Rcoppola1281 responded

Thank you Guys A+

January 07, 2025

Dealership Rating
Employee Rating

Service was excellent and the car was looked at from front to back inside and out. More

by paul50fc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Benton

Jan 07, 2025

Pride Kia of Lynn responded

We are so happy that our Pride Kia of Lynn team earned your five stars. Thanks for choosing us for your service needs.

November 06, 2024

Dealership Rating
Employee Rating

We purchased our 1st vehicle in the US at Pride Kia in Lynn. It’s a 2023 Kia Forte. Phil McCabe is the Sales Consultant who attended us. We could not feel more comfortable and happier with his collabora More

by Adriano Machado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil McCabe, Nick Levy

Nov 07, 2024

Pride Kia of Lynn responded

Adriano, thank you for sharing your experience with Phil and the team at Pride Kia of Lynn! We're delighted to hear that you're happy with your new 2023 Kia Forte and our ongoing support. Safe travels on all your adventures!

October 27, 2024

Dealership Rating
Employee Rating

Every one was very helpful I was in an out within a hour they did a great job they even wash my suv 👌 More

by Molly cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil McCabe, Nick Levy, Joey Mazzochia, Dillon Anderson , Camari Bailey, Gabrielle O’Brien, Charbel Richa, Joseph Vignone

Oct 28, 2024

Pride Kia of Lynn responded

We're delighted to hear that your visit was quick and efficient at Pride Kia of Lynn! It's great to know our team took good care of you and even gave your SUV a wash. Thanks for the fantastic review!

October 09, 2024

Dealership Rating
Employee Rating

The stars are for the SERVICE department ONLY! ! Shout out to Christopher. The sales department SUCKS! Chris take your crew and go work for another KIA dealer!! More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camari Bailey

Oct 09, 2024

Pride Kia of Lynn responded

Carmen, thank you for recognizing Christopher and the service team at Pride Kia of Lynn. We appreciate your feedback and would like to learn more about what happened. If you are wiling, please give me a call when you are available. Marc Cortez - Service Manager - 781-596-1010

May 08, 2024

Dealership Rating
Employee Rating

I bought a 2023 Sorento and have had nothing but problems. My frame was cracked causing issues with the steering. When the service center repaired the issue, their technician tore apart my entire da More

by DebbieKing45
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 27, 2024

Dealership Rating
Employee Rating

This dealership and service department are tge worst in America They dont care about the costumers. Their service department is awful they only know how to do oil change . I have a brand new Kia under w More

by glenpower13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: The employees here are lazy and dont know anything. Very uninformed and lazy they always try to push u away

Mar 27, 2024

Pride Kia of Lynn responded

Glen, I'm really sorry to read about your experience. We want our customers to feel confident in their purchases and the service we provide, and I'd like to personally step in to help resolve this situation as soon as possible. Please reach out at a time that works best to discuss this together. Thank you, Marc Cortez - Service Manager - (781) 596-1010

1

Dealership Inventory (304 Vehicles)

used 2016 Ford Fusion car, priced at $10,908
2016 Ford Fusion
used
Ingot Silver exterior
Automatic
Front-wheel Drive
new 2025 Kia Sportage car, priced at $40,785
2025 Kia Sportage
new
Fusion Black exterior
Automatic
All-wheel Drive
new 2025 Kia Carnival car, priced at $42,695
2025 Kia Carnival
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
used 2019 Honda CR-V car, priced at $22,053
2019 Honda CR-V
used
Crystal Black Pearl exterior
CVT
All-wheel Drive
new 2025 Kia Sportage Hybrid car, priced at $33,880
2025 Kia Sportage Hybrid
new
Gravity Gray exterior
Automatic
All-wheel Drive
new 2025 Kia Sportage car, priced at $32,965
2025 Kia Sportage
new
Sapphire Blue exterior
Automatic
All-wheel Drive