Marc Dicino | Page 10

This was my second choice to buy because of location to home but should have been my first. All the staff were professional and helpful. home but should have been my first. All the staff were professional and helpful. More

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Always excellent. Second purchase with John and he was great every time. His initial intake with our needs are always considered and his help throughout the process exceeds our expectations. I’ve recommen great every time. His initial intake with our needs are always considered and his help throughout the process exceeds our expectations. I’ve recommended him and this dealership to everyone I know. More

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The service we received was beyond exceptional. Patient, answered tons of questions, and knowledgeable!! I will continue to promote Subaru. Will refer everyone to Subaru! answered tons of questions, and knowledgeable!! I will continue to promote Subaru. Will refer everyone to Subaru! More

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Johnny was amazing. Gave us plenty of space to see the cars on our own but still close by to answer any questions. Super patient, friendly, & caring. He made sure we got what suited our needs and wants. W cars on our own but still close by to answer any questions. Super patient, friendly, & caring. He made sure we got what suited our needs and wants. We liked him so much, he was huge a contributing factor in deciding to buy a second Subaru in a week. More

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Had a great experience buying my first Subaru and having my daughter buy her first Subaru as well. Very low pressure and easy to work with. Tom was great to work with, very knowledgeable, listened to our n my daughter buy her first Subaru as well. Very low pressure and easy to work with. Tom was great to work with, very knowledgeable, listened to our needs, wants, and concerns and really tried to help us make the best purchase decisions possible. Highly recommend working with Tom at this Subaru Superstore if you’re going to get a new Subaru. We love our Outbacks! More

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We had wonder experience in working with Charlie, Rob and Marc. We purchased a used vehicle. Wow! Upon delivery, the dealer detailed the car to look brand new. Thank you! Marc. We purchased a used vehicle. Wow! Upon delivery, the dealer detailed the car to look brand new. Thank you! More

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First Time Buyers, Made Into Long Term Customers What a wonderful first buying experience! I was in the market for a new car, so my wife and I began our research. Being kind of picky, I wanted someth What a wonderful first buying experience! I was in the market for a new car, so my wife and I began our research. Being kind of picky, I wanted something between sporty, daily-able, safe, and something that holds its re-sale value. Look no further, the WRX is one of your only options! With a recommendation from one of my co-workers, we set out to The Subaru Superstore in Chandler to find Morgan Trzaskos. We already did our homework, and had a few trim levels, packages, and colors in mind. Upon reaching the store we were promptly greeted by Sai Ansari. He asked if we were here to see anyone, and we told him we were looking for Morgan. Sai took us over to the waiting area, asked if we'd like any refreshments, and went to find Morgan for us. Unfortunately Morgan was in the midst of a sale, so Sai took it upon himself to help us out with the blessing of Morgan. Morgan had a minute to come see us, and to let us know that Sai was an awesome guy, and would help us just the same. He was right! Sai sat us down, asked us exactly what we were looking for, and immediately took us out to look at and drive the beautiful WRX and STI inventory. After about an hour or so of test drives, we decided to attempt to take home a special edition 2020 WRX White Edition. The night got away from us, so much so the banks were closed, so Sai took our information down and said he'd call us the next morning with a decision from the bank on our financing. Sure enough, the next morning around 9:00AM, we get the call from Sai telling us we were approved! And even at a lower rate than originally quoted! Fast forward a few days after we had made a deposit on the car, it was now Monday. Sai was supposed to be off, but we were going to come that night because of our work schedules and both of us having to sign for the car. Morgan assured us he would help us complete any necessary paperwork for Sai. We arrived, and to our surprise, there was Sai, on his day off, waiting for us! With the down payments in order, we were fast tracked into finance with Marc Dicino. What an awesome guy! Super personable, and knowledgeable about warranties, maintenance, and GAP coverage. After finance, we took delivery after the detailers gave our car its first bath. We had the pleasure of meeting with Camill Kaminski. Camill meticulously, methodically, and with extreme patience, explained and helped setup all features of our new car. Being millennials ourselves, this mostly came naturally, but Camill was careful not to assume! Camill handed us our keys, Sai shook our hands, and the rest was history. Our sales experience was awesome to say the least. Not pushy, no hassles, comforting, patient, knowledgeable, are all descriptors that we think this dealer deserve. We'd like to thank the entire team at Subaru Superstore for a wonderful first time buying experience! - Andrew & Lilly More

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A tremendous shout out for Subaru Superstore! From the initial visit when we simply stopped in to have a look and a test drive, which took less than an hour, up through our third visit when we pic From the initial visit when we simply stopped in to have a look and a test drive, which took less than an hour, up through our third visit when we picked up our new car, the experience was the best we’ve ever had in car buying. Absolutely no pressure, ever. No being passed from person to person. No dickering. No, “let me go check with my supervisor”. Just polite and patient respect, We’re enjoying our new Outback and friendship we’ve found with every employee we’ve had contact with. I would highly recommend everyone take a look and consider Subaru Superstore. More

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Prompt service Marc was very polite and prompt when I needed a warranty reimbursement. He told me specifically what I needed and once I sent the documents his way th Marc was very polite and prompt when I needed a warranty reimbursement. He told me specifically what I needed and once I sent the documents his way the reimbursement was submitted. Prompt and professional service! More

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First Subaru and great intro to the Subaru Family! My husband and I had been a long-time Toyota family up until recently when we were looking to size up to an SUV. In our online searches, we were won o My husband and I had been a long-time Toyota family up until recently when we were looking to size up to an SUV. In our online searches, we were won over by Subaru and trying to decide between the Forester and the Outback. Ron Lundberg and the whole crew at Subaru Superstore made our first Subaru experience one to remember. As a young couple who were looking to lease (as opposed to buy), we were treated with the most amount of respect, autonomy and patience by the whole team. They were not pushy- let us test drive both car models to help us narrow down our search and helped us get to a price point we were comfortable with. They were incredibly transparent and thorough during the entire financial negotiation. Once we got to the final quote, we were even encouraged to think about it (again so far from pushy which we loved!) we went home to weigh our options for a week- Ron followed up by email during that week. And by the following weekend we were back at the dealership with Ron and Marc finalizing the lease! We felt like we were in great hands the entire step of the process. Even since our purchase, we've received several outreaches from Ron. We are so pleased with our first Subaru Superstore experience and the team there, we have no doubt this will be our last! Can't recommend them enough! More

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