Marc Dicino | Page 13

Great Experience Buying a Used Car Incredibly good customer service and very willing to negotiate. Charlie was one of the friendliest and most helpful car salesmen we have ever dealt w Incredibly good customer service and very willing to negotiate. Charlie was one of the friendliest and most helpful car salesmen we have ever dealt with. More

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Great Customer Service! Thomas was amazing! This was my first time buying a car, and he made it an easy and enjoyable experience! He really had my best interests in mind. I h Thomas was amazing! This was my first time buying a car, and he made it an easy and enjoyable experience! He really had my best interests in mind. I had a crazy schedule that could’ve complicated the process of buying a car, but due to Thomas’ level of preparedness and knowledge, he kept everything smooth sailing. I cannot say enough good things about him! More

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Amazing Experience! John was so helpful and the process was perfect! We have never had such a smooth car buying experience. We told him the car that we wanted after choos John was so helpful and the process was perfect! We have never had such a smooth car buying experience. We told him the car that we wanted after choosing it from their website and John had the numbers to us within 15 min! No haggling, no complications and no need for us to come in to talk numbers. It was so convenient for our busy lifestyle! It took maybe an hour for the finance paperwork, that’s it! I highly recommend this dealership to everyone! Thank you for an awesome experience! More

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EXTRAORDINARY CUSTOMER SERVICE Great people working for you to help an indecisive client. I came in to check the options of my soon ending lease and I left totally satisfied. Mr, Da Great people working for you to help an indecisive client. I came in to check the options of my soon ending lease and I left totally satisfied. Mr, Darby was very patient and answered all my questions. This was a great experience and my second vehicle from Chandler Subaru Superstore. Thank you! More

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It all started at the Phoenix Auto Show My husband and I knew we were in the market for 2 new cars after moving to AZ from CA, and the Phoenix Auto Show was happening, so we decided to go se My husband and I knew we were in the market for 2 new cars after moving to AZ from CA, and the Phoenix Auto Show was happening, so we decided to go see a lot of cars all at once. We were so glad we did because not only was Subaru presenting their cars at the show, they were also offering test drives on site - SO SMART! So before we even went inside we did a test drive of every Subaru model available. Our favorites were the Forester and the Ascent. Then when we into the show itself, we were greeted by Tom Darby, and we immediately hit it off with him. Sometimes you just know. We could tell he was a genuine person, and not someone purely in it to sell us a car. We had a great conversation, I asked him a TON of questions and he was very knowledgeable about all the Subaru models they were showing. He invited us to come to the dealership in Gilbert, and take an extended test drive, which we did the following week. Again, Darby met us with a smile and friendly attitude, and we appreciated the opportunity to test drive on the freeway, and around town, and try out all the bells and whistles of the new models. From then we decided we both wanted to buy new 2019 Foresters but we also knew we had to wait until the Spring to make our purchases. We let Darby know our timeline, and made an appointment to follow up with him again after the new year. In January once we had completed our home sale and new purchase, we were finally ready to take the next step and order the new cars, so we asked Darby to help us put in our deposit and orders. We really appreciated how Darby was upfront about discounts for Costco members, so we went ahead with that plan. Our cars arrived very quickly to the dealership and we were so excited to pick them up once they arrived! The purchase experience was very simple, with Darby helping manage the team including Chloe in Tech and Mark in Finance. All in all, it was an extremely pleasant, friendly experience, and we look forward to attending our new car training classes, so we can truly learn to use 1000% of the fun tech and safety tools in our new 2019 Foresters! THANK YOU SO MUCH Darby for your experience, excellent customer service and friendly attitude! We will definitely recommend you to all our friends and family who are in the market for a new car! More

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GREAT EXPERIENCE Looking for a car is not always easy or fun! Subaru Superstore in Chandler made it both! I really wanted to make sure I purchased the right car and a Looking for a car is not always easy or fun! Subaru Superstore in Chandler made it both! I really wanted to make sure I purchased the right car and am 100% confident my Subaru Forester was the right one for me. David "Grizz" Griffin was so patient and helpful in assisting me in making the right choice. I never felt pressured to make a quick decision, and trust me when I say I didn't. Tom Darby KNOWS his Subaru and Marc Dicino in finance was quick and to the point. Not a bunch of last minute sales pitches. I can't thank them all enough. I wish I could buy another car....not really! But they really did make it a great experience. I would HIGHLY recommend not only a Subaru but THIS dealership and the folks mentioned above. Thanks guys!!!!!!!!!!! More

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Best buying car experience ever with Tom Tom understood what I wanted/needed. He answered my questions and treated me with respect. He was available to answer my questions promptly. Tom is f Tom understood what I wanted/needed. He answered my questions and treated me with respect. He was available to answer my questions promptly. Tom is friendly and human so he was easy to relate to and speak with. More

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Car purchase Great service. Ron was spot on. No high pressure. Honest and fare. I would recommend using Ron and the dealership. Chloe and Marc were also a pleasur Great service. Ron was spot on. No high pressure. Honest and fare. I would recommend using Ron and the dealership. Chloe and Marc were also a pleasure to work with. More

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Friendly, accommodating, professional, memorable, and easy! I located the vehicle I'd been looking for in Chandler--almost all the way across the state of Arizona--but one quick phone call to John made the whol I located the vehicle I'd been looking for in Chandler--almost all the way across the state of Arizona--but one quick phone call to John made the whole experience easy and convenient. Everything was ready to go on the F-150 Platinum when I got there. John was friendly, personable, professional, and accessible. There was no part of the experience that hadn't been thought out thoroughly and executed professionally by the Subaru Superstore team. The whole team was very friendly and I'd come back to buy another car any time. More

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Best Salesman Ever Darby Is an Excellent Salesmen. He was very Professional & Knowledgeable of the Subaru Forrestor. He answered all my Questions. Kudos Darby for a Gre Darby Is an Excellent Salesmen. He was very Professional & Knowledgeable of the Subaru Forrestor. He answered all my Questions. Kudos Darby for a Great job?? More

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