Marc Dicino | Page 14

First Time Buyers, Made Into Long Term Customers What a wonderful first buying experience! I was in the market for a new car, so my wife and I began our research. Being kind of picky, I wanted someth What a wonderful first buying experience! I was in the market for a new car, so my wife and I began our research. Being kind of picky, I wanted something between sporty, daily-able, safe, and something that holds its re-sale value. Look no further, the WRX is one of your only options! With a recommendation from one of my co-workers, we set out to The Subaru Superstore in Chandler to find Morgan Trzaskos. We already did our homework, and had a few trim levels, packages, and colors in mind. Upon reaching the store we were promptly greeted by Sai Ansari. He asked if we were here to see anyone, and we told him we were looking for Morgan. Sai took us over to the waiting area, asked if we'd like any refreshments, and went to find Morgan for us. Unfortunately Morgan was in the midst of a sale, so Sai took it upon himself to help us out with the blessing of Morgan. Morgan had a minute to come see us, and to let us know that Sai was an awesome guy, and would help us just the same. He was right! Sai sat us down, asked us exactly what we were looking for, and immediately took us out to look at and drive the beautiful WRX and STI inventory. After about an hour or so of test drives, we decided to attempt to take home a special edition 2020 WRX White Edition. The night got away from us, so much so the banks were closed, so Sai took our information down and said he'd call us the next morning with a decision from the bank on our financing. Sure enough, the next morning around 9:00AM, we get the call from Sai telling us we were approved! And even at a lower rate than originally quoted! Fast forward a few days after we had made a deposit on the car, it was now Monday. Sai was supposed to be off, but we were going to come that night because of our work schedules and both of us having to sign for the car. Morgan assured us he would help us complete any necessary paperwork for Sai. We arrived, and to our surprise, there was Sai, on his day off, waiting for us! With the down payments in order, we were fast tracked into finance with Marc Dicino. What an awesome guy! Super personable, and knowledgeable about warranties, maintenance, and GAP coverage. After finance, we took delivery after the detailers gave our car its first bath. We had the pleasure of meeting with Camill Kaminski. Camill meticulously, methodically, and with extreme patience, explained and helped setup all features of our new car. Being millennials ourselves, this mostly came naturally, but Camill was careful not to assume! Camill handed us our keys, Sai shook our hands, and the rest was history. Our sales experience was awesome to say the least. Not pushy, no hassles, comforting, patient, knowledgeable, are all descriptors that we think this dealer deserve. We'd like to thank the entire team at Subaru Superstore for a wonderful first time buying experience! - Andrew & Lilly More

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A tremendous shout out for Subaru Superstore! From the initial visit when we simply stopped in to have a look and a test drive, which took less than an hour, up through our third visit when we pic From the initial visit when we simply stopped in to have a look and a test drive, which took less than an hour, up through our third visit when we picked up our new car, the experience was the best we’ve ever had in car buying. Absolutely no pressure, ever. No being passed from person to person. No dickering. No, “let me go check with my supervisor”. Just polite and patient respect, We’re enjoying our new Outback and friendship we’ve found with every employee we’ve had contact with. I would highly recommend everyone take a look and consider Subaru Superstore. More

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Prompt service Marc was very polite and prompt when I needed a warranty reimbursement. He told me specifically what I needed and once I sent the documents his way th Marc was very polite and prompt when I needed a warranty reimbursement. He told me specifically what I needed and once I sent the documents his way the reimbursement was submitted. Prompt and professional service! More

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First Subaru and great intro to the Subaru Family! My husband and I had been a long-time Toyota family up until recently when we were looking to size up to an SUV. In our online searches, we were won o My husband and I had been a long-time Toyota family up until recently when we were looking to size up to an SUV. In our online searches, we were won over by Subaru and trying to decide between the Forester and the Outback. Ron Lundberg and the whole crew at Subaru Superstore made our first Subaru experience one to remember. As a young couple who were looking to lease (as opposed to buy), we were treated with the most amount of respect, autonomy and patience by the whole team. They were not pushy- let us test drive both car models to help us narrow down our search and helped us get to a price point we were comfortable with. They were incredibly transparent and thorough during the entire financial negotiation. Once we got to the final quote, we were even encouraged to think about it (again so far from pushy which we loved!) we went home to weigh our options for a week- Ron followed up by email during that week. And by the following weekend we were back at the dealership with Ron and Marc finalizing the lease! We felt like we were in great hands the entire step of the process. Even since our purchase, we've received several outreaches from Ron. We are so pleased with our first Subaru Superstore experience and the team there, we have no doubt this will be our last! Can't recommend them enough! More

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Absolutely the best experience buying a car in my life. No pressure, nice and knowledgeable staff. Dustin the tech guy and our salesman Steve Bollman listened and answered all questions I had. I will refer No pressure, nice and knowledgeable staff. Dustin the tech guy and our salesman Steve Bollman listened and answered all questions I had. I will refer Steve and Subaru Superstore of Chandler to anyone looking for a new car!! More

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I can’t say enough about my experience at the Subaru superstore of Chandler Arizona. From start to finish it was a pleasant experience from the Costco representative at Subaru to Dustin who help me get superstore of Chandler Arizona. From start to finish it was a pleasant experience from the Costco representative at Subaru to Dustin who help me get used to my new vehicle. More

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Superb experience, Transparency, Honesty and Friendliness were superb across the board with everyone we came in contact with at the Superstore of Chandler. Our salesma Transparency, Honesty and Friendliness were superb across the board with everyone we came in contact with at the Superstore of Chandler. Our salesman, John Barravecchio was absolutely outstanding in every respect! Likewise, Daniel Strebler's introductory product delivery and technology session was very very helpful.. Looking forward to getting the full tutorial from Daniel. Last but not least was the simplicity with which Marc Dicino handled the financial aspects was wonderful. More

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Steve Bollman was extremely helpful in finding us the car of our dreams. He wasn’t pushy, like other sales people at other dealerships. He took the time to understand what we were looking for and always kept of our dreams. He wasn’t pushy, like other sales people at other dealerships. He took the time to understand what we were looking for and always kept our interest in mind. I would highly recommend Steve to all of my family and friends. More

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Best car buying experience to date! Subaru is an Amazing car company, and it is obvious their philosophies trickle down to their employees and dealership!! car company, and it is obvious their philosophies trickle down to their employees and dealership!! More

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Great Experience! Thank you to Morgan Trzaskos and team at Subaru Superstore! They listened and fit me in to a perfect car for my current needs—a SUPER COOL—Cool Gray K Thank you to Morgan Trzaskos and team at Subaru Superstore! They listened and fit me in to a perfect car for my current needs—a SUPER COOL—Cool Gray Khaki Crosstrek! Mark in Sales addressed questions and concerns and Marc in Finance was personable and patiently answered all my questions. Morgan is super friendly and easy to work with. He answered my calls and texts promptly. Well done! More

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