Marc Soloway | Page 37

Happy to recommend Marc Soloway Came looking to learn more about Crosstreks. Had a wonderful drive with Marc and then a follow up that didn't leave me feel pressured or stressful abo Came looking to learn more about Crosstreks. Had a wonderful drive with Marc and then a follow up that didn't leave me feel pressured or stressful about the next steps. I can't say the same for others. More

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Awesome Experience Just bought my 15 WRX here and had a great experience. Everybody was very helpful and nice. My salesman Marc Soloway was very knowledgeable and low pr Just bought my 15 WRX here and had a great experience. Everybody was very helpful and nice. My salesman Marc Soloway was very knowledgeable and low pressure. I would definitely recommend this dealership to a friend. More

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Great track record; friendly; professional; helpful Two years ago my wife and I thought about buying a Subaru. Metrowest Subaru was great to deal with, but we ultimately didn't buy any car at that tim Two years ago my wife and I thought about buying a Subaru. Metrowest Subaru was great to deal with, but we ultimately didn't buy any car at that time because of our own financial situation. I had a feeling I would return there. Last year, I brought my post-college nephew to the dealership to the Subaru so he could test drive a WRX. He just couldn't afford it yet, but we both noted how they treated him with respect, unlike some other [not-Subaru] dealerships. Last night we picked up our just-delivered (after two month+ wait) Impreza 2.0i Premium. It was worth the wait. My wife got all the things she needed, in the color she wanted. The process, even though there was a long wait, was quite easy. Our salesman Marc Soloway was great: friendly and professional. I was impressed when I gave him a list of optional things I wanted (but didn't need on the car), and instead of just accepting it, he asked me "Why?!" After he crossed a few things off, he smiled and said "See, I just saved you thousand dollars." I've never encountered a dealership before that didn't use ANY pressure to get you to buy today. This dealership's attitude really is: The cars sell themselves. If you want it you'll come back. We won't twist your arm. We don't have to. In case you don't know dear reader, there is a shortage of Subarus. I think that makes it easier for Metrowest. But you can't hold that against them---they're not raising the prices or selling above MSRP or pushing people to get extras. Our meeting with the Finance Manager---usually a time for purchasers at any dealership to be skittish---was also friendly. Everything was explained clearly, slowly, and in detail. There was NO pressure to buy extras. Mr. Cerone told us "We offer extended warranty packages. Here's the pricing. Think about it. Let me know what you decide to do." When it came time to do the financing, I was a bit skeptical of going through them, but they used my bank (through the CUDL program). Same interest rate; same auto-deduction from checking; same everything! I kept looking for some loop-hole or gimmick. There wasn't any. When it came time to leave, we didn't just drive away. Marc spent a lot of time---a half-hour or more--- explaining how to use features. He even connected my phone to the bluetooth. Are all auto dealers this way? LOL. You know the answer. Are all Subaru dealers this way? I don't know. My wife and I visited just three others and generally had good experiences. Metrowest Subaru, for us tops the list. So I heartily recommend Subaru and with enthusiasm recommend Metrowest Subaru. More

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Excellent Experience Purchasing a New Car My overall experience with Marc Soloway and the rest of the team at MetroWest Subaru was excellent. Marc was responsive, informative, and made the car My overall experience with Marc Soloway and the rest of the team at MetroWest Subaru was excellent. Marc was responsive, informative, and made the car buying process easy from start to finish. The rest of the team at Subaru was great as well, both my financial institution and insurance company found them to be easy to work with on completing my purchase. More

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Marc is the best in the business. He is an extremely knowledgeable professional with the highest standards in customer service. I highly recommend Marc. You won't be disappointed. knowledgeable professional with the highest standards in customer service. I highly recommend Marc. You won't be disappointed. More

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Having purchased an used Audi, Marc has been so good without making pressure and trying to understand what I wanted by satisfying at the end the price I had in mind. I cannot compare Marc to other deale without making pressure and trying to understand what I wanted by satisfying at the end the price I had in mind. I cannot compare Marc to other dealers because that has been my first car in the US, but even more so he was so kind by assisting me for any step of sale unknown to me. It has been a pleasure to meet a nice and friendly guy like Marc. More

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Having purchased a Subaru before and having been extremely satisfied with the friendliness of the my Salesman, Marc, we decided to return and purchase a brand new 2014 Forester from him. We have be extremely satisfied with the friendliness of the my Salesman, Marc, we decided to return and purchase a brand new 2014 Forester from him. We have been pleased with the service we receive whenever our vehicle needs any work done. Thanks to Marc for answering our calls with any questions that crop up. More

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We recently replaced our daughter's 10-year old car with a Subaru Legacy. We wanted the safety features and this car had them, great crash test results, top reliability and in the right price range. with a Subaru Legacy. We wanted the safety features and this car had them, great crash test results, top reliability and in the right price range. Our daughter lives in the Boston area but it was easier to do our shopping local to us in NJ. Our local dealer was pleasant, but in the end, pricing did not seem to match what we learned online. When I widened our search to the Boston area, I found a match with all the features she wanted at MetroWest Subaru. I gave them a call and connected with Marc Soloway. The price he quoted was really good and even beat my expectations making it worthwhile to buy in MA instead of NJ. But then we had to coordinate - I needed to be sure of mileage on the car, features, dealer adds, etc. Also, we had to coordinate our trip from NJ to Boston - it was during the holidays - because we were cosigning. We talked a couple of times but exchanged many emails. Marc was always available, day and night it seemed. That really helped to make everything go smoothly. In fact, it could not have gone better! The pickup, the financing and my daughter's return trip to MetroWest for inspection - all was great. Should we buy another Subaru, even if for us in NJ, it will be from Marc at MetroWest in MA. More

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Marc Soloway was very friendly, courteous, and had great follow through. He always set clear expectations about his schedule which made it easy throughout the entire purchase process. One thing that separat follow through. He always set clear expectations about his schedule which made it easy throughout the entire purchase process. One thing that separates this dealership from others is that Marc and his colleagues are not "in your face" forcing you to buy every single car you see. They gave us plenty of space and time to weigh our options until we were comfortable to make an offer. It's clear that their laid back approach to selling cars works well, because all the salespeople were busy during each of our visits there. We had to make an appointment to ensure there was going to be someone to help us. At other dealerships, we felt pressured to buy a car, but at MetroWest Subaru, no one pressured us; instead, Marc was patient and gave us room to breathe. Price negotiations also went smoothly, because there wasn't too much back and forth, and we felt we got a good deal with our trade-in and purchase combined. Finally, the person who helped us with the financial paperwork (sorry for not remembering his name) was also friendly and clearly laid out all our options without pushing us to buy any unnecessary service add-ons. One growth area for this dealership is that when they installed the auto-starter, they didn't reset the trip computer, so when we went for the inspection on our own, it failed. It would've been helpful if they gave us a heads up about that before we went in for the inspection, just to set our expectations, like they did in all other aspects of their interaction with us. It is worth noting, too, that Marc ensured that we got fully reimbursed (promptly) for all expenses incurred during the vehicle inspection that we opted to do ourselves. They mailed us a check shortly after we emailed Marc our receipts. All in all, my wife and I are very happy with our experience at MetroWest Subaru and will highly recommend it. They actually made the car buying process a pleasant experience for us. P.S: when you're there, ask for Marc Soloway and bring a couple of inspirational quotes to share -- he loves these and has got a lot of them! :-) More

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After some negotiation, my offer price was accepted. Marc pointed out some minor cosmetic damage that I hadn't even noticed on my own, and asked them to repair it at my expensive prior to taking delivery of pointed out some minor cosmetic damage that I hadn't even noticed on my own, and asked them to repair it at my expensive prior to taking delivery of the vehicle. To my surprise, Tom, the used car operations manager, had repairs made (involved replacing the passenger side side-view mirror) at there expense...this was after the deal had been signed and I already thought that I had a fair price on the vehicle. No matter how good of a deal you make on a large purchase, you usually always leave wondering/feeling that you could have done even better; however, in this case, I drove away feeling great! I can honestly say that I would recommend them to others, and in fact, I will likely be giving them business again on a new Subaru when my trusty Toyota Tundra (270,000 miles) finally needs replacing. Respectfully, -Jeff More

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