Marc T
Marc T at O'Steen Volkswagen

Marc T

Sales Consultant

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

Contact Me
4.9
47 Reviews

Working with VW for over a decade and a half. Love’s customer engagement looking to find the right vehicle for right person. Very down to earth

Dealership Experience

10 yrs, 7 mos

Industry Experience

18 yrs, 1 mo

Specialties & Trainings

Customer relations and sales

4.9

47 Reviews

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47 Reviews of Marc T

January 18, 2026

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Employee Rating

Fantastic group of people. They immediately reached out when a vehicle I had a great deal of interest in was traded in. We were able to put together a fair deal based on my wil More

by lasalviamike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kelvin F, Andrew L

Jan 20, 2026

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re thrilled to hear that our team was able to act quickly and help you secure a fair deal on the vehicle you were interested in. We truly appreciate you choosing O'Steen VW and hope you’re enjoying your new ride! -AS

January 08, 2026

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Employee Rating

After purchasing my new car, I noticed I signed on 5. 09% interest, however our verbal agreement was 4.45%. Unless I misunderstood, however I've emailed my salesperson and he only responded to say someone More

by sarahmichelle22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jacob Z, Quan R

September 08, 2025

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I came into the dealership at 7 o clock when they closed and Scott was the only rep that helped me. I had a lot of negative equity in my trade in vehicle and he helped me get the best price and value for my More

by aldinbrkic05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Pantin

Sep 08, 2025

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re incredibly glad Scott was there to help — even after hours — and made the process smooth, simple, and stress-free for you. 🙌 Handling negative equity isn’t always easy, but Scott’s dedication to finding the best solution truly shows his commitment to our customers. Treating you like family is exactly what we strive for! We can’t wait to welcome you back when it’s time for your next vehicle — thank you for choosing O'Steen VW! 🚗💙

June 26, 2025

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The transaction was smooth and professional. I’ve dealt with this dealer for close to 10 years. I highly recommend O’Steen VW. More

by jfrankwilson23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris N

Jun 27, 2025

O'Steen Volkswagen responded

Thank you so much for your continued support over the past 10 years! We're so glad to hear that your recent experience was smooth and professional. It truly means a lot to have loyal customers like you, and we’re honored by your recommendation. We look forward to serving you for many more years to come!-AS

June 18, 2025

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Very professional, courteous, respectful of the process. Everything was explained. No cat/mouse. I asked: " make a profit, treat me fair". Mission accomplished. More

by pevans812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Brandt was First Class, all the way. Never wavered. Represented the dealership very well. He made a profit without making me feel dumb. Great respect for his professionalism. Well Done !

Jun 19, 2025

O'Steen Volkswagen responded

Thank you so much for your thoughtful review! We’re glad to hear that you had a transparent and respectful experience with us — that’s exactly the kind of process we strive to deliver. Your trust means a lot, and we’re happy we could meet your expectations by keeping it fair and straightforward. We look forward to serving you again in the future!-AS

June 13, 2025

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Excellent experience. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. More

by David M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris N, Matthew D , Leo Hill, Ana T

Jun 13, 2025

O'Steen Volkswagen responded

David,Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that you had an excellent, pressure-free visit and felt supported every step of the way. Your recommendation truly means a lot to our team — we're so happy you're happy!Enjoy your new vehicle, and please don't hesitate to reach out if you need anything down the road.-AS

March 08, 2025

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Mat, and Jacoby and Marc save the day and money for me really awesome 👌 guys much love ❤️ More

by robinhood197578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Z, Quan R, Andrew L

Mar 10, 2025

O'Steen Volkswagen responded

We appreciate you taking the time to share a 5-STAR review! Please reach out and let us know if there is anything we could have done better. /MM

February 24, 2025

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Employee Rating

Jakob was amazing! He and the Sales Manager Mr. Matt got me the exact car I wanted!! Mr. Justin in Service was amazing as well and Mr. John in Parts and Julie the Recep More

by Bilbrey.justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Wrye, Chris N, Terrence R, Jacob Z, Matthew D, Marquis B , Justin B, John Scoville, Julie Smith, Trey Miller, Andrew Limbrick, Ana G, Quan, Kelvin

Feb 24, 2025

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re so happy to hear that Jakob, Mr. Matt, Mr. Justin, Mr. John, and Julie made your visit enjoyable and helped you find the perfect car. It’s wonderful to know you felt like part of the family during your time with us! We’ll be sure to pass along your kind words to the team. If you need anything else, don’t hesitate to reach out. Enjoy your new car! 😊 *AS

January 28, 2025

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My salesman Jacob was very helpful and I feel as though he took every opportunity to make sure the process was as quick as possible while also creating a personable experience at the same time More

by nicktletterman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2025

O'Steen Volkswagen responded

Thank you so much for sharing your experience! Let us know if you need anything else. /MM

January 09, 2025

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Employee Rating

Great dealership to work with. No hassle, no pressure! So glad my son referred me to O'Steen for this purchase! Marc made the entire process so smooth. Two hours from arrival t More

by jlloyd64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R

Jan 11, 2025

O'Steen Volkswagen responded

Thank you so much for your wonderful feedback! We’re glad you were able to drive away in your new car so quickly! "Exceptional" is exactly what we strive for, and we appreciate you taking the time to share your experience. /MM

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