Marc Wiseman
Marc Wiseman at Weir Canyon Honda

Marc Wiseman | Page 20

Service Drive Manager

Weir Canyon Honda

8323 E La Palma Ave
Anaheim, CA 92807

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4.7
208 Reviews
4.7

208 Reviews

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208 Reviews of Marc Wiseman

September 23, 2024

Dealership Rating
Employee Rating

I will never come back here. The customer service is horrible and a complete waste of my time. More

by runningdiva101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Weir Canyon Honda responded

Your time is valuable and it's never our intention to waste it. At your convenience, I'd like to learn more about your experience here and where we fell short. I hope to speak with you soon. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

September 21, 2024

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Employee Rating

Our representative was very patient and a good communicator. He explained everything very thoroughly and efficient. More

by lmartin92001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Weir Canyon Honda responded

It's great to see that you had an amazing experience! Please let us know if we can help you with anything else. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 21, 2024

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Employee Rating

This visit was due to a nail in my tire. The emergency service required was done quickly and effectively. It only took them about 30 minutes to help me. I was so thankful that they were able More

by Bobagirl77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

Sep 23, 2024

Weir Canyon Honda responded

Our team always strives to provide quick and effective service! Your feedback means a lot to us, and we’re glad we could help you out right before closing. Thank you for sharing! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 18, 2024

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Employee Rating

I will never be back to this location I took my new car for its first oil change, and it was returned to me in an upsetting condition. The light Colored seats had a bunch of dirty residue on it and I a More

by marietorres1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Corey Smith

Sep 19, 2024

Weir Canyon Honda responded

Marie, This is discouraging to read. Our team should be using seat and steering wheel protectors as well as gloves anytime we're in a guest's vehicle. At your convenience, please contact me and I will be glad to have your vehicle cleaned properly. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

September 12, 2024

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Employee Rating

It took 3hours to do a A1 service. First time ever. Very annoyed and I had an appointment More

by alittle.cahomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

Sep 13, 2024

Weir Canyon Honda responded

We appreciate both your patience and your feedback. We're disappointed this service took longer than expected. We look forward to completing services more promptly in the future and should you like to discuss your recent visit any further, please don't hesitate to contact me. I'm here to help. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

September 10, 2024

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Employee Rating

We have all our Honda's serviced here and have purchases our last three cars from Weir Canyon. Friendly and work to make a customer happy. Extra gratitude for the technicians who worked on our car on a da More

by as_momlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamer Alrifaee

Sep 11, 2024

Weir Canyon Honda responded

We’re happy to hear you’ve had such positive experiences with us. Enjoy your new CR-V Hybrid and we look forward to many more years together! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 05, 2024

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Employee Rating

Very efficient from the Service Consultant to the Parts Manager. Very knowledgeable especially how long the service would take. More

by teodulfopalisoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Weir Canyon Honda responded

Efficiency and knowledge are our priorities, and it’s fantastic to know we met your expectations. We look forward to working with you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 03, 2024

Dealership Rating
Employee Rating

impossible to get in contact with the service department. very poor communication about when my car would be done. does not know anything about the car they sold me. More

by carpentree
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tamer Alrifaee

Sep 04, 2024

Weir Canyon Honda responded

It's vital we provide quality communication and it's disappointing that's not happening. At your earliest convenience, I'd like to learn more about these concerns, as well as help answer any questions you have. Please contact me when you have an opportunity to speak. I look forward to hearing from you. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

September 02, 2024

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Employee Rating

Always such a great experience at Weir Canyon Honda service! They are friendly, knowledgeable, and communicate so well. We will never go anywhere else! :) More

by jtllmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

Sep 02, 2024

Weir Canyon Honda responded

It's nice to see that our team always takes good care of you! We look forward to working with you for many more years to come! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 01, 2024

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Employee Rating

The service people did as I ask plus performed several other tasks for me which I would not have thought of. Good job More

by HUFFLL159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

Sep 02, 2024

Weir Canyon Honda responded

We're thrilled to hear that our team exceeded your expectations and provided extra help. Your satisfaction means a lot to us, and we appreciate your positive feedback! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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