Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Marcell Saavedra
148 Reviews
148 Reviews
Write a Review
148 Reviews of Marcell Saavedra
July 29, 2025
Service Advisor-Okay Dealership- Has gone done👎🏽 in Service. Recently had oil change done wait time was over 2 hours (which I was advised) beforehand. During this time in the waiting area. The guys in Service. Recently had oil change done wait time was over 2 hours (which I was advised) beforehand. During this time in the waiting area. The guys in the back office were cussing and locker room talking as if they were at home and not at work. I WAS VERY OFFENDED!! If that wasn’t bad enough…. when I received my car the driver side floor mat was muddy! Service Department DIDN'T Bother to put paper on my floor mat how DISRESPECTFUL! I just got my car washed that morning, it was spotty and looked like someone wiped it down with a dirty rag IT was horrible! I called the Manager Jesus and he was ZERO help! He tried to smooth things over but I could tell that he couldn’t care less He just HAD to take my call. And, to top it off I would travel from West LA area to Torrance for the service, passing by at least 2-3 dealerships because I ONCE VALUED NISSAN OF TORRANCE!! But NOT ANY LONGER!! More
by STEPHANE.KING43
Verified Customer
July 29, 2025
Always being welcome for coffee love it. Marcel is a great representative always good approach with all who he helps (: Marcel is a great representative always good approach with all who he helps (: More
by Ana
Other Employees Tagged: Jose Enriquez
July 26, 2025
This time there was a severe lack of communication. I was told on Thursday my truck would be done Friday or Saturday (water pump replacement). Monday comes I call 4 times to get an update. Technician w I was told on Thursday my truck would be done Friday or Saturday (water pump replacement). Monday comes I call 4 times to get an update. Technician was just trying to get the pump out without removing the timing cover. But was told it should be done by the end of the day. I call back aroud 5pm and my advisor is gone for the day no update. Truck not ready. Truck ended up being done Tuesday afternoon. More
by SCOOTR74
Other Employees Tagged: Capri Blas
July 24, 2025
Marcell provided excellent customer service! Vehicle service was great thank you guys Really appreciate it!! Vehicle service was great thank you guys Really appreciate it!! More
by NO24
Other Employees Tagged: Diego Calderon
July 21, 2025
I received prompt and professional assistance from Richard, who clearly explained the necessary steps for my upcoming trip and outlined recommended services. After my car was serviced, Nissan followed Richard, who clearly explained the necessary steps for my upcoming trip and outlined recommended services. After my car was serviced, Nissan followed up with a helpful video showing additional repairs that I chose to postpone but will need to address soon. Great transparency and communication throughout the experience! More
by Jerry Suson
Other Employees Tagged: Chris Figueredo, Richard Burns
July 18, 2025
helped me. with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate More
by JESSICAAMTZ1999
Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Chris Figueredo, David Campos, Lily Bandea, Richard Burns, Jimmy Vasquez, Capri Blas, Miguel Flores
July 17, 2025
excellent service it was fast as promised, I will recommend my friends and family Jimmy is a very knowledgeable recommend my friends and family Jimmy is a very knowledgeable More
by ponchosa40
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez
July 17, 2025
Thank you my car is running perfectly everyone was nice and kind have a blessed day and kind have a blessed day More
by EDMENSONDORALENA67
Other Employees Tagged: Jimmy Vasquez
