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Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
213 Reviews
4.7

213 Reviews

Write a Review

213 Reviews of Marcell Saavedra

January 15, 2026

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Employee Rating

Service with Marcel is always a good experience Always on time and vehicle is delivered as promised More

by Muzeek
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Jan 16, 2026

Nissan of Torrance responded

We are thrilled to hear that you have consistently had a positive experience with Marcell. Our team takes pride in delivering timely and reliable service every time. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2026

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Marcell answered all of my questions. He was very knowledgeable about everything involving my vehicle. More

by EVAD9700
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Jan 16, 2026

Nissan of Torrance responded

Thank you for your feedback! We're glad to hear that Marcell provided you with exceptional service and knowledge for your vehicle. We appreciate your business and hope to see you again soon. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 09, 2026

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The staff were respectful and knowledgeable. In addition they were inviting creating and a pleasant experience. More

by RBROASTER
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Jan 10, 2026

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that our staff provided you with exceptional service and made your experience with us enjoyable. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 09, 2026

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Great customer service from Marcell. Service recall was performed in a timely manner. Thank you! More

by WALKABOUT_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Nissan of Torrance responded

Thank you for your kind words! We pride ourselves on providing exceptional customer service and we're glad to hear that Marcell delivered a seamless service experience for you. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 03, 2026

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Marcel was professional. He listened to my concerns and heard me. His follow up was thorough and he made the visit excellent. More

by YSPLACE13
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Jan 07, 2026

Nissan of Torrance responded

Thank you for the positive feedback! We take pride in providing excellent service and are thrilled to hear that Marcel met your expectations. We appreciate your business and hope to see you again soon. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 01, 2026

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Employee Rating

The wait was long. I arrived at 9:45 for my 1000 appointment it took over 2 hours for my oil change. Other than that everyone was okay. More

by ALBERTLANDFAIR056
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Jan 07, 2026

Nissan of Torrance responded

Hello Albert, thank you for your feedback and for trusting us with your vehicle's oil change. We apologize for the longer than expected wait time and will work to improve our efficiency. Our team enjoyed serving you and we hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 30, 2025

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Fast, friendly, professional, service representative. Marcell was kind, attentive and cared about my overall experience More

by IMBUS2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Nissan of Torrance responded

Thank you for your kind words! We are committed to providing fast, friendly, and professional service, and we are thrilled that Marcell exceeded your expectations. Your satisfaction is our top priority. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 24, 2025

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Employee Rating

Marcell answered all of questions about the battery and met all of my needs Torrance Nissan is always very attentive and courteous when I bring my vehicle in for service. More

by EVAD9700
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 27, 2025

Nissan of Torrance responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Marcell provided exceptional service. Nissan of Torrance takes pride in being attentive and courteous to our customers. We appreciate your business and look forward to seeing you again for any future service needs. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 24, 2025

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Employee Rating

It was nice service. The people outside and inside are greeting nicely, they wash my car and checked my tires pressure. More

by GRACE_TSAO
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 27, 2025

Nissan of Torrance responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed our service and that our team took great care of your car. We aim to provide top-notch customer service and appreciate your kind words. See you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 19, 2025

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Employee Rating

It was fine, brought the car in for recall notice. Have no complaints about my visit on Saturday the 13th. More

by SOCJOHN25
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 22, 2025

Nissan of Torrance responded

Thank you for choosing our dealership for your recall notice. We strive to provide exceptional service and we're thrilled to hear that your visit on Saturday was satisfactory. We appreciate your feedback and look forward to seeing you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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