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Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
206 Reviews
4.7

206 Reviews

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206 Reviews of Marcell Saavedra

December 24, 2025

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Employee Rating

It was nice service. The people outside and inside are greeting nicely, they wash my car and checked my tires pressure. More

by GRACE_TSAO
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 27, 2025

Nissan of Torrance responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed our service and that our team took great care of your car. We aim to provide top-notch customer service and appreciate your kind words. See you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 24, 2025

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Employee Rating

Marcell answered all of questions about the battery and met all of my needs Torrance Nissan is always very attentive and courteous when I bring my vehicle in for service. More

by EVAD9700
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 27, 2025

Nissan of Torrance responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Marcell provided exceptional service. Nissan of Torrance takes pride in being attentive and courteous to our customers. We appreciate your business and look forward to seeing you again for any future service needs. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 19, 2025

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Employee Rating

It was fine, brought the car in for recall notice. Have no complaints about my visit on Saturday the 13th. More

by SOCJOHN25
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 22, 2025

Nissan of Torrance responded

Thank you for choosing our dealership for your recall notice. We strive to provide exceptional service and we're thrilled to hear that your visit on Saturday was satisfactory. We appreciate your feedback and look forward to seeing you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2025

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Awesome ? ? experience especially with Marcell Saavedra's customer service and information. Amazing, and great customer service ?? More

by LLOBO78
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 22, 2025

Nissan of Torrance responded

Thank you for the amazing feedback! We are glad to hear that Marcell was able to provide exceptional customer service and information. We strive to make every experience with us awesome and we appreciate your support. Thank you for choosing our business! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2025

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Employee Rating

Awesome ? ? experience especially with Marcell Saavedra's customer service and information. Amazing, and great customer service ?? More

by LLOBO78
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 22, 2025

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that Marcell provided you with excellent customer service and information. We strive to ensure that our customers have an amazing experience with us. We look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 17, 2025

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Employee Rating

Excellent Marcell was very attentive to my concerns and made my experience easy. I would definitely recommend Torrance Nissan to a friend. More

by DAHILL143
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 22, 2025

Nissan of Torrance responded

Thank you for recommending Nissan of Torrance, we are thrilled to hear that Marcell provided top-notch service and made your experience effortless. We appreciate your support and look forward to helping your friends in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 14, 2025

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Employee Rating

Accommodating The staff are approachable accommodating They explained the situation/problem of my car. They did a good job!???? More

by lenie0901
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Dec 17, 2025

Nissan of Torrance responded

Thank you for your kind words! We are always happy to accommodate our customers and ensure that their cars are well taken care of. We appreciate your feedback and value your trust in us. See you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 12, 2025

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Great service at this location, and Marcell helped me with all that I need it. More

by ORELLANAALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2025

Nissan of Torrance responded

Hi Alma! Thank you for your wonderful review! We're thrilled to hear that Marcell provided you with excellent service. We strive to make our customers' experiences memorable and we're glad we could do that for you. Hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 11, 2025

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Employee Rating

Great communication customer service would definitely recommend to friends and family for all of their service needs More

by Jasmine Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo

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Dec 17, 2025

Nissan of Torrance responded

Hello Jasmine, thank you so much for your kind words! We pride ourselves on excellent communication and customer service. We appreciate your support and would be honored to serve your friends and family as well. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 10, 2025

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Employee Rating

Everyone except Chris F was kind courteous The manager was extremely nice only one thing would have liked a better explanation regarding car More

by ANALISADYMALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Jimmy Vasquez

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Dec 13, 2025

Nissan of Torrance responded

Thank you for your feedback. We sincerely apologize for not meeting your expectations regarding the car explanation. Our team is dedicated to providing exceptional customer service and we will address this issue promptly. We appreciate your business and hope to have the opportunity to make it up to you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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