Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 2

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
325 Reviews
4.8

325 Reviews

Write a Review

325 Reviews of Marcell Saavedra

July 18, 2026

Dealership Rating
Employee Rating

Communication from the dealership has been inconsistent and dismissive. My service representative did not return calls. The service manager did not follow through promised updates and the dealership has re More

by REBWEB45
Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026

Nissan of Torrance responded

We sincerely apologize for any miscommunication and lack of follow-through. Your health and satisfaction are our top priorities. We will address this issue internally to ensure better communication. Please contact us at your earliest convenience so that we can work toward a resolution. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 18, 2026

Dealership Rating
Employee Rating

Absolutely friendly and helpful Very happy with the services and service advisor Marcell I am happy with the services that Marcell and the dealership provided. More

by THIENNHATRANG
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Marcell and our dealership. Our team always strives to provide the best services and we are glad to know we were able to assist you. We appreciate your business and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 16, 2026

Dealership Rating
Employee Rating

Awesome, great and excellent service quality. The best dealership in Los Angeles. Great customer service and attention. More

by LLOBO78
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 18, 2026

Nissan of Torrance responded

Thank you for your amazing review! We are thrilled to hear that our service quality and customer service have met your expectations. It's our goal to provide the best dealership experience in Los Angeles. See you next time! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 16, 2026

Dealership Rating
Employee Rating

Awesome, great and excellent service quality. The best dealership in Los Angeles. Great customer service and attention. More

by LLOBO78
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 18, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with us and that our customer service and attention met your expectations. We strive to be the best dealership in Los Angeles and appreciate your support. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 16, 2026

Dealership Rating
Employee Rating

Marcel as always provided an excellent and honest service on my car. He went above and beyond to provide a satisfactory service. Always a pleasure to have him work on my car. More

by Mary Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Nissan of Torrance responded

Thank you for your kind review! We are so glad that Marcell was able to provide you with excellent and honest service. We pride ourselves on going above and beyond for our customers and it's always a pleasure to work on your car. Thank you for your continued support! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

Dealership Rating
Employee Rating

The advisor treated me with respect, explained everything clearly, and showed genuine care throughout my visit. More

by hochol21
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 17, 2026

Nissan of Torrance responded

Thank you for your kind words! We pride ourselves on providing exceptional service and our team is dedicated to making sure our customers feel valued and well-informed. We appreciate your feedback and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

Dealership Rating
Employee Rating

Great experience Marcell and Chris are great Great experience Marcell and Chris are great, very attentive, communicative and professional More

by Rafael.Luna
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 17, 2026

Nissan of Torrance responded

We're thrilled to hear that Marcell and Chris provided you with such a great experience! We pride ourselves on our attentive and professional team members, and we're grateful to have them on our team. Thanks for choosing Nissan of Torrance!

July 15, 2026

Dealership Rating
Employee Rating

The location is very accessible to customers and the editing area is nice and clean Just a reminder: front door if possible to be unlocked at a reasonable time More

by JCAYAMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Nissan of Torrance responded

Thank you for your kind review! We pride ourselves on providing a convenient location for our customers and ensuring a clean and organized waiting area. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

Dealership Rating
Employee Rating

Was in and out. Rene was great. Tv and music was too loud, so was not an enjoyable waiting experience More

by trinitylilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Nissan of Torrance responded

Thank you for your feedback. We apologize for the loud TV and music, and we will make sure to adjust the volume in the future. We appreciate your business and hope to provide a more enjoyable experience next time. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 13, 2026

Dealership Rating
Employee Rating

Love the service. Marcell has been great. Long process but the service makes up for it More

by TAMIKAHILL33
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Jul 15, 2026

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that you have had such a positive experience with our team and our services. We appreciate your patience during the process and are committed to providing exceptional service in every step. Thanks for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

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