Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 2

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
350 Reviews
4.8

350 Reviews

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350 Reviews of Marcell Saavedra

August 25, 2026

Dealership Rating
Employee Rating

Marcell is an excellent advisor. Friendly demeanor with great communication and knowledgeable of the the services required . More

by Mchjvr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Nissan of Torrance responded

Thank you for your review! We're so glad to hear that you had a positive experience with Marcell and that he was able to provide great communication and knowledge. We value our customers and strive to provide the best service possible. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 22, 2026

Dealership Rating
Employee Rating

Easy meeting with service providers Efficient and comfortable Clean environment, responsive to my vehicle concerns and offered a personalized video clip at departure ( nicely illustrated). More

by IDPEER
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 30, 2026

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that your experience with our service providers was easy and efficient. We take pride in providing a clean and comfortable environment for our customers and we are happy to offer personalized videos to keep you updated on your vehicle. We appreciate your support and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 20, 2026

Dealership Rating
Employee Rating

He care about what I was saying and listen he let me know what was going on with my Rouge he offered me a ride home I told him I will hang out with him he is the kindness person I would give him 20 star 🌟 More

by Luvinya1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2026

Nissan of Torrance responded

Thank you so much for your kind words and 5-star review! We are thrilled to have Marcell on our team and we're proud to hear about your positive experience. Customer satisfaction is our top priority and we're always here to help with any car repairs you may need. We look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 17, 2026

Dealership Rating
Employee Rating

Always professional, courteous, accommodating, and honest. Don't ever change! Always maintain integrity I love the fact you sent an Uber to come get me when my car was ready More

by CNIKONFILM
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 27, 2026

Nissan of Torrance responded

Hello, thank you so much for your kind words! We believe in providing top-notch service to our customers and it's great to hear that you appreciate our efforts. We'll always strive to maintain our integrity and go above and beyond to make your experience with us exceptional. Happy to help in any way we can! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 15, 2026

Dealership Rating
Employee Rating

He listens to us and communicates issues needed very welll He has good customer service More

by Cgguerrero128
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 27, 2026

Nissan of Torrance responded

Thank you so much for your positive review! We pride ourselves on excellent communication and customer service, and we're happy to hear that you've had a great experience with Marcell. We look forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2026

Dealership Rating
Employee Rating

I take my car there for all services. The Service manager, Chris and his staff are the most professional and friendliest service representative I have ever dealt with More

by EDDIE.SARRIA59
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 17, 2026

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance for your vehicle services. We are delighted to hear that Chris, and our team provided such professional and friendly service. We look forward to continuing to serve you in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2026

Dealership Rating
Employee Rating

All work was explained before I dropped off my vehicle. A new loaner was provided. The part was ordered a day ahead. All work was completed on time and completely. More

by SM Smith
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 17, 2026

Nissan of Torrance responded

Thank you for your review! We pride ourselves on clear communication and exceptional service. We're glad to hear you had a great experience with us and we look forward to helping with any future vehicle needs. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2026

Dealership Rating
Employee Rating

Friendly and competent service. Marcell and the Nissan Service team were performed a service on my vehicle that will provide valuable peace of mind for motoring into the future. My More

by wandrews1
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 17, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear Marcell provided you with friendly and competent service. We always strive to give our customers peace of mind when it comes to their vehicles. We appreciate your continued support. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 11, 2026

Dealership Rating
Employee Rating

Marcel did a fine job with my car! It needed repairs and he followed up to make sure they were done! More

by Kfran10195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Nissan of Torrance responded

Thank you for sharing your feedback, we're thrilled that Marcell was able to deliver exceptional service for your car repairs! We always strive to go above and beyond for our customers. Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2026

Dealership Rating
Employee Rating

Rude and inpatient Didn't take time to help me correctly and acted like I didn't knkw what I was talking about More

by ROMEROJOSHUA1976
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 11, 2026

Nissan of Torrance responded

We are extremely sorry that you had a negative experience with our team. We pride ourselves on providing excellent customer service and would love the opportunity to make things right. Please reach out to us and we will ensure that all of your concerns are addressed. We value your business and hope to have the chance to exceed your expectations in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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