Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 24

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.7
242 Reviews
4.7

242 Reviews

Write a Review

242 Reviews of Marcell Saavedra

October 08, 2024

Dealership Rating
Employee Rating

I drive from West LA because Im pleased with the service I receive from this team More

by STEPHANE.KING43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Nissan of Torrance responded

Hello Stephane, when a customer drives from a distance to service their vehicle, it indicates a high level of satisfaction with the service they previously received which makes us extremely happy to hear. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

Dealership Rating
Employee Rating

Marcell at Nissan of Torrance is wonderful! He is extremely knowledgeable, has a positive and friendly attitude and was a pleasure to work with! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Nissan of Torrance responded

Hi Lynn, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

Dealership Rating
Employee Rating

Best service Marcell was great and very helpful! !! From start to finish it was the best service I have ever had with a dealership!!! More

by CHRISTOPHER.MCCLENON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Campos, Jimmy Vasquez

Oct 12, 2024

Nissan of Torrance responded

Hello Christopher, we're so glad that we were able to go above and beyond your expectations! We appreciate you taking the time to leave us this feedback. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 02, 2024

Dealership Rating
Employee Rating

Good customer service and follow up with the client . A quick and easy opening for Financial support. More

by Annick Thun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Oct 12, 2024

Nissan of Torrance responded

Hello Annick, thank you; we appreciate your excellent feedback! We are glad service was quick and easy. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2024

Dealership Rating
Employee Rating

Marcel was very respectful and very helpful with our needs during the service for my car. I liked how the technician too k a video of the problem of the car and sent it to me to view. I was very sat More

by Mary Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Nissan of Torrance responded

Hello Mary, thank you for taking the time to share your experience with us. We are happy to hear that our Advisor was respectful and helpful. We understand that visual communication can significantly enhance understanding, allowing customers the opportunity to see what needs to be addressed. Nissan of Torrance is happy to have offered you a better price than other shops as we strive to provide competitive pricing without compromising our quality or service. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2024

Dealership Rating
Employee Rating

Great service and communication. Both were specific when explaining to me what is happening with my car. More

by Caroline O’Neill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Nissan of Torrance responded

Hello Caroline, we appreciate you taking the time to leave us this feedback. We understand that communication is key, so providing a thorough explanation of what is happening with your vehicle is of essence. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

Oct 04, 2024

Caroline O’Neill responded

So, once I received my car back last Saturday of September 28th, I turned on my fan because it was hot. At first I assumed warm air was coming out due to my car sitting in the sun ever since Nissan took in my car for service on Tuesday, September 24th. My fan has never had issues with hot air coming out until I got my car back from Nissan. I’m not sure what the technician did but I clearly want an answer please.

September 27, 2024

Dealership Rating
Employee Rating

Marsell helped me out quickly since I was on my way to work, he provided very friendly and knowledgeable service and my car was fix the same day…I am a happy client More

by MARTHANEWLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Nissan of Torrance responded

Hi Martha, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 25, 2024

Dealership Rating
Employee Rating

Great Customer Service and lounge area. I always get my services done at Nissan Torrance. More

by MONAELENYECE
Service Price Transparency
Service Time
Recommend Dealer
Yes
Sep 29, 2024

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! Glad our lounge was comfortable while you waited for your vehicle. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 24, 2024

Dealership Rating
Employee Rating

This dealership was professional and knowledgeable with helping me to troubleshoot my car issues. I loved their communication skills and their transparency with the cost. More

by MRSSIRWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Nissan of Torrance responded

Thank you for providing such wonderful feedback about your recent service visit. We are delighted to hear that our team was professional and knowledgeable when troubleshooting your vehicle. Our team strives to provided top quality service and strong communication is an imperative part of that. If you should ever be in need of further assistance our team is happy to help. Until next time, take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 22, 2024

Dealership Rating
Employee Rating

No problems, and I was able to get an immediate appointment….excellent! Everyone is very attentive, and happy to assist while waiting. More

by IED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Nissan of Torrance responded

Hello, we sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

...
24

Dealership Inventory (183 Vehicles)

new 2026 Nissan Murano car, priced at $46,015
2026 Nissan Murano
new
Black exterior
Automatic
All-wheel Drive
used 2024 Kia Sportage car, priced at $19,420
2024 Kia Sportage
used
Steel Gray exterior
Automatic
All-wheel Drive
new 2026 Nissan Altima car, priced at $30,350
2026 Nissan Altima
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Frontier car, priced at $39,620
2026 Nissan Frontier
new
Boulder Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Nissan Murano car, priced at $49,600
2026 Nissan Murano
new
Everest White P exterior
Automatic
All-wheel Drive
new 2026 Nissan Sentra car, priced at $24,725
2026 Nissan Sentra
new
Atlantic Gray M exterior
CVT
Front-wheel Drive