Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
164 Reviews
4.7

164 Reviews

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164 Reviews of Marcell Saavedra

August 21, 2025

Dealership Rating
Employee Rating

Everyone in the service department was fantastic and very helpful. My care was taken care of wonderfully. My care looked great. Thank you for cleaning my car also. I thank you all! More

by RACHELSCHAUB27
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2025

Nissan of Torrance responded

Hello Rachel, thank you so much for your high rating! Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 18, 2025

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Great service! The video explaining what was wrong with my car was also very helpful in seeing what needed to be done More

by KULASA13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo

Aug 20, 2025

Nissan of Torrance responded

Kulasa13, thank you so much for the positive review! We are glad you enjoyed the video from our technician. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 16, 2025

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Incredible. Best hospitality ever. Immediately solved the problem. Clear communication. Capri was amazing. Priceless service….showed up Without an appointment, More

by HAYMEN.LEGEND
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 15, 2025

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Employee Rating

Marcell and Nissan of Torrance sought to mislead me about the condition of my car. I brought it in because of a check engine light that indicated a problem with the fuel-air mixture They claimed that my car More

by lloydmcq100
Service Price Transparency
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Recommend Dealer
No
Aug 20, 2025

Nissan of Torrance responded

Hello Lloyd, thank you for your feedback. We want to clarify that our team performed a full diagnostic on your vehicle and provided detailed printouts and data regarding the engines overall condition which you were provided with. Our initial plan was to begin with addressing the fuel injectors, spark plugs and ignition coils. However, upon further inspection, our technician determined that sludge build up was present in the engine. Due to the nature of the sludge-related damage, cleaning services are not reliable or permanent solution and can present liability concerns. Sludge typically develops due to lack of maintenance over time, and in our professional judgement, any short-term repairs may not resolve the underlying issues. For this reason, based on our diagnostics and experience, we recommended that you replace the engine assembly. Our goal is to ensure a long-term reliable repair not a temporary fix. We understand how frustrating car repairs can be, and we appreciate you bringing your concerns to our attention. Please know that our recommendations are always made with Customers safety, vehicle and longevity and best interest in mind. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 14, 2025

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I first stopped in at Nissan of Torrance while visiting the LA area last year because my Frontier started leaking a lot of oil. Marcell and the service team got me in right away and quickly identified and More

by Jeff H
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2025

Nissan of Torrance responded

Hello Jeff, thank you for your kind review; it's experiences like yours that really keep us motivated! We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 14, 2025

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He was very pleasant to talk to. And very professional. Don't lose this one. More

by wwrey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, David Campos, Richard Burns, Jimmy Vasquez, Capri Blas , The guy that drove my car up was nice. Didn't catch the name. I loved the video from the guy that looked at the car.

Aug 16, 2025

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Custome Relations Manager

August 14, 2025

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Great and attentive service from Marcell. Service took a bit longer then expected great communication from Marcell which is much appreciated. More

by Muri
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

Nissan of Torrance responded

We're glad to hear we delivered such a great experience. If there's anything further, we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 14, 2025

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Employee Rating

Marcel was very personable and kept me informed about the process and progress of my car repair and how the warranty works. More

by MSLAURAW
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 16, 2025

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2025

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Employee Rating

Nissan of Torrance, Great service Marcel and the service team were very helpful thank you More

by KATHYILIRA
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

Nissan of Torrance responded

Hello Kathy, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 10, 2025

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Employee Rating

Good experience good service. good staff would go back for next service next service in December. More

by CARDALBERT107
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Camacho, Alberto Arellano

Aug 13, 2025

Nissan of Torrance responded

Hello Albert, thank you so much for your high rating! We truly appreciate your feedback! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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