Since my visit- when I start my car the ac air smells
like pee. This is an issue.
like pee. This is an issue.
More
by Direwolfed83
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Feb 05, 2026 -
Nissan of Torrance responded
Thank you for bringing this to our attention. Please contact our service department at your earliest convenience, so that we can get you scheduled in. Our team is always happy to help.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Very helpful team with an extremely positive spirit.
Knowledgeable and able to address tough issue and resolve with simple to explain solutions
Knowledgeable and able to address tough issue and resolve with simple to explain solutions
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by BPINATO
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Feb 06, 2026 -
Nissan of Torrance responded
Thank you for your kind words and for recognizing our team's positive spirit! We are glad to hear that we were able to help with your tough issue and provide easy-to-understand solutions. It's our pleasure to assist you in any way we can.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Professional efficient, knowledgeable, explain what would
happen gave an estimate about how long it would take to return the car nice and clean
happen gave an estimate about how long it would take to return the car nice and clean
More
by CARTER.VALLARY
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2026 -
Nissan of Torrance responded
Hello Vallary, thank you for sharing your experience with us! We pride ourselves on providing professional and efficient service, and we're glad that you found our team to be knowledgeable and transparent. We appreciate your feedback and can't wait to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
My experience w Torrance Nissan was very good.
The service dept/ sales floor waiting area was clean and comfortable. The staff was attentive and accommodating overall
The service dept/ sales floor waiting area was clean and comfortable. The staff was attentive and accommodating overall
More
by RANDYMADKINS
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Feb 01, 2026 -
Nissan of Torrance responded
Hello Randy, thank you for your positive feedback! We strive to provide a clean and comfortable service environment for our customers. Our team is dedicated to ensuring your satisfaction. See you again soon!
Kind Regarding,
Elizabeth Reyes
Customer Relations Manager
I had a great experience at the dealership.
Marcell was very professional and helpful. He took the time to make sure everything went smoothly. Jason, Christopher, and Jesus were all friendly, w
Marcell was very professional and helpful. He took the time to make sure everything went smoothly. Jason, Christopher, and Jesus were all friendly, welcoming, and very helpful throughout the process. The whole team worked together to provide excellent customer service, and I truly appreciated how easy and stress-free they made the experience. I would definitely recommend Nissan of Torrance to others.
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by ERIKA.VIDAURI
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jan 28, 2026 -
Nissan of Torrance responded
Thank you for taking the time to share your 5-star experience with us! We truly appreciate your kind words and are grateful that you chose Nissan of Torrance. Providing exceptional service and a positive experience is always our goal, and it’s rewarding to know our team delivered while you were here. We value your business and look forward to assisting you again in the future.
Best regards,
Doug Gayagas
General Manager
Nissan of Torrance
Professional Very good greeting very well professional
service technician as good knowledge about Nissan vehicles
service technician as good knowledge about Nissan vehicles
More
by loraayala2
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jan 28, 2026 -
Nissan of Torrance responded
Thank you for taking the time to share your 5-star experience with us! We truly appreciate your kind words and are grateful that you chose Nissan of Torrance. Providing exceptional service and a positive experience is always our goal, and it’s rewarding to know our team delivered while you were here. We value your business and look forward to assisting you again in the future.
Best regards,
Doug Gayagas
General Manager
Nissan of Torrance
Service with Marcel is always a good experience Always on
time and vehicle is delivered as promised
time and vehicle is delivered as promised
More
by Muzeek
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jan 16, 2026 -
Nissan of Torrance responded
We are thrilled to hear that you have consistently had a positive experience with Marcell. Our team takes pride in delivering timely and reliable service every time. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager
Marcell answered all of my questions.
He was very knowledgeable about everything involving my vehicle.
He was very knowledgeable about everything involving my vehicle.
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by EVAD9700
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jan 16, 2026 -
Nissan of Torrance responded
Thank you for your feedback! We're glad to hear that Marcell provided you with exceptional service and knowledge for your vehicle. We appreciate your business and hope to see you again soon. Kind Regards, Elizabeth Reyes Customer Relations Manager
Great customer service from Marcell.
Service recall was performed in a timely manner.
Thank you!
Service recall was performed in a timely manner.
Thank you!
More
by WALKABOUT_13
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We pride ourselves on providing exceptional customer service and we're glad to hear that Marcell delivered a seamless service experience for you. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager
The staff were respectful and knowledgeable.
In addition they were inviting creating and a pleasant experience.
In addition they were inviting creating and a pleasant experience.
More
by RBROASTER
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jan 10, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We are thrilled to hear that our staff provided you with exceptional service and made your experience with us enjoyable. We look forward to seeing you again soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
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