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Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 5

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
269 Reviews
4.7

269 Reviews

Write a Review

269 Reviews of Marcell Saavedra

March 04, 2026

Dealership Rating
Employee Rating

Very Professional & Friendly. They kept me informed of the status of my service. I also enjoyed the free coffee in the comfortable Customer lounge. More

by MSCOTT942
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Mar 10, 2026

Nissan of Torrance responded

Thank you for sharing your positive experience with us! We pride ourselves on our professionalism and we're so glad you enjoyed our friendly service. We also love keeping our customers informed and providing a comfortable environment with complimentary coffee. We can't wait to serve you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2026

Dealership Rating
Employee Rating

They ordered the part I needed . Then they added the service I required. Marsala gave me the service was free. i got the part the next day. GREAt! More

by MSCOTT942
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Mar 10, 2026

Nissan of Torrance responded

Thank you for your kind review! We are glad we could provide you with the necessary part and service, and we are thrilled that you received it quickly. It was our pleasure to assist you! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2026

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Employee Rating

Marcel was very easy to deal with. He explained everything to me and then they took care of the problem. More

by TESLAENERGY8
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Mar 10, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We strive to make the process as simple and stress-free as possible for our customers. It was a pleasure working with you and we are glad we could resolve the issue. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2026

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Employee Rating

Service was able to accommodate me late on a Friday afternoon and complete the maintenance I needed done and had my car ready to pick up at 5:45 pm. Everyone I dealt with was professional and friendly More

by amw103128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Kathy Lira, Lily Bandea, Jason Lewis

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Mar 10, 2026

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance for your maintenance needs! We are thrilled to have been able to accommodate you and provide top-notch service with a professional and friendly team. We hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2026

Dealership Rating
Employee Rating

They are friendly and helpful when I come to get repair and maintenance service. Marcel provides great customer service and answers any questions I have about my car . More

by L.STEPHENS9714
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Mar 06, 2026

Nissan of Torrance responded

Thank you for your positive review! Our team at Nissan of Torrance prides ourselves on providing excellent customer service and ensuring a smooth experience for all of our customers. We are happy to hear that Marcel has been able to assist you with your car maintenance needs and answer any questions you may have. We appreciate your business and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2026

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Employee Rating

Good work, takes a long time even if you’re schedule first thing in the morning More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Capri Blas

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Mar 06, 2026

Nissan of Torrance responded

Thank you for your review. We're glad to hear you're satisfied with our work. We understand that wait times can be frustrating and we're constantly working to improve our scheduling process. We appreciate your patience and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 19, 2026

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Employee Rating

It was great, speedy service and the staff was very welcoming and kind, will continue to come back. More

by LIXY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2026

Nissan of Torrance responded

Thank you for the awesome review. We are thrilled to hear that you had a great experience with our speedy service and welcoming staff. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 15, 2026

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Employee Rating

They did their job. I think that Nissan corporate dictates things in a way that sometimes prevents them from giving excellent service. The employees are always very help More

by CINDYLOUHOGAN
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Feb 18, 2026

Nissan of Torrance responded

Hello Cindy, thank you for your feedback! Our team strives to provide the best service possible, despite any challenges we may face. We appreciate your kind words and will continue to work hard to meet your expectations. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2026

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Employee Rating

Awesome! Best dealership I always get 1st class service whenever I come there Awesome staff! More

by OLADI1988
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Feb 13, 2026

Nissan of Torrance responded

Thank you for your awesome review! We're thrilled to hear that you consistently receive top-notch service from our team at our dealership. We look forward to continuing to provide you with excellent service in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 03, 2026

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Employee Rating

It was good. They got me in for an oil change on a Saturday with not too long of a wait. More

by colinlevins21
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Feb 06, 2026

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance for your oil change! We're happy to hear that we could accommodate you on a busy Saturday and get you back on the road quickly. We appreciate your support! Kind Regards, Elizabeth Reyes Customer Relations Manager

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