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Marcell Saavedra

Overview Reviews (375) Inventory (130)

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Marcell Saavedra

Marcell Saavedra | Page 5

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8

375 Reviews

Overview Reviews (375) Inventory (130)

4.8

375 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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375 Reviews of Marcell Saavedra

August 13, 2026

Dealership Rating

Employee Rating

I take my car there for all services. The Service manager, Chris and his staff are the most professional and friendliest service representative I have ever dealt with The Service manager, Chris and his staff are the most professional and friendliest service representative I have ever dealt with More

by EDDIE.SARRIA59

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 17, 2026 -

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance for your vehicle services. We are delighted to hear that Chris, and our team provided such professional and friendly service. We look forward to continuing to serve you in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2026

Dealership Rating

Employee Rating

All work was explained before I dropped off my vehicle. A new loaner was provided. The part was ordered a day ahead. All work was completed on time and completely. A new loaner was provided. The part was ordered a day ahead. All work was completed on time and completely. More

by SM Smith

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 17, 2026 -

Nissan of Torrance responded

Thank you for your review! We pride ourselves on clear communication and exceptional service. We're glad to hear you had a great experience with us and we look forward to helping with any future vehicle needs. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2026

Dealership Rating

Employee Rating

Friendly and competent service. Marcell and the Nissan Service team were performed a service on my vehicle that will provide valuable peace of mind for motoring into the future. My Marcell and the Nissan Service team were performed a service on my vehicle that will provide valuable peace of mind for motoring into the future. My Frontier is purring nicely. Thanks team. More

by wandrews1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 17, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear Marcell provided you with friendly and competent service. We always strive to give our customers peace of mind when it comes to their vehicles. We appreciate your continued support. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 11, 2026

Dealership Rating

Employee Rating

Marcel did a fine job with my car! It needed repairs and he followed up to make sure they were done! It needed repairs and he followed up to make sure they were done! More

by Kfran10195

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 13, 2026 -

Nissan of Torrance responded

Thank you for sharing your feedback, we're thrilled that Marcell was able to deliver exceptional service for your car repairs! We always strive to go above and beyond for our customers. Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2026

Dealership Rating

Employee Rating

Rude and inpatient Didn't take time to help me correctly and acted like I didn't knkw what I was talking about and acted like I didn't knkw what I was talking about More

by ROMEROJOSHUA1976

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 11, 2026 -

Nissan of Torrance responded

We are extremely sorry that you had a negative experience with our team. We pride ourselves on providing excellent customer service and would love the opportunity to make things right. Please reach out to us and we will ensure that all of your concerns are addressed. We value your business and hope to have the chance to exceed your expectations in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2026

Dealership Rating

Employee Rating

They were concerned about finding out the problem. They gave me recommendations for resolving it. They were very attentive. I left satisfied. They gave me recommendations for resolving it. They were very attentive. I left satisfied. More

by MARJIRAS44

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 11, 2026 -

Nissan of Torrance responded

Thank you for leaving us a review! We're glad our team was able to address your concerns and provide helpful recommendations. It was our pleasure to ensure your satisfaction. We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2026

Dealership Rating

Employee Rating

They diagnosed the problem and recommended a remedy. Marvell took very good care of me that day. Marvell took very good care of me that day. More

by MARJIRAS44

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 11, 2026 -

Nissan of Torrance responded

Thank you for your review! We are thrilled to hear that our team provided you with exceptional care. We pride ourselves on providing top-notch service and we are so grateful to have you as a satisfied customer. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 05, 2026

Dealership Rating

Employee Rating

Trustworthy, Thorough, and Thoughtful! The service was great! I will be returning for my next service. Thank you The service was great! I will be returning for my next service. Thank you More

by Angie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 07, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future. Your trust, satisfaction, and support mean the world to us! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 04, 2026

Dealership Rating

Employee Rating

Amazing. Normally dont trust delearships but because of Marcell? I will definitely be taking it back for any work that needs to be done Normally dont trust delearships but because of Marcell? I will definitely be taking it back for any work that needs to be done More

by jnorris1003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 07, 2026 -

Nissan of Torrance responded

Thank you for your positive feedback! We are thrilled to hear that Marcell has earned your trust and we look forward to helping you with any future needs. Your satisfaction is our top priority. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 03, 2026

Dealership Rating

Employee Rating

Love the video showing the issues found. Found the problem and performed timely repairs and competitive pricing. Found the problem and performed timely repairs and competitive pricing. More

by gartendd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 07, 2026 -

Nissan of Torrance responded

Hello, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our services. We are committed to providing timely and competitively priced repairs for all our customers. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

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