Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.8
176 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

6 yrs, 1 mo

4.8

176 Reviews

Write a Review

176 Reviews of Marcellis Smith

September 15, 2026

Dealership Rating
Employee Rating

Marcellis is the best advisor and always open to explain to me every detail when I get my car for maintenance. I cannot do justice with my words to appraise his work, probably above and beyond is the most s More

by pwl210783
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Print

September 07, 2026

Dealership Rating
Employee Rating

My car was damaged when it went in for a diagnosis. My advisor was not communicative with me More

by SIERRA.MALONEY
Recommend Dealer
No

Other Employees Tagged: Marcellis Smith

Print

September 01, 2026

Dealership Rating
Employee Rating

Fast, friendly service! Showed pictures of needs and got me in and out very quickly! More

by Jeaniemorgan216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

August 25, 2026

Dealership Rating
Employee Rating

Marcellis did an excellent job keeping me informed every step of my service. Great communication. More

by dkburell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

August 25, 2026

Dealership Rating
Employee Rating

Great service and great customer service from Marcellis as always. My car is running better than ever. More

by PRKING99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

August 05, 2026

Dealership Rating
Employee Rating

Truly, a great experience, fast, easy and high-quality workmanship. Will come here for all my service needs. More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crista Poynor, Brian Bouchard, AJ Vallarelli, Paula Williams, James Parziale, Eddie Velez, Amber Winters

Print
Aug 17, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad you had a fast and easy experience. We look forward to serving you again!

August 03, 2026

Dealership Rating
Employee Rating

Marcellus is extremely excellent in his position. He is very knowledgeable and helpful. Marcellus is the best More

by Judy
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Print
Aug 17, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad Marcellus provided knowledgeable and helpful service!

July 16, 2026

Dealership Rating
Employee Rating

All right Clean professional responsive appreciate being updated on a consistent basis as to the progress of the service More

by bstdwt
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Print
Jul 22, 2026

Honda of the Avenues responded

Thank you for your review! We're glad you had a clean, professional, and responsive service experience. We appreciate your support and are happy we could keep you updated throughout the process. We look forward to seeing you again!

July 07, 2026

Dealership Rating
Employee Rating

The repair is quality but Honda does overcharge for such an easy to damage engine splash guard. Hopefully future cars aren't built this way. More

by cody.petry
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Print
Jul 13, 2026

Honda of the Avenues responded

Thank you for your feedback. We're glad you're satisfied with the quality of the repair. We appreciate your comments regarding the splash guard and pricing, and we'll be sure to share your feedback with our team. We value your business and hope to serve you again in the future.

July 03, 2026

Dealership Rating
Employee Rating

Good team Good team and organization, better if clean thr car same Subaru Clean the car when finished the service More

by vhs844
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Print
Jul 06, 2026

Honda of the Avenues responded

Thank you for your feedback! We're glad you had a positive experience with our team. We're sorry we missed the mark on cleaning the inside of your vehicle and appreciate your suggestion. We value your feedback and look forward to serving you again!

1
2
...
18

Dealership Inventory (287 Vehicles)

used 2024 Honda HR-V car, priced at $27,395
2024 Honda HR-V
used
Nordic Forest Pearl exterior
CVT
Front-wheel Drive
$27,395
View Details
new 2026 Honda CR-V Hybrid car, priced at $38,584
2026 Honda CR-V Hybrid
new
Urban Gray exterior
Automatic
Front-wheel Drive
$38,584
View Details
new 2026 Honda Accord car, priced at $32,943
2026 Honda Accord
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
$32,943
View Details
used 2024 Honda Pilot car, priced at $37,238
2024 Honda Pilot
used
Obsidian Blue Pearl exterior
Automatic
Front-wheel Drive
$37,238
View Details
new 2026 Honda Ridgeline car, priced at $45,919
2026 Honda Ridgeline
new
Rm exterior
Automatic
All-wheel Drive
$45,919
View Details
new 2027 Honda HR-V car, priced at $33,698
2027 Honda HR-V
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
$33,698
View Details
View All Inventory