Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Marcellis Smith

Overview Reviews (173) Inventory (296)

Contact Me

View All Employees

< View All Employees

Marcellis Smith

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me

4.8

173 Reviews

Overview Reviews (173) Inventory (296)

Dealership Experience

4 yrs, 10 mos

Industry Experience

6 yrs

4.8

173 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Marcellis Smith

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

173 Reviews of Marcellis Smith

August 25, 2026

Dealership Rating

Employee Rating

Marcellis did an excellent job keeping me informed every step of my service. Great communication. step of my service. Great communication. More

by dkburell2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

August 25, 2026

Dealership Rating

Employee Rating

Great service and great customer service from Marcellis as always. My car is running better than ever. as always. My car is running better than ever. More

by PRKING99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

August 05, 2026

Dealership Rating

Employee Rating

Truly, a great experience, fast, easy and high-quality workmanship. Will come here for all my service needs. workmanship. Will come here for all my service needs. More

by joe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Crista Poynor, Brian Bouchard, AJ Vallarelli, Paula Williams, James Parziale, Eddie Velez, Amber Winters

Aug 17, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad you had a fast and easy experience. We look forward to serving you again!

August 03, 2026

Dealership Rating

Employee Rating

Marcellus is extremely excellent in his position. He is very knowledgeable and helpful. Marcellus is the best He is very knowledgeable and helpful. Marcellus is the best More

by Judy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcellis Smith

Aug 17, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad Marcellus provided knowledgeable and helpful service!

July 16, 2026

Dealership Rating

Employee Rating

All right Clean professional responsive appreciate being updated on a consistent basis as to the progress of the service updated on a consistent basis as to the progress of the service More

by bstdwt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcellis Smith

Jul 22, 2026 -

Honda of the Avenues responded

Thank you for your review! We're glad you had a clean, professional, and responsive service experience. We appreciate your support and are happy we could keep you updated throughout the process. We look forward to seeing you again!

July 07, 2026

Dealership Rating

Employee Rating

The repair is quality but Honda does overcharge for such an easy to damage engine splash guard. Hopefully future cars aren't built this way. an easy to damage engine splash guard. Hopefully future cars aren't built this way. More

by cody.petry

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcellis Smith

Jul 13, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We're glad you're satisfied with the quality of the repair. We appreciate your comments regarding the splash guard and pricing, and we'll be sure to share your feedback with our team. We value your business and hope to serve you again in the future.

July 03, 2026

Dealership Rating

Employee Rating

Good team Good team and organization, better if clean thr car same Subaru Clean the car when finished the service car same Subaru Clean the car when finished the service More

by vhs844

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcellis Smith

Jul 06, 2026 -

Honda of the Avenues responded

Thank you for your feedback! We're glad you had a positive experience with our team. We're sorry we missed the mark on cleaning the inside of your vehicle and appreciate your suggestion. We value your feedback and look forward to serving you again!

June 22, 2026

Dealership Rating

Employee Rating

A good experience with Marcellis at the Avenues. The work was well done although brake fluid was spilt in engine compartment and some of it dripped on my garage floor. No other issues and the car The work was well done although brake fluid was spilt in engine compartment and some of it dripped on my garage floor. No other issues and the car run fine. More

by J_melo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 24, 2026 -

Honda of the Avenues responded

Thank you for your feedback! We're glad Marcellis provided a great experience and that the work was completed well. We appreciate you bringing the brake fluid concern to our attention and will share it with our team as we continue to improve. Thank you for choosing Honda of the Avenues!

June 16, 2026

Dealership Rating

Employee Rating

Excellent and fast It was a good experience and I would come back. I don't like needy surveys come back. I don't like needy surveys More

by gtbailey5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcellis Smith

Jun 18, 2026 -

Honda of the Avenues responded

Thank you for your feedback! We're glad to hear you had an excellent and fast experience and that you would return. We also appreciate your honesty regarding surveys.

June 16, 2026

Dealership Rating

Employee Rating

They were very nice, and got me in immediately. Which was very nice considering I was in a time crunch. They were very professional and very helpful and did everything in their power to keep the he Which was very nice considering I was in a time crunch. They were very professional and very helpful and did everything in their power to keep the health of my car. More

by bridgetstevens27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 18, 2026 -

Honda of the Avenues responded

Thank you for your review! We're glad to hear our team was able to get you in quickly and provide professional, attentive service. We appreciate your trust in taking care of your vehicle and look forward to seeing you again.

Dealership Inventory (296 Vehicles)

2026 Honda CR-V Hybrid | used

$37,249

2026 Honda CR-V Hybrid

used

Solar Silver Metallic exterior

CVT

Front-wheel Drive

$37,249

View Vehicle Details

View Details

2023 Honda Ridgeline | used

$33,419

2023 Honda Ridgeline

used

Platinum White Pearl exterior

Automatic

All-wheel Drive

$33,419

View Vehicle Details

View Details

2024 Kia Sportage | used

$28,593

2024 Kia Sportage

used

Ebony Black exterior

Automatic

Front-wheel Drive

$28,593

View Vehicle Details

View Details

2026 Honda Pilot | new

$56,304

2026 Honda Pilot

new

Crystal Black Pearl exterior

Automatic

All-wheel Drive

$56,304

View Vehicle Details

View Details

2026 Honda Ridgeline | new

$44,809

2026 Honda Ridgeline

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$44,809

View Vehicle Details

View Details

2018 Volkswagen Tiguan | used

$11,508

2018 Volkswagen Tiguan

used

Cardinal Red Metallic exterior

Automatic

Front-wheel Drive

$11,508

View Vehicle Details

View Details

View All Inventory