Marcellis Smith | Page 2

The staff was extremely helpful and explained everything thoroughly! Everyone is super nice and patient! thoroughly! Everyone is super nice and patient! More

Helpful 0

Report | Print

Marcellus was very polite and got me in and out quickly. I respect that he asked me about other services my car might need, but did not give me a guilty trip for services I declined. I respect that he asked me about other services my car might need, but did not give me a guilty trip for services I declined. More

by catfp Verified Customer Verified Customer

Helpful 0

Report | Print

First time using Speed service. Very good and easy. Marcellis was very attentive to my request for oil change,etc. Checked with me on the progress of the work. Good employee. Very good and easy. Marcellis was very attentive to my request for oil change,etc. Checked with me on the progress of the work. Good employee. More

by baker7081 Verified Customer Verified Customer

Helpful 0

Report | Print

Very much disappointed: I am a regular customer at this dealership and have never encountered any issues in the past other than one time. However, this time, I believe the service representative mishandled dealership and have never encountered any issues in the past other than one time. However, this time, I believe the service representative mishandled the situation. Prior to my service appointment, I had already discussed my issue with another service personnel, who then consulted the parts department and provided me with a quote. To my surprise, when I arrived for my appointment, the service representative assigned to me refused to accept the previously provided quote. Despite receiving it from another dealership employee earlier that day, the service rep argued and treated me poorly. Moreover, throughout the service process, communication was solely via text message, even though I was physically present at the dealership. I had to seek out the service rep for updates, as they did not approach me. More

by Sam Verified Customer Verified Customer

Helpful 0

Report | Print

Marcellis was super helpful and friendly! Dropping off my vehicle for upkeep was very easy. Dropping off my vehicle for upkeep was very easy. More

by STELLARDRAGON Verified Customer Verified Customer

Helpful 0

Report | Print

Marcellis was very profissional and answered all my question clearly. I got my service done in about 1:30h. question clearly. I got my service done in about 1:30h. More

by MARCELA.CUPERTINO1 Verified Customer Verified Customer

Helpful 0

Report | Print

My truck was done fast and efficiently. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. More

by CPOYNOR Verified Customer Verified Customer

Helpful 0

Report | Print

Good service, the waiting area was very clean. Even though many cars were there for service I was attended to promptly Even though many cars were there for service I was attended to promptly More

by Sandman Verified Customer Verified Customer

Helpful 0

Report | Print

Quick check in. Honest review of issues and provided with a clear explanation of issues. Honest review of issues and provided with a clear explanation of issues. More

by chudzfla Verified Customer Verified Customer

Helpful 0

Report | Print

Marcellus was very helpful and nice great asset. Honda is very easy to get my car serviced Honda is very easy to get my car serviced More

by FULFER8 Verified Customer Verified Customer

Helpful 0

Report | Print