Marcello Lombardi

I was truly disappointed in the service I received today. I was not expecting to pay $576 dollars for a tire rotation and new wipers. The cost ended up being for power steering fluid and brake fluid, which w I was not expecting to pay $576 dollars for a tire rotation and new wipers. The cost ended up being for power steering fluid and brake fluid, which were not due for another 2000 miles. I wanted the front and back windshield wipers replaced when I filled out the service request, and the service person only did the front wipers. When I asked about the back wipers, I had to wait another 20 minutes for them to return and replace the back wiper. I was at the dealership for 2.5 hours waiting. There was no communication about the progress of the service, and the power stirring was added at checkout. I don't like that I requested a specific service person and had to deal with someone else. I would like the same person to take care of my car, not random personnel who don't know me or care about the service they provide. More

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Professional. No nonsense. Super knowledgeable. EZ to work with. Saved money by coming here. Everyone was a part of a well oiled machine. No hiccups. No nonsense. Super knowledgeable. EZ to work with. Saved money by coming here. Everyone was a part of a well oiled machine. No hiccups. More

by jriedel Verified Customer Verified Customer

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Love coming to this dealership. Everyone is so friendly and helpful. We love our service writer. Everyone is so friendly and helpful. We love our service writer. More

by ZEIGLER_ROLAND Verified Customer Verified Customer

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I always receive great service. This team is awesome. Always greates with a smile. Thank you This team is awesome. Always greates with a smile. Thank you More

by ZEIGLER_ROLAND Verified Customer Verified Customer

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Enjoyed working with Nona. He was a wonderful salesman and I would highly recommend him to anyone looking for a vehicle! He was a wonderful salesman and I would highly recommend him to anyone looking for a vehicle! More

by KATHLEENSIMONS Verified Customer Verified Customer

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I would never go to this dealership again. I almost bought a used vehicle that hadn’t been checked over by anyone. Apple CarPlay didn’t work, there was a large scratch with paint off on the I almost bought a used vehicle that hadn’t been checked over by anyone. Apple CarPlay didn’t work, there was a large scratch with paint off on the front end. I felt like they were not honest. I was there all day & ended up keeping the vehicle I had, because I could not trust them. More

by mchrrtr Verified Customer Verified Customer

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Service writer was very nice. Just came in for an oil change. Had some questions for technician and he was very respectful and knowledgeable. Just came in for an oil change. Had some questions for technician and he was very respectful and knowledgeable. More

by ZEIGLER_ROLAND Verified Customer Verified Customer

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Excellent place to have your car serviced. Marcello Lombardi went over what work would be checked for my 60,000 mile service. Also was going to check out my air conditioning system that didn Marcello Lombardi went over what work would be checked for my 60,000 mile service. Also was going to check out my air conditioning system that didn't seem to be cooling very well. Marcello kept me informed on the status of my vehicle. When I picked my vehicle up went over all the work that was done and where my vehicle was parked. More

by BUTTON.M19 Verified Customer Verified Customer

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My service advisor was very professional and thorough with his explanations of the service provided. with his explanations of the service provided. More

by MSMNELSON1 Verified Customer Verified Customer

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Marcello Lombardi was very hospitable and kind! Great customer service especially for the time of morning lol. Lyft rides were set up for home and back to dealership. No inconveniences at all. Than Great customer service especially for the time of morning lol. Lyft rides were set up for home and back to dealership. No inconveniences at all. Thank you for your all your help. I will return for any needs on my Nissan. More

by ASHLEYGREEN3086 Verified Customer Verified Customer

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