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Marco Brown
Marco Brown at Criswell Chrysler Dodge Jeep Ram of Woodstock

Marco Brown

Service Advisor mbrown@criswellauto.com

Criswell Chrysler Dodge Jeep Ram of Woodstock

1299 Henry Ford Drive
Woodstock, VA 22664

Contact Me
4.8
38 Reviews

Service Advisor 540-534-0071 Main mbrown@criswellauto.com

4.8

38 Reviews

Write a Review

38 Reviews of Marco Brown

September 14, 2025

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Employee Rating

Mechanic quoted outrageous price for a passenger right tail assembly when it is just a bulb. He did not even replace the bulb! I take my car there because I want it in tip top condition, now I have to to More

by mattk9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marco

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Sep 14, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback. We are sorry to see we did not meet your expectations and hope your next visit with us meets the high quality service you've come to expect when working with our team here at Criswell of Woodstock.

August 31, 2025

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Pleasure to work with Marcus—- solid communications, friendly and answered all questions. Look forward to coming back. More

by DCAMES49
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Workmanship
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Recommend Dealer
Yes
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Sep 01, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you enjoyed an all-around outstanding service event! Don't hesitate to reach out if we can be of additional assistance.

August 30, 2025

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Always top notch and professional - never been disappointed. Not much more to say than they do an excellent job all around. More

by mngo469
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Recommend Dealer
Yes
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Sep 01, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks so much for sharing this positive feedback with us! We value the opportunity to work with you and look forward to seeing you soon.

August 18, 2025

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Employee Rating

Marco and his crew are wonderful to work with, very accommodating. Very happy we have such a great crew to work with More

by cabinhillhomes
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Recommend Dealer
Yes
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Aug 19, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing these kind comments and high star rating! We look forward to the next opportunity to work with you.

July 27, 2025

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The salesman was courteous and knowledgeable about the Jeeps that I looked at and tried out. More

by bfadely06
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Recommend Dealer
Yes
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Jul 28, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate this positive feedback and hope to be of service to you in the future!

July 24, 2025

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Employee Rating

Was very happy with my experience at Criswell Crysler Dodge Jeep Ram of Woodstock. Would highly recommend. More

by VACOOKIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Scott Middleton

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Jul 25, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Awesome! Thanks for taking the time to let us know how we are doing. We value your business and look forward to working with you again.

July 24, 2025

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We always get great service at Criswell in Woodstock! Wouldn't go any where else! More

by rhondaleefisher
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Recommend Dealer
Yes
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Jul 25, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We strive to provide a great service event, and it's wonderful to know you can count on our friendly and professional team every time you bring your vehicle in for maintenance. We look forward to your next visit with us!

June 17, 2025

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Very professional! Fast easy transaction. Sales team went above and beyond to make things work out. Parts was able to get me a tonneau cover and Ram rubber floormats a More

by DHarvey00
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Nicholson , Parts Dept. Staff

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Jun 18, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know we exceeded your expectations! Thanks so much for choosing Criswell and taking the time to let us know how we are doing.

June 17, 2025

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Marco has always been very helpful and accommodating when I've had my car in for service or repairs. More

by klam1
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Recommend Dealer
Yes
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Jun 18, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our friendly and professional team is here to help with all of your automotive needs, and we're happy to see you were satisfied with your recent experience. We value your business and look forward to seeing you again when your vehicle is due for its next routine maintenance visit!

June 17, 2025

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Everything went well. Sorry to see Amber is no longer there she was a valuable asset. More

by shlnbrg
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Recommend Dealer
Yes
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Jun 18, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for letting us know you had a positive experience at Criswell! We value your business and hope to be of service to you in the future.

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