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Marco Brown
Marco Brown at Criswell Chrysler Dodge Jeep Ram of Woodstock

Marco Brown

Service Advisor mbrown@criswellauto.com

Criswell Chrysler Dodge Jeep Ram of Woodstock

1299 Henry Ford Drive
Woodstock, VA 22664

Contact Me
4.8
31 Reviews

Service Advisor 540-534-0071 Main mbrown@criswellauto.com

4.8

31 Reviews

Write a Review

31 Reviews of Marco Brown

June 17, 2025

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Employee Rating

Very professional, easy to work with, detailed explanation of repairs needed, fairly priced personable, Thank you More

by mcmnatl
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annie Neufeld

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Jun 18, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our goal is to provide an all-around outstanding service event, and it's great to see you were pleased with your visit. Don't hesitate to reach out with any additional concerns or questions about the service your vehicle needs to stay well maintained.

June 17, 2025

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Employee Rating

Very professional! Fast easy transaction. Sales team went above and beyond to make things work out. Parts was able to get me a tonneau cover and Ram rubber floormats a More

by DHarvey00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Nicholson , Parts Dept. Staff

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Jun 18, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know we exceeded your expectations! Thanks so much for choosing Criswell and taking the time to let us know how we are doing.

June 17, 2025

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Employee Rating

Marco has always been very helpful and accommodating when I've had my car in for service or repairs. More

by klam1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our friendly and professional team is here to help with all of your automotive needs, and we're happy to see you were satisfied with your recent experience. We value your business and look forward to seeing you again when your vehicle is due for its next routine maintenance visit!

June 17, 2025

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Everything went well. Sorry to see Amber is no longer there she was a valuable asset. More

by shlnbrg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for letting us know you had a positive experience at Criswell! We value your business and hope to be of service to you in the future.

June 13, 2025

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Great customer service experience. The team always works with me to accommodate my schedule, and delivers my vehicle back in a timely fashion. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to know you can depend on our top notch team to provide an all-around outstanding service event! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

June 12, 2025

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Employee Rating

Accommodating with my schedule, polite, service time was as expected. No problems with Criswell, Woodstock. More

by 47LRDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne

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Jun 12, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you enjoyed a simple and seamless service event while working with our friendly and knowledgeable team. We value your business and hope to see you again when your vehicle is due for its next routine maintenance visit.

June 10, 2025

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Employee Rating

Very friendly customer service team. Answered every question I had about the Jeep. But I was never shown how to operate the radio system More

by tjcross61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne , Brandon

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Jun 10, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Customer satisfaction is important to us, and we want to thank you for bringing this to our attention. We welcome you to give one of our team members a call or stop by with any additional questions about the Jeep radio system.

May 18, 2025

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Very pleasant atmosphere all around. Took my truck in without notice and completed what I needed done very More

by TOPDRIVE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we could really help you out! Thanks so much for posting this positive review.

May 07, 2025

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Employee Rating

Was very pleasant but extremely expensive. And when I got the key back it wasn’t made right. It is very difficult to remove More

by ldknop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate you taking the time to share this feedback and apologize for any inconvenience. We hope you'll keep us in mind for any future automotive needs.

May 03, 2025

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Employee Rating

Van was towed in with little notice. Marco and his staff worked our van in so we do not have to get a hotel for the night. Even let us use a vechicle to get around while they fixed the v More

by 1randals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sparks

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May 05, 2025

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we were able to really help you out! Thank you again for taking the time to share this positive feedback about your recent Criswell experience.

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