Marco Brown
Service Advisor mbrown@criswellauto.com
Criswell Ford of Woodstock
430 Hoover Rd
Woodstock, VA 22664
Service Advisor Criswell Ford of Woodstock 540-534-0220 Main mbrown@criswellauto.com
Read more13 Reviews
Write a Review13 Reviews of Marco Brown
October 29, 2025
I am very impressed by the speed at which I was taken care of. My first contact was a gentleman in sales who showed me where to pull into the service area and he was so friendly. Then I was greeted by an care of. My first contact was a gentleman in sales who showed me where to pull into the service area and he was so friendly. Then I was greeted by another friendly person, this time a lady. She also was friendly. She asked for my information and needs. After getting clarity as to why I was there, she directed me to a waiting area where I was treated to some delicious coffee while my car was being assessed. Very shortly, she returned to inform that a part was needed before they could address the issues so I rescheduled. This was a very positive experience, regardless. Looking forward to my return. More
Other Employees Tagged: Brittany Garrett
September 21, 2025
Great looking facility, super courteous, professional personnel.. Truck appointment was kept and In addition to the recall being accomplished, they also performed an oil change and tire rotation in a tim personnel.. Truck appointment was kept and In addition to the recall being accomplished, they also performed an oil change and tire rotation in a timely manner. More
Other Employees Tagged: Shannon Harne, Jeff Taylor, Mothana Bani-hani, Brittany Garrett , Michael Seal
July 11, 2025
Absolutely amazing service. Truck had issue on trip. Pulled, they fixed it and kept constant updates coming to me. Bill Truck had issue on trip. Pulled, they fixed it and kept constant updates coming to me. Bill More
Other Employees Tagged: Shannon Harne, Brittany Garrett , Michael Seal
June 29, 2025
We are always pleased with the service and convenience there. We have full work schedules all week long, so having Saturday service hours is priceless to us! Thank you for all you do for us! there. We have full work schedules all week long, so having Saturday service hours is priceless to us! Thank you for all you do for us! More
Other Employees Tagged: Brittany Garrett , Michael Seal
June 25, 2025
Simple service with quick turn around and clear communication. No appointment was needed and keys were brought to me promptly. communication. No appointment was needed and keys were brought to me promptly. More
Other Employees Tagged: Shannon Harne, Brittany Garrett , Michael Seal
June 06, 2025
Excellent service and customer service fast and efficient great staff will definitely recommend it great job great staff will definitely recommend it great job More
Other Employees Tagged: Shannon Harne, Brittany Garrett , Michael Seal
February 07, 2025
Easy to schedule service and the staff is great. 😊 Nice to be able to wait in the lobby. 😊 Nice to be able to wait in the lobby. More
Other Employees Tagged: Shannon Harne , Michael Seal
February 03, 2025
Brought my husband's truck in for service and had a great service experience, everyone is super friendly and informative worked with me and kept me updated through the whole process. Would definitely recomme service experience, everyone is super friendly and informative worked with me and kept me updated through the whole process. Would definitely recommend to friends and family to service with Criswell! More
Other Employees Tagged: Shannon Harne , Michael Seal
December 30, 2024
Great fast service ! Went above and beyond! Will be going here for service from here on out!! Went above and beyond! Will be going here for service from here on out!! More
Other Employees Tagged: Shannon Harne , Michael Seal
December 19, 2024
Broke down late afternoon on the highway during a cross country trip. They had my truck repaired and me back on the road the very next morning! Everyone was kind and mindful of my situation. They even foll country trip. They had my truck repaired and me back on the road the very next morning! Everyone was kind and mindful of my situation. They even followed up to make sure I got to my destination. Could not have had a better experience with this dealer and their excellent staff. More

