Marco D.

Service staff are Really good . Specially Marco,he is very Helpful.He always takecare of my service issue Specially Marco,he is very Helpful.He always takecare of my service issue More

by ANUSHPANDEY Verified Customer Verified Customer

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We are pleased overall with the service we received from Seattle Hyundai and would use Seattle Hyundai again. Thank you Marco for your help! Seattle Hyundai and would use Seattle Hyundai again. Thank you Marco for your help! More

by SHANE64 Verified Customer Verified Customer

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Answers my questions and takes time to walk through details. Was honest about true service requirements details. Was honest about true service requirements More

by ZRM Verified Customer Verified Customer

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Ana, service tech, and Kevin, mechanical tech, did a GREAT job as usual! I live on the Eastside, Sammamish, and I only take my vehicles to Seattle Hyundai because of the GREAT service! There’s a reaso GREAT job as usual! I live on the Eastside, Sammamish, and I only take my vehicles to Seattle Hyundai because of the GREAT service! There’s a reason for that..., Will be looking for a new vehicle soon and looking forward to experiencing the sales dept. Take stock in your employees, they’re the ones that bring your customers in and back! More

by MITCHUYENO Verified Customer Verified Customer

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Easy location to drive to on Aurora, except when there's construction on I 5. construction on I 5. More

by pds2000 Verified Customer Verified Customer

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Good service, I like the attention to my needs. Thank you for your dedication and service Thank you for your dedication and service More

by NO24 Verified Customer Verified Customer

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I've given you my feedback a few times and think you're wonderful! Prompt and attentive wonderful! Prompt and attentive More

by Sheryl.mclaren Verified Customer Verified Customer

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Very easy to schedule appt. Anna was very helpful and followed up to make sure we had all we needed. Anna was very helpful and followed up to make sure we had all we needed. More

by esgorton Verified Customer Verified Customer

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We had a great experience! Abdul, our sales guy, helped us zero in on what we wanted in no time and got an amazing deal for us! We love our Ioniq 5!!! Thanks Seattle Hyundai Abdul, our sales guy, helped us zero in on what we wanted in no time and got an amazing deal for us! We love our Ioniq 5!!! Thanks Seattle Hyundai More

by KEETARP.IN.USA Verified Customer Verified Customer

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I have a Hyundai Ioniq used in normal driving conditions, zero problems with the car. In late May I had an appointment at Seattle Hundai. I explained when scheduling online and in person that I only wanted t zero problems with the car. In late May I had an appointment at Seattle Hundai. I explained when scheduling online and in person that I only wanted the required service for 30,000 miles so I would not jeopardize my warranty. The service representative indicated multiple services as required at 30,000, much more than I expected. He said if you go to any Hyundai dealership they will also tell you this is required at 30,000. I discovered part way through the appointment that almost all of it was NOT part of the Hyundai maintenance schedule. I accept some blame for not knowing the service schedule in advance, but when i showed him the schedule from the Hyundai USA page, he asked where that was from and claimed to not understand how the services were not on that list. He framed it as a misunderstanding, and knocked $100-$200 off the price. The head of service was being berated by another customer until they closed, so I had to follow up by email. I sent multiple emails but could not get a response from the head of the service department (nor the owner). For the 30,000 mile service appointment, they drained & replaced brake, transmission, and cooling system fluids. Cabin filter replacement and wheel alignment were actually indicated at 30k. I had recently had an oil change, so that was not included. The charge was over $1,400, more than even they initially indicated. The service agent dropped the price to $1200. Nonetheless, I looked up Kelley Blue Book prices for each service item and for every one, the price exceeds even the highest number in their range for Seattle/Shoreline area. The appointment was no more than 2 hours, and the labor cost alone was $850. While I should have done my research in advance, it is inexcusable to deceive customers, misrepresent services as required, and then not respond to a simple request to provide explanation of why the services were performed and the cost. I have since found out that this dealership is not BBB-accredited (most in the area are accredited), and has very low scores on Yelp. If you need to go here, please go in highly educated about what is required and expecting misleading/deceptive practices, coupled with non-response. Good luck. More

by erinconsumer Verified Customer Verified Customer

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