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190 Reviews of Marco D.
Verified Customer
June 17, 2024
They did not check my battery which failed two days later. Marco was pleasant and helpful and showed me how to install safety bar (to avoid theft). It was hard to schedule service. Even though I lef later. Marco was pleasant and helpful and showed me how to install safety bar (to avoid theft). It was hard to schedule service. Even though I left messages that I needed to schedule service. Neither time did I get a call back. I bought the car at Hyundai because they had their own service department. I hope next time their service answers for scheduling. More
by MARYAJONES
June 16, 2024
Service was ok, recall notices remediated. Unfortunately, they could not replicate a warning message that pops up at certain intervals, reminding me to use an external storage device to update Unfortunately, they could not replicate a warning message that pops up at certain intervals, reminding me to use an external storage device to update navigation maps? They repeatedly tried, but couldn't get the message to pop up. Twenty minutes after I left the dealership, the message popped up again. The service people did not know what it was, which I found strange, since such warnings are common. I assume it's not urgent, because it was not easy to get an appointment, and I won't be doing it again soon. The car's interior was not as clean as I thought it would be. Looked like it wasn't vacuumed. More
by ben_low
Other Employees Tagged: Mohamud Mohamud , Martin R.
June 12, 2024
Parking in the dealership and flow of traffic is challenging. Overall, good service department. My service advisor was Marco Domingo. Informative and friendly person. challenging. Overall, good service department. My service advisor was Marco Domingo. Informative and friendly person. More
by mikenanette
May 25, 2024
I purchased my Santa Fe here 2 years ago. They were great when I bought and Marco in service now takes care of it when I bring it for maintenance Great people They were great when I bought and Marco in service now takes care of it when I bring it for maintenance Great people More
by schones
Other Employees Tagged: Ryan Walen , Jared Voelker, Rachel Walen
May 18, 2024
George had my car checked in very quickly & communicated throughout the experience. Kacy (my car salesman) even came to say "hi". I sincerely appreciate this team and how kind they are. George even went t throughout the experience. Kacy (my car salesman) even came to say "hi". I sincerely appreciate this team and how kind they are. George even went to the other building and brought me back a snack. Super efficient and knowledgeable! More
by Sheryl.mclaren
Other Employees Tagged: Kacy & George are remarkable!
May 18, 2024
Thought all was fine after I brought it in fo regular service and before a lengthy trip. Luckily my spouse checked my fluids and it turned out to be extremely low. I could have been stranded. service and before a lengthy trip. Luckily my spouse checked my fluids and it turned out to be extremely low. I could have been stranded. More
by annieorgan
May 17, 2024
I bought my car here 3, almost 4 years ago and I’ve had issues since month 13. I had a Pwertrain DTC, gave the code to the service agent, and then spent 5, almost 6 hours for an oil change, filter change, issues since month 13. I had a Pwertrain DTC, gave the code to the service agent, and then spent 5, almost 6 hours for an oil change, filter change, and diagnostic for a code I gave. One month later, the same code kicked back on and now I’m having more issues than before. I’m beyond disappointed and will NOT be coming back. More
by JAKERAUBER
Other Employees Tagged: Martin R.
