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Somali92 Reviews of Mohamud Mohamud
October 15, 2026
In June 2026, we purchased a new Hyundai from this dealership. This review covers the finance office conduct and the after-sale experience, not the vehicle itself. During the F&I process, we agreed dealership. This review covers the finance office conduct and the after-sale experience, not the vehicle itself. During the F&I process, we agreed to purchase several add-on products, including a RoadVantage protection plan and prepaid maintenance. Separately, a $799 GPS/anti-theft product flashed by on the screen — the finance manager said "that's part of your package" — and it was swiped away before we could accept it, decline it, or ask any questions about it. It never appeared as its own line item on the purchase order; the charge was folded into the vehicle price itself. We had no realistic opportunity to decline this product. When we were handed the keys to inspect the vehicle on the lot — before any paperwork was signed — the Monroney label was already off the window. We later found it in the glovebox. At delivery, accessories we had not requested were sitting in the trunk, and a GPS unit was plugged into the car's OBD2 port. The salesman who walked us out talked continuously until we left, so there was no realistic opportunity to ask questions about what we had actually purchased. Days later, having reviewed the paperwork at home, we requested cancellation of our add-on products in writing on June 12. What followed was months of phone runaround, written correspondence that went unanswered, and calls to the General Manager that rolled to an unattended voicemail and were never returned. The $9,162 refund for the cancelled products did not arrive until September 1 — nearly three months after our cancellation request and only after we escalated the matter to the state Attorney General's office, Hyundai Customer Care, and ultimately Hyundai Motor Finance, who also questioned the products that were packaged into the deal and stuffed into the price of the car on the invoice as they were not properly disclosed on the contract paperwork that was sent by the dealership to HMF. The $799 GPS charge was never resolved, and our formal demand letter went unanswered. I'd encourage anyone buying here to review the Monroney label and every line of the purchase order — and specifically ask which charges are dealer-installed add-ons versus part of the vehicle price. Go in knowing how this dealership does business and buyer beware. More
by Iehardia
Other Employees Tagged: Jhaziah Soloman , David Granger
June 08, 2026
The sales are straightforward with the price. It's a present experience. The second key for the car was missing when I purchased the Ioniq 5. There was a slight delay in getting the second key. It's a present experience. The second key for the car was missing when I purchased the Ioniq 5. There was a slight delay in getting the second key. Shafi Sammi Mahdi help me get the second key. Thank you. More
by Xiachen
Verified CustomerOther Employees Tagged: Shafi Sammi Mahdi
June 02, 2026
First, the good news. I was pleased that Mahd was able to get me a very good price on the car I wanted in good time, with minimal hassle. None of my of my overall negati I was pleased that Mahd was able to get me a very good price on the car I wanted in good time, with minimal hassle. None of my of my overall negative conclusions have anything to do with him. He was courteous and helpful throughout. Once the deal was struck, however, my experience began to deteriorate. I opted to take Hyundai’s rebate in exchange for financing the car through Hyundai of America. However, I intended to make a large down payment in order to minimize interest costs. The financing rep (can’t remember his name) insisted that I make a ZERO down payment, saying, “Help me out here. We need to make something off this deal, too.” )I wasn’t aware that I needed to help the dealership increase its profit at my expense.) I told him that I didn’t want to incur the interest costs, but in order to get the deal, done, I accepted his offer to take a little off the price. That still didn’t fully compensate me for the interest costs I will bear, but I was tired and just wanted to be done. Next, I was told that the vehicle would be ready for delivery the next day. So I drove in on Saturday (39 miles from my home) only to be told that it needed recall service that wouldn’t be done until the following Monday, necessitating two trips. While I was there, though, we completed the required paperwork, which took all of about 25 minutes, but only after I cooled my heels for nearly an hour and a half waiting for some sort of technical fix on the magic desktop in the finance office. Next, I got a quote for Hyundai’s Extended Warranty Service that completely blew me out of the water. I did some homework over the weekend and found identical coverage from another Hyundai dealer for 40% of your quote. Another nit - texts exchanged with the finance office were unprofessional - “ur” for your; “bizzy” for busy. Maybe I shouldn’t care, but when I’m dropping $45,000 for a once-every-ten-year transaction (at least for me), I’d prefer to be recognized as an adult. When I arrived to pick up the car, Mahd was very helpful in answering questions about systems and operations. My only feedback there is that he could slow down just a bit with a 75-year-old who’s a bit technically challenged. Bottom line for me is that the sales and delivery experiences were perfectly fine, but the financing process left me cold. More
by JPMAX1951
May 22, 2026
Mohamud was very attentive, informative, courteous, and acted with a bias for action. I arrived late in the day, having already decided to purchase an Ioniq 5, and he stayed past closing to ensure I had a acted with a bias for action. I arrived late in the day, having already decided to purchase an Ioniq 5, and he stayed past closing to ensure I had a smooth experience. I also worked with Matt in Finance, who was very knowledgable, and answered all my questions. He also stayed late to make sure I could close out my purchase the very same day. I didn't catch the managers name but he was also attentive and acted quickly to offer me a fair trade in value and approve my offer. More
by Chris
Other Employees Tagged: Matt Trujillo
April 14, 2026
Lester was extremely helpful and professional hence I unreservedly recommend him. You deserve a pat at your back lestorb unreservedly recommend him. You deserve a pat at your back lestorb More
by NZENGE2002
Other Employees Tagged: Mustaf Abdulkadir, Levi Kindred, Terran Coon, Daniel Rodriguez, Lester Nero, Glib Domin, Matt Leavitt, Abdul Kasim, Sheyla N. G.
March 04, 2026
I was very impressed with the teamwork, knowledge and efficiency at Seattle Hyundai. I appreciated the no pressure sales and happy with our purchase. efficiency at Seattle Hyundai. I appreciated the no pressure sales and happy with our purchase. More
by CINCOMEOWS
Other Employees Tagged: Shafi (?) He worked with Mohamed and was great!
March 01, 2026
Your team is very untrustworthy. The salesperson lied multiple times about the vehicle and the finance team tried to convince me to sign paperwork waiving a warranty while claiming t The salesperson lied multiple times about the vehicle and the finance team tried to convince me to sign paperwork waiving a warranty while claiming the warranty would be added when I picked up the car. More
by TRALYNNA05
Other Employees Tagged: Matt Trujillo, Ryan Walen
