Marco Lopez

Came back to MB and after having Audi and was not disappointed in the level of communication, quality of preparedness and commitment to providing the best buying environment especially being out of s disappointed in the level of communication, quality of preparedness and commitment to providing the best buying environment especially being out of state. Thank you to all involved. Marco, the car courier, Nick Williams and Matt McPherson. But especially the point man Marco who made this as smooth and seamless as any car from MB I have ever got. Either in OK or Affalterbach. More

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Marco did an excellent job explaining the car leasing process and the associated costs. He answered all of my questions and addressed my concerns with patience and clarity. When it came time to transitio process and the associated costs. He answered all of my questions and addressed my concerns with patience and clarity. When it came time to transition to co-signing with my mom, Marco was incredibly helpful in guiding us through what that involved. His professionalism and thorough explanations made the entire experience smooth and stress-free More

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The experience was extraordinary- I wish everyday could be as much fun! Thank you Ricky, Matt and Marco! be as much fun! Thank you Ricky, Matt and Marco! More

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I walked in knowing one thing for sure: I loathed Mercedes, but I wanted a car with power, style and something that didn’t break the bank. But beyond that, I was torn—trying to balance affordability Mercedes, but I wanted a car with power, style and something that didn’t break the bank. But beyond that, I was torn—trying to balance affordability with aesthetics, practicality with style. My preferences were broad, my decision-making messy, and I wasn’t sure how to narrow it all down. That’s where Marco came in. He didn’t just sell cars—he listened, patiently and thoughtfully, like a car psychologist. He asked the right questions, never rushed me, and gently guided me through a funnel of clarity. Every time I added a new “maybe” or changed direction, he recalibrated with kindness and precision. He was also incredibly patient with my husband, who joined the process by phone. Even with the added layer of remote communication, Marco stayed calm, clear, and respectful—making sure both of us felt heard and supported. What truly stood out was how kind and pressure-free the entire experience was. He created space for me to explore, reflect, and ultimately choose a car that felt like *me*. No pushy tactics, no rushed decisions—just genuine care and expertise. By the end, I wasn’t just driving away in a car—I was driving away in MY car. The one that fits my lifestyle, my taste, and my values. If you’re navigating a sea of options and want someone who can help you find your way with grace and skill, this is the person you want by your side. His knowledge level is beyond expectations and he takes his time. I was never a fan of Mercedes—but I am now. And most likely, I will be for life. The customer service was that seamless, I will most likely only work with Marco moving forward and I would highly recommend him to any family, friends or colleagues. More

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Marco is knowledgeable, accommodating. and always eager to help when future questions or needs arise. and always eager to help when future questions or needs arise. More

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My wife and I had the pleasure to meet and work with Marco Lopez at MB Grapevine. Marco was patient and very knowledgeable as my wife looked at various models before settling on a GLE450e. Marco represe Marco Lopez at MB Grapevine. Marco was patient and very knowledgeable as my wife looked at various models before settling on a GLE450e. Marco represented MB and MB Grapevine professionally and at a casual, comfortable pace. I trust that my wife’s new car will prove to be a solid and lasting choice. Post purchase, Marco has followed up and thus answered every question that we had. Thank you Marco! More

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I'm a repeat customer of MB Grapevine. Purchased my second vehicle in just under 2 years from Marco. And outstanding experience from start to finish as always. Marco is hands down the best Purchased my second vehicle in just under 2 years from Marco. And outstanding experience from start to finish as always. Marco is hands down the best salesperson I've ever interacted with. He makes the whole process easy, laid back and very informative. His customer service along with the entire crew at this location is second to none. He lays out several different options and methods to get you into the perfect vehicle that fits your needs. All in a very professional, super friendly and no pressure manner. Marco went above and beyond in helping me pull off surprising my wife with her new GLC 350e. He has earned lifetime customers from my wife and I. Always a pleasure and will return once again down the line. More

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Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. From start to finish, I felt valued as a customer, and the dealership exceeded every expectation. I highly recommend Marco and this dealership to anyone looking for outstanding service and a seamless car buying process. More

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We had a great experience. Mercedes of Grapevine made the process easier than we have experienced elsewhere. I recommend you reach out with a call or their online chat to start Mercedes of Grapevine made the process easier than we have experienced elsewhere. I recommend you reach out with a call or their online chat to start a conversation. Very helpful and personable. More

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Real nice guy he help us a lot with everything we needed 100% recommended he explained pretty good all the options. The car has the future and everything. 100% recommended he explained pretty good all the options. The car has the future and everything. More

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