Marco Pena

I purchased a 2019 Nissan Pathfinder on May 29, 2026, with approximately 39,700 miles. The sales representatives were highly professional and accommodating. A minor issue was discovered shortly after, an with approximately 39,700 miles. The sales representatives were highly professional and accommodating. A minor issue was discovered shortly after, and I returned to the dealership hoping to get it resolved.I was attended to by Shawn Kennedy, the General Sales Manager. He listened to my concerns and—displaying excellent professionalism—ensured the repairs were completely covered at no cost, given how recently I had bought the car.The service department addressed the problem immediately. Even better, while my vehicle was being worked on, Shawn personally coordinated with the rental department to provide me with a loaner car to drive.I am incredibly pleased with the entire sales and service team at Baker Nissan. They delivered exceptional customer service from start to finish. I will absolutely recommend this dealership for both vehicle purchases and auto maintenance! More

by JORGEDL38 Verified Customer Verified Customer

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Customer service is always great and the professionalism, speed of service and keeping me abreast on what i need to have done is awesome speed of service and keeping me abreast on what i need to have done is awesome More

by SIMMIECOLSON Verified Customer Verified Customer

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Am not happy cause they did not put my cap back on my tire so I will be going back up there tire so I will be going back up there More

by carolynt.atejackson936 Verified Customer Verified Customer

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Amazing to work with would recommend him to anyone super polite friendly and knowledgeable person polite friendly and knowledgeable person More

by ASHLEYCIFUENTES1999 Verified Customer Verified Customer

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It was easy to make the appointment. Marco Pena greeted me as I drove up. He was courteous and kept me up to date. Marco Pena greeted me as I drove up. He was courteous and kept me up to date. More

by sourlakemike Verified Customer Verified Customer

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Im haviing problems with the nissan connect and wireless. and it seems no one wants to help.ive sent emails to Dianna and hope. I want a vehicle that all functions work,thats all im asking for. Nissan w and it seems no one wants to help.ive sent emails to Dianna and hope. I want a vehicle that all functions work,thats all im asking for. Nissan wont ever be my first chose of buy a car ever again!! More

by dm3.138 Verified Customer Verified Customer

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Fast service and good communication. Maintenance was completed as needed and any upcoming needed service needs were communicated. Baker Nissan’s texting service for communication is nice Maintenance was completed as needed and any upcoming needed service needs were communicated. Baker Nissan’s texting service for communication is nice. More

by Tider Verified Customer Verified Customer

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took my car to the service department at for an oil change, and overall I had a really positive experience. The Representative was friendly and professional. change, and overall I had a really positive experience. The Representative was friendly and professional. More

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They took great care of me and my Murano. Explained everything and answered all my questions! Explained everything and answered all my questions! More

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I love Baker Nissan . I will forever continue to use their services . They always take care of my car in a timely manner. I will forever continue to use their services . They always take care of my car in a timely manner. More

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