It’s okay overall.
Wouldn’t say it’s the best experience or customer service.
Wouldn’t say it’s the best experience or customer service.
More
by an.dy.ph.d
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2026 -
Baker Nissan responded
Thank you for your feedback. We apologize for any less-than-satisfactory customer service experience you may have had. Our team is constantly working to improve and we hope to provide a better experience for you in the future.
I arrived at my appointment time and was met within a
minute by my service advisor Marco). He did an excellent job at checking me and out when the maintenance on my vehicle was finished. Thank you Marco!
minute by my service advisor Marco). He did an excellent job at checking me and out when the maintenance on my vehicle was finished. Thank you Marco!
More
by frank.flores@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Baker Nissan responded
Thank you for your kind words! We are happy to hear that Marco provided excellent service during your appointment. We strive to make every visit efficient and stress-free. We appreciate your business and look forward to seeing you again in the future.
I lease my vehicle through Baker Nissan, so to use the
free oil changes, I’m required to use their service center. I made an appointment a week in advance, and arrived about 15 minutes early. My wait was
free oil changes, I’m required to use their service center. I made an appointment a week in advance, and arrived about 15 minutes early. My wait was still over an hour. What is the purpose of an appointment? The service staff was kind, and I appreciated the coffee machine and bottled water, so that’s why I gave 3 stars and not less.
More
by l.w.ck86
Verified Customer
Verified Customer
Sep 06, 2026 -
Baker Nissan responded
Thank you for your feedback. We apologize for the longer than expected wait time during your recent service appointment. Our goal is to provide efficient and timely service for all our customers, and we will work to improve in this area. We are glad to hear our service staff was kind and that you enjoyed the amenities. We appreciate your business and look forward to serving you in the future.
five time baker nissan customer, just got an oil change
during this visit, all is well
during this visit, all is well
More
by Ricko
Verified Customer
Verified Customer
Aug 30, 2026 -
Baker Nissan responded
Thank you very much, here at Baker Nissan North we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us Thank you again for your business
I didn’t appreciate how they pulled my car tracker out
and had it hanging on the floor but overall the experience was great
and had it hanging on the floor but overall the experience was great
More
by LESHELADAMS2011
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Baker Nissan responded
We apologize for the inconvenience with the car tracker, but we're glad to hear overall you had a great experience with us. We appreciate your feedback and will make sure to address this issue in the future. Thank you for choosing our business!
Very fast and efficient service!
The staff was super friendly and helpful. Thank you Baker Nissan
The staff was super friendly and helpful. Thank you Baker Nissan
More
by alexisblue95
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Baker Nissan responded
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Baker Nissan. Our staff takes pride in providing fast and efficient service with a friendly and helpful attitude. We appreciate your business and look forward to seeing you again.
The dealership is very professional and has helpful
staff members. Marco was extremely helpful and professional.
staff members. Marco was extremely helpful and professional.
More
by Nay tate 1555
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Baker Nissan responded
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a positive experience at our dealership, and we will be sure to pass along your kind words to Marco. We take pride in our professionalism and helpful staff, and we hope to see you again in the future! Thank you for choosing our dealership.
I would recommend Marco for your next visit!
I had a great thorough service a couple days ago!
I had a great thorough service a couple days ago!
More
by MEAGANTURNER97
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2026 -
Baker Nissan responded
"Thank you for the kind review! We're so happy to hear you had a great experience with us. We look forward to welcoming you back for more thorough services in the future! #CustomerSatisfaction #HappyCustomers"
Very professional service.
Easy to communicate with the service department
The video of my car checkpoints was very helpful
Easy to communicate with the service department
The video of my car checkpoints was very helpful
More
by CHERYLBRAD22
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2026 -
Baker Nissan responded
Thank you so much for your positive review! We pride ourselves on providing professional service and clear communication with our customers. Glad the video checkpoints were helpful! #customerfirst #satisfiedclient
Easy to schedule appointment.
Good early appointment times. Good communication and Marco Pena is a great service rep.
Good early appointment times. Good communication and Marco Pena is a great service rep.
More
by chiorio66
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Baker Nissan responded
Thank you for the positive review! We're happy to hear that you had a seamless experience scheduling an appointment and that Marco provided excellent service. We pride ourselves on providing convenient and efficient solutions for our customers.
Dealer Reviews
Cars for Sale
Dealer Log In
English
