

110 Reviews
Write a ReviewDealership Experience
5 yrs, 5 mos
Industry Experience
15 yrs, 5 mos
Languages Spoken
English
Spanish
110 Reviews of Marco Villatoro
October 11, 2025
The mechanic who worked on my vehicle, Scott, was very professional and friendly. He helped me figure out what my car needed and was able to get it fixed quickly. professional and friendly. He helped me figure out what my car needed and was able to get it fixed quickly. More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Bill Woollard
October 10, 2025
I was told that they needed 24 to 48 hours to look into my car. They kept it longer never updated me unless I reached out. When I picked up the car, they hadn’t even looked at it. It had the same mileage I my car. They kept it longer never updated me unless I reached out. When I picked up the car, they hadn’t even looked at it. It had the same mileage I left it with and they wanted to keep it longer as if I had the resources to have a backup card. More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard
October 09, 2025
The communication with the service writer was horrible until I called the service director. I tried to speak with the Service Manager but after 3 phones with no call back I gave up and called the Director until I called the service director. I tried to speak with the Service Manager but after 3 phones with no call back I gave up and called the Director. I have an extended warranty on the vehicle and the service writer made no attempt to contact them. Also I had an appointment and they advise they will contact within 48 hours. I heard nothing for 4 days. Also before arriving I requested a price on tires and was told by Carlos I could get that when I came in I bought new tires before dropping vehicle off. More
Other Employees Tagged: Carlos Gonzalez, Jason Villatoro
October 02, 2025
Fast and efficient service, very friendly staff. Bought my car there as well. Sales team is fantastic. Bought my car there as well. Sales team is fantastic. More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Moises Villegas, Jason Villatoro, Vonce Isom, Mike Jones, Abraar Ahmed, Scott Czarnik, Mo Muhsen
October 02, 2025
Very customer oriented, I felt comfortable and welcomed. Advisor bought me lunch while I waited for my service. Waiting area comfortable with free coffee and service exceeded expectations Advisor bought me lunch while I waited for my service. Waiting area comfortable with free coffee and service exceeded expectations More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard, Mike Jones , Dawn Binkoski
September 26, 2025
Was fantastic for 15 years since I’ve owned my 2010 not so much now! Seems like 80% turnover in the service advisors! Communication this last visit was almost nonexistent, I had to initiate every phone ca so much now! Seems like 80% turnover in the service advisors! Communication this last visit was almost nonexistent, I had to initiate every phone call More
Other Employees Tagged: Carlos Gonzalez, Emily Armstrong, Jason Villatoro, Bill Woollard
September 15, 2025
great service as always. great communication and always great advise on what is needed and when the service will be done great communication and always great advise on what is needed and when the service will be done More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard
September 05, 2025
The dealership has always been the best place for me. Always have been helpful and always worked with me. Thank you for being there for me. Always have been helpful and always worked with me. Thank you for being there for me. More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard, Mike Jones, Scott Czarnik
September 04, 2025
Easy appointment making. They were quick to repair. Truck was clean when picked up. Friendly. They were quick to repair. Truck was clean when picked up. Friendly. More
Other Employees Tagged: Carlos Gonzalez, Moises Villegas, Bill Woollard
September 03, 2025
Professional yet personalized care. Very Kind and informative during the process. We are so happy with this dealership and their staff makes it even more perfect. Very Kind and informative during the process. We are so happy with this dealership and their staff makes it even more perfect. More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard





