Marco Villatoro
Marco Villatoro at Zeigler Chrysler Dodge Jeep RAM

Marco Villatoro

Service Manager

Zeigler Chrysler Dodge Jeep RAM

208 W Golf Rd
Schaumburg, IL 60195

4.6
110 Reviews
4.6

110 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

110 Reviews of Marco Villatoro

October 11, 2025

Dealership Rating
Employee Rating

The mechanic who worked on my vehicle, Scott, was very professional and friendly. He helped me figure out what my car needed and was able to get it fixed quickly. More

by KATIE-ANNA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 11, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear about your positive experience with our team. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM. Safe travels on the road ahead!

October 10, 2025

Dealership Rating
Employee Rating

I was told that they needed 24 to 48 hours to look into my car. They kept it longer never updated me unless I reached out. When I picked up the car, they hadn’t even looked at it. It had the same mileage I More

by THECASTLES21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 13, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the wait time and communication you encountered for the inspection of your vehicle. I kindly request that you contact me directly at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

October 09, 2025

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Employee Rating

The communication with the service writer was horrible until I called the service director. I tried to speak with the Service Manager but after 3 phones with no call back I gave up and called the Director More

by Tom T
Service Price Transparency
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Recommend Dealer
No

October 02, 2025

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Fast and efficient service, very friendly staff. Bought my car there as well. Sales team is fantastic. More

by VILLATORO_MARCO
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your review. We're glad to hear about your positive experience with our team at Zeigler Chrysler Dodge Jeep RAM. Enjoy your new car, and have a great day!

October 02, 2025

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Employee Rating

Very customer oriented, I felt comfortable and welcomed. Advisor bought me lunch while I waited for my service. Waiting area comfortable with free coffee and service exceeded expectations More

by none25
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Recommend Dealer
Yes

September 26, 2025

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Was fantastic for 15 years since I’ve owned my 2010 not so much now! Seems like 80% turnover in the service advisors! Communication this last visit was almost nonexistent, I had to initiate every phone ca More

by Krackerjackboy
Service Price Transparency
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Service Communication
Recommend Dealer
No
Sep 29, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you about the level of communication you have received from our Service Team. At your earliest convenience, please reach out to me directly so we may discuss this. I look forward to hearing from you. Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

September 15, 2025

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Employee Rating

great service as always. great communication and always great advise on what is needed and when the service will be done More

by MNIEMIEC78
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 15, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad you appreciated our team's communication and advice. Thank you for your continued trust in Zeigler Chrysler Dodge Jeep RAM.

September 05, 2025

Dealership Rating
Employee Rating

The dealership has always been the best place for me. Always have been helpful and always worked with me. Thank you for being there for me. More

by MMERRILLMARE112822
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your kind words and trust in Zeigler Chrysler Dodge Jeep RAM. It’s rewarding to know we've been helpful throughout your experience with us.

September 04, 2025

Dealership Rating
Employee Rating

Easy appointment making. They were quick to repair. Truck was clean when picked up. Friendly. More

by john_aragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're appreciative of your positive feedback. It's great to hear you found our appointment scheduling easy and the service quick at Zeigler Chrysler Dodge Jeep RAM. Take care!

September 03, 2025

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Employee Rating

Professional yet personalized care. Very Kind and informative during the process. We are so happy with this dealership and their staff makes it even more perfect. More

by SLOWINSKICHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our team at Zeigler Chrysler Dodge Jeep RAM. Wishing you the best and safe travels ahead.

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