Marco Villatoro | Page 4

The communication with the service writer was horrible until I called the service director. I tried to speak with the Service Manager but after 3 phones with no call back I gave up and called the Director until I called the service director. I tried to speak with the Service Manager but after 3 phones with no call back I gave up and called the Director. I have an extended warranty on the vehicle and the service writer made no attempt to contact them. Also I had an appointment and they advise they will contact within 48 hours. I heard nothing for 4 days. Also before arriving I requested a price on tires and was told by Carlos I could get that when I came in I bought new tires before dropping vehicle off. More

by Tom T Verified Customer Verified Customer

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Very customer oriented, I felt comfortable and welcomed. Advisor bought me lunch while I waited for my service. Waiting area comfortable with free coffee and service exceeded expectations Advisor bought me lunch while I waited for my service. Waiting area comfortable with free coffee and service exceeded expectations More

by none25 Verified Customer Verified Customer

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Fast and efficient service, very friendly staff. Bought my car there as well. Sales team is fantastic. Bought my car there as well. Sales team is fantastic. More

by VILLATORO_MARCO Verified Customer Verified Customer

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Was fantastic for 15 years since I’ve owned my 2010 not so much now! Seems like 80% turnover in the service advisors! Communication this last visit was almost nonexistent, I had to initiate every phone ca so much now! Seems like 80% turnover in the service advisors! Communication this last visit was almost nonexistent, I had to initiate every phone call More

by Krackerjackboy Verified Customer Verified Customer

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great service as always. great communication and always great advise on what is needed and when the service will be done great communication and always great advise on what is needed and when the service will be done More

by MNIEMIEC78 Verified Customer Verified Customer

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The dealership has always been the best place for me. Always have been helpful and always worked with me. Thank you for being there for me. Always have been helpful and always worked with me. Thank you for being there for me. More

by MMERRILLMARE112822 Verified Customer Verified Customer

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Easy appointment making. They were quick to repair. Truck was clean when picked up. Friendly. They were quick to repair. Truck was clean when picked up. Friendly. More

by john_aragon Verified Customer Verified Customer

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Professional yet personalized care. Very Kind and informative during the process. We are so happy with this dealership and their staff makes it even more perfect. Very Kind and informative during the process. We are so happy with this dealership and their staff makes it even more perfect. More

by SLOWINSKICHRIS Verified Customer Verified Customer

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Knowledgeable, exceptional and made my whole transaction easy and comfortable. From sales, management and the service reps that I was introduced to, amazing. Thank you team! easy and comfortable. From sales, management and the service reps that I was introduced to, amazing. Thank you team! More

by Mohsenpropertiesinc Verified Customer Verified Customer

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Carlos always takes care of my jeep and when I have issues. Highly recommended dealer issues. Highly recommended dealer More

by OmniTrio7 Verified Customer Verified Customer

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