Marcos De La Rosa

Marcos was great! Super helpful and got me exactly the vehicle I was looking for! Super helpful and got me exactly the vehicle I was looking for! More

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I am most definitely coming back to purchase another vehicle, great customer service. Prompt, realistic and fair. Encourage you to shop at this dealer. Best selection of inventory as well. Reasonabl vehicle, great customer service. Prompt, realistic and fair. Encourage you to shop at this dealer. Best selection of inventory as well. Reasonable prices compared to others in area. More

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Marcos is the guy to see! Helpful, very knowledgeable and part of a great team! Helpful, very knowledgeable and part of a great team! More

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As this is my second time purchasing from this dealership I have come to expect a high level of professionalism and customer service. The staff and more specially sales advisor (Marcos De La Rosa) was easy a I have come to expect a high level of professionalism and customer service. The staff and more specially sales advisor (Marcos De La Rosa) was easy and accommodating to my request and needs. More

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Super clean dealership. We were happy to have had Marcos assist us in purchasing our vehicle he is great. We were happy to have had Marcos assist us in purchasing our vehicle he is great. More

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An all around good experience, Had the vehicle i wanted in stock with others to choose from. Every employee greeted me and offered assistance. The facility was well maintained and very clean. I would defin in stock with others to choose from. Every employee greeted me and offered assistance. The facility was well maintained and very clean. I would definitely recommend this dealer and have sense my purchase. More

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Although I never interacted with him in person, I liked that Marcos was responsive over the phone and got me set up with an appointment with Daniel with less than 24 hour notice and that Daniel was present that Marcos was responsive over the phone and got me set up with an appointment with Daniel with less than 24 hour notice and that Daniel was present at the correct time to meet me. Daniel was polite and willing to answer the questions he knew the answers for. If he didn't, he was upfront about it and tried to find the answers. The test drive route he had memorized included downtown (35mph) and highway (65mph) speeds which I thought was helpful to get an idea of how the vehicle handled. I think the pricing was fair and I like that the finance department beat the financing offer I brought along from my bank but I dislike how the Mopar EVTS (A $1995.00 option) was already installed even though it wasn't shown on the window sticker so I couldn't see it online before I visited the dealership (It was not on the physical window sticker either). Mark was patient and clear while explaining paperwork and additional options and I appreciate that he didn't mind me taking the time to read documents in full and think about them. The main thing I disliked about the additional options was my inability to research them ahead of time because I couldn't find them on the dealer website. Overall I'm happy with the purchase and I think the pricing was fair. More

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Excellent experience, the best customer service in Alaska. We searched all over from Anchorage to the valley to Fairbanks. I had not driven Manual in a very long time. That didn’t phase Marcos at Alaska. We searched all over from Anchorage to the valley to Fairbanks. I had not driven Manual in a very long time. That didn’t phase Marcos at all. He was excited to give me a refresher lesson while I test drove the 2015 Jeep Wrangler. That experience alone is the reason we stayed to try and make a deal. He continued to work hard to earn our business and ultimately we were able to get it done. I have never in my car buying life had such a awesome experience. Usually it’s miserable and frustrating but Marcos did everything he could to make it relaxing and enjoyable. We were also impressed with how appreciative Patrick was of our business. As we were leaving the dealership he ran out to shake my hand and say thank you and called the next day to ask how everything was going and to say thank you again. Just an outright perfect experience. More

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This dealership was very helpful and friendly. I can tell that they really prioritize their customers interest. They worked with me to get me the best deal on the vehicle that I purchased, as wel I can tell that they really prioritize their customers interest. They worked with me to get me the best deal on the vehicle that I purchased, as well as the most money for my trade-in. I would highly recommend them to others. The staff was very friendly and patient too More

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I'm a grouch, and the dealership was patient and thorough. They worked extremely hard to meet my needs. See Marcos De La Rosa for your vehicle needs. thorough. They worked extremely hard to meet my needs. See Marcos De La Rosa for your vehicle needs. More

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