Marcus Curry

Very disappointed that they didn't alignment but did not properly align the steering wheel. Obviously I didn't know until I got on the highway coming home and since I live in Palmer lake it's tough to get b properly align the steering wheel. Obviously I didn't know until I got on the highway coming home and since I live in Palmer lake it's tough to get back in to do it. I did send a text to Marco and he said bring it back and we'll fix it but it's going to be very inconvenient for me. More

by PARS2815 Verified Customer Verified Customer

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Service dept seems a bit overwhelmed and prone to mistakes. Previous appointment mechanic reported I needed rear brakes replaced. However, i had just had them replaced. This time the mechanic corr mistakes. Previous appointment mechanic reported I needed rear brakes replaced. However, i had just had them replaced. This time the mechanic correctly reported that the front brakes needed replacement but also reported the rear pads were at 4mm and should be considered for replacement. Sorry -- the rear pads only have 10k miles and are at 7mm. I discussed these "mistakes" with Marcus and how I am a bit suspect on any diagnosis or recommended repair work. Marcus seemed a bit annoyed that I would be questioning any of this. More

by beckerdon Verified Customer Verified Customer

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I have been working with Brien and he helps me understand the issues with my Prius. Corwin Toyota is my go to service department. Thank you Brien the issues with my Prius. Corwin Toyota is my go to service department. Thank you Brien More

by GFAMFOR4 Verified Customer Verified Customer

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This was the worst service experience I've had at a dealer. I brought in my car for recall service on the battery holder, and waited in my car for 40 minutes to be checked in. Later I got a call that dealer. I brought in my car for recall service on the battery holder, and waited in my car for 40 minutes to be checked in. Later I got a call that, oh by the way, since we replaced the battery holder, you need a new battery that fits the new holder, something that would have been good to know in advance. So my free recall service was now $200. Then when I picked up the car, there is no line at one service desk to get your keys and paperwork, instead there is a mob of people hoping someone will help them, and I was told that I'd have to wait longer. Really a mess, and I have no intention of ever setting foot in this dealership again. It's a shame that Toyota builds good cars but has terrible dealers. More

by ctg0465 Verified Customer Verified Customer

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Corwin Toyota is trustworthy I moved to Aurora and drive to the Springs to Corwin! to the Springs to Corwin! More

by LISADURAN303 Verified Customer Verified Customer

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11/10 11/10 I would definitely go back to get my car fixed again if needed. Great communication from Marcus while it was getting worked on. xoxo fixed again if needed. Great communication from Marcus while it was getting worked on. xoxo More

by faith.brieden Verified Customer Verified Customer

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Gets old with all the upscaling of things that need to done. Also tried to tell me it was going to cost me a other 90 dollars to change oil as have to remove skid plate. For 10 yrs, never mentioned or tri done. Also tried to tell me it was going to cost me a other 90 dollars to change oil as have to remove skid plate. For 10 yrs, never mentioned or tried to charge for that. Marcus took that off bill otherwise would be going somewhere else to get oil change More

by I8MADATYA Verified Customer Verified Customer

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Very satisfied. I bought my car in for a difficult to find intermittent noise and the team took it for multiple test drives, some with me. They tried a few things an I bought my car in for a difficult to find intermittent noise and the team took it for multiple test drives, some with me. They tried a few things and ultimately fixed it. More

by REITERGM Verified Customer Verified Customer

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Very professional and kind. I would recommend it. I definitely coming back again. Five stars! I would recommend it. I definitely coming back again. Five stars! More

by ANGGIEBARCELO Verified Customer Verified Customer

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Service was prompt and I was kept well informed. Please experience. Very small issue - did not reset service date. Please experience. Very small issue - did not reset service date. More

by AROSADO719 Verified Customer Verified Customer

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