Marcus Dominguez | Page 10

Great customer service. Very responsive and helpful team. Thank you for a great customer experience. Very responsive and helpful team. Thank you for a great customer experience. More

by ANGEL57 Verified Customer Verified Customer

Print

Extremely courteous and accomodative. Un-announced visit due to tire pressure warning and it was resolved immediately. Un-announced visit due to tire pressure warning and it was resolved immediately. More

by RSTEVO1 Verified Customer Verified Customer

Print

Unprofessional Conduct, Rudeness,Disrespect:,Lost Trust,,,For a dealership, professionalism is crucial for building long-term customer relationships. A courteous and respectful approach ensures custo Trust,,,For a dealership, professionalism is crucial for building long-term customer relationships. A courteous and respectful approach ensures customers feel valued, fosters loyalty, and enhances the dealership's reputation. Dealerships should prioritize: Customer Service- Training employees with the skills to handle diverse customer interactions respectfully. Transparency,(which you don't have)Communicate clearly and honestly to build trust. More

by DANNY1350 Verified Customer Verified Customer

Print

Marcus was pleasing and helpful from the moment I entered the service department. He greeted me with respect and kindness. Checked me in and directed me to waiting area since I was waiting for my entered the service department. He greeted me with respect and kindness. Checked me in and directed me to waiting area since I was waiting for my vehicle. More

by GTANNER012 Verified Customer Verified Customer

Print

Was sold a pre-owned and what I thought was a per-certified vehicle only to find out it needs around $7000.00 worth of repairs. per-certified vehicle only to find out it needs around $7000.00 worth of repairs. More

by Doronee Verified Customer Verified Customer

Print

Very professional and friendly. Let me know the issues and the necessary fixes needed. Thank you! Let me know the issues and the necessary fixes needed. Thank you! More

by TONY.TROPEA Verified Customer Verified Customer

Print

Great Service. Nothing more to say. Don't make me fill this out more or I won't answer. Nothing more to say. Don't make me fill this out more or I won't answer. More

by nate.davis1 Verified Customer Verified Customer

Print

Marcus was awesome! !! So appreciate they were able to get me in sooner than my originally scheduled appointment. !! So appreciate they were able to get me in sooner than my originally scheduled appointment. More

by Norman Roberts Verified Customer Verified Customer

Print

So nice staffs ! Enjoy to work with them! Hope to see them again for nxt service. Enjoy to work with them! Hope to see them again for nxt service. More

by JAMESYUNCHOE Verified Customer Verified Customer

Print

My new Advisor Marcus is outstanding by my observation and standards. It is great to finally have someone that is knowledgeable and superior customer service qualities. Out of the ten years I have been a and standards. It is great to finally have someone that is knowledgeable and superior customer service qualities. Out of the ten years I have been a customer with this vehicle he is certainly the best EVER i have been assigned to at West Columbia. Thanks for assigning him to my account and I prefer not to have anyone else. Marcus is my preferred Advisor and he is the main reason you receive 5 stars with this visit. More

Print