Tom Matthews
Senior Service Advisor
Jaguar Land Rover West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
12 yrs, 4 mos
Industry Experience
32 yrs, 3 mos
Specialties & Trainings
Land Rover Certified
Jaguar Certified
100 Reviews
Write a Review100 Reviews of Tom Matthews
May 31, 2026
Marcus' service is impeccable. He listens attentively and provides you great advice. We enjoyed our experience this last visit. He listens attentively and provides you great advice. We enjoyed our experience this last visit. More
Other Employees Tagged: Marcus Dominguez, Tony Derrenberger
May 28, 2026
The dealership is nice and the staff was helpful. Marcus made sure I received a phonecall back regarding the trade in value for my vehicle. Marcus made sure I received a phonecall back regarding the trade in value for my vehicle. More
Other Employees Tagged: Marcus Dominguez
May 24, 2026
This was the car’s first service. So there were no big expectations. Let’s see how things go at the 10k service. So there were no big expectations. Let’s see how things go at the 10k service. More
Other Employees Tagged: Tony Derrenberger
April 25, 2026
Very good customer service. All my needs were fulfilled. I noticed the difference after the service. Five stars dealership. All my needs were fulfilled. I noticed the difference after the service. Five stars dealership. More
Other Employees Tagged: Marcus Dominguez
April 10, 2026
Terrific service every time. Tom always provides World Class Customer Service and I’m thankful to be able to work with him and the entire service team. Tom always provides World Class Customer Service and I’m thankful to be able to work with him and the entire service team. More

