Tom Matthews

Excellent experience working with James and the team at West Columbia jaguar Land Rover to repair our Range Rover West Columbia jaguar Land Rover to repair our Range Rover More

by George@abcservicesgroup.net Verified Customer Verified Customer

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I always love the service at the West Columbia Landover. Tom Matthew'sprovides exceptional customer service. Tom Matthew'sprovides exceptional customer service. More

by johnsimbi Verified Customer Verified Customer

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Tom and his staff were so thorough and professional! He made our visit to the dealership pleasurable. He made our visit to the dealership pleasurable. More

by JERI.MALDO Verified Customer Verified Customer

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I took my F Pace in for the 60,000-mile service. When the service was completed, there was an issue with the key fob working correctly. The service department replaced the battery in the fob, but When the service was completed, there was an issue with the key fob working correctly. The service department replaced the battery in the fob, but it has not fixed the issue. Furthermore, I went on vacation a few days later and when I returned the car would not start and the needed to be jumped. I had the car's battery replaced but the issue with the fob continues. Sometimes it works and other times it doesn't. I did leave a message for the service department last Sunday requesting a call on the following Tuesday, but I've heard nothing. Very disappointed. More

by MARC56 Verified Customer Verified Customer

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Great Service and Great Service Writer , Tom. Always accomodating to my car needs. 5 stars! Always accomodating to my car needs. 5 stars! More

by mpearlwoman Verified Customer Verified Customer

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Matthew and his team excel in service delivery and customer care. I received exceptional support marked by professionalism and kindness. A special shout-out to Nick, the technician, for resolving my c customer care. I received exceptional support marked by professionalism and kindness. A special shout-out to Nick, the technician, for resolving my car's roof issue—his work was truly excellent! Thank you Matthew and Nick. I am most grateful to both of you. More

by Marthe Verified Customer Verified Customer

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Highly recommend this location. The team here is always great and provide great recommendations for services in the area if you have custom modifications. The team here is always great and provide great recommendations for services in the area if you have custom modifications. More

by JUSRO Verified Customer Verified Customer

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Tom is an absolute pleasure to work with. He is very knowledgeable and keeps me updated about the service being done to my vehicle. Tom is very personable. I truly enjoy dealing with him. He He is very knowledgeable and keeps me updated about the service being done to my vehicle. Tom is very personable. I truly enjoy dealing with him. He is an asset to this dealership!! More

by HILARIYOUNG Verified Customer Verified Customer

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The service appointment was easy to schedule. The service writer prompt and courteous. Our Rover was ready as promised. The service writer prompt and courteous. Our Rover was ready as promised. More

by PWHIT0810 Verified Customer Verified Customer

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Excellent work by Tom and his team, as always! I’ll continue to bring my vehicle here. I’ll continue to bring my vehicle here. More

by EVAN11CALVERT Verified Customer Verified Customer

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