Marcus Gorges | Page 28

They were very easy to deal with very prompt in their service and explained everything in an understandable language Kudos to my sales person Haley she was extremely helpful service and explained everything in an understandable language Kudos to my sales person Haley she was extremely helpful More

by TAYSMAN Verified Customer Verified Customer

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Great Customer Service! Charles was one of the most knowledgeable car salesman we've ever worked with! He made the transaction smooth and easy and answered all of our questio Charles was one of the most knowledgeable car salesman we've ever worked with! He made the transaction smooth and easy and answered all of our questions. We would highly recommend working with Gorges Volvo! More

by MELISSA.MATHES0 Verified Customer Verified Customer

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Great customer service The team at Gorges Volvo was service oriented. They answered any and all questions, and provided us with a great overall experience. We purchased a The team at Gorges Volvo was service oriented. They answered any and all questions, and provided us with a great overall experience. We purchased a new vehicle and were in a bit of a time crunch. The team got us through the process quickly and efficiently, and we appreciated their efforts. More

by RYANBAILEY923 Verified Customer Verified Customer

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Ram purchase I dread car buying, but Charles and Marcus were fantastic to deal with and made it a smooth and easy process. I would recommend Gorges I dread car buying, but Charles and Marcus were fantastic to deal with and made it a smooth and easy process. I would recommend Gorges More

by CHESH1520 Verified Customer Verified Customer

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Great experience! Our sales person Aaron was responsive, helpful and knowledgeable. We were in and out in a short period and the whole process went smooth. We appreciat Our sales person Aaron was responsive, helpful and knowledgeable. We were in and out in a short period and the whole process went smooth. We appreciate the efficiency and speed to get the job done. Thank you! More

by SMARTIN68135 Verified Customer Verified Customer

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First Time Buyer - Easiest Experience Ever After helping numerous of friends and colleagues in finding their next vehicle over the past few years, I found myself on the opposite end of things n After helping numerous of friends and colleagues in finding their next vehicle over the past few years, I found myself on the opposite end of things needing to find a new vehicle, and as soon as possible. After determining which model I was to purchase, I ended up at Gorges Volvo. I've never once considered getting a car from Gorges, let alone knew of the dealership in the first place. Haley was the first to meet us after walking inside on a cold November afternoon. She was extremely knowledgeable of the car I test drove, which is a huge statement to her salesmanship. I've been to numerous of other dealerships with salesmen who barely know a lick of information about any of their used vehicles that's outside their dealership's affiliations. There was a small issue with the car, primarily due to an external nose caused by a rear-facing sticker on the windshield, and Haley took it upon herself to resolve the issue by the morning, 9 am sharp. Haley kept her word, contacting me before 9 am, letting me know that the noise was resolved, and was tested to make sure it was. True to her word, it was after test driving it again to make sure it was truly resolved. After a bit of price negotiation, and finance negotiation, we finally came to acceptable terms on the pricing and financing, which was extremely easy and stress free. There was no "pressure tactics" or "waiting games" played, and I can truly appreciate that from a car buyers perspective. I felt 0 pressure into buying a car at Gorges Volvo, and could feel that same lack of pressure by observing other guest who were looking at cars as well. Gorges Volvo made car shopping the way it should be. I would like to conclude with the recommendation of Marcus. Marcus was filling in for his financial manager due to an illness, on a cold football filled Saturday. Marcus was well versed for filling into the position and role, and again I felt no pressure into the financing side of everything, which is often sited as the most stressful part of the car buying experience. Marcus explained everything clearly and concisely and I would recommend doing business with him as well. Overall, the experience was much better than I expected. After never hearing about Gorges Volvo, I can highly recommend them to friends, family, and colleagues after my experience. The staff is well versed in their craft, they apply no pressure to anything, and they honestly make car buying the experience it should be. More

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Great service Great job by my sales consultant Haley Frost. Marcus did a quick and efficient job completing the paperwork. Great service including the loaner provid Great job by my sales consultant Haley Frost. Marcus did a quick and efficient job completing the paperwork. Great service including the loaner provided to get tinting and coating aapplied. Gorges is a beautiful facility, including the fantastic complimentary coffee More

by BSAUER1 Verified Customer Verified Customer

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Thanks for a great buying experience! Having such a positive experience with the Gorges Service Department for the past five years, I knew that my next vehicle purchase would be here. Aft Having such a positive experience with the Gorges Service Department for the past five years, I knew that my next vehicle purchase would be here. After my 2012 S60 making it over 238000 miles, it became time to let her go. A special thanks to Josh in service and to Haley in sales and everyone in between for making me feel like your most important customer of the day. More

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Amazing!! Very quick and easy buying process. Everyone was So nice to work with. Volvo cars are great cars that are very safe and great quality. The service guy Very quick and easy buying process. Everyone was So nice to work with. Volvo cars are great cars that are very safe and great quality. The service guys are always so kind to work with as well. More

by Leigh Healey Verified Customer Verified Customer

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Cars ready to test drive when I arrived. Sales people attentive and friendly. Customer questions answered fully. Cars were clean, ready to test drive. Finance arrangements were availabl Sales people attentive and friendly. Customer questions answered fully. Cars were clean, ready to test drive. Finance arrangements were available and made quickly. I would buy my next car here. More

by jmkett5423 Verified Customer Verified Customer

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