Marcus (Kain) Hankins
Marcus (Kain) Hankins at Russ Darrow Kia of Waukesha

Marcus (Kain) Hankins

Product Specialist

Russ Darrow Kia of Waukesha

2141 E Moreland Blvd
Waukesha, WI 53186

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4.9
34 Reviews

Languages Spoken

English English

4.9

34 Reviews

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34 Reviews of Marcus (Kain) Hankins

August 06, 2025

Dealership Rating
Employee Rating

I had a great experience at Russ Darrow Kia. They picked up my car from another dealership and was able to get me my car same day. More

by eawegner1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

July 26, 2025

Dealership Rating
Employee Rating

I went to Russ Darrow Kia dealership twice in the same week, the second time I ended up purchasing the vehicle I was searching for. Kain my salesman was exceptional, his knowledge of my car was great. Me More

by STEVEPER63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Russ Darrow Kia of Waukesha responded

Thanks, Steve, for your feedback on your recent visit to Russ Darrow Kia of Waukesha. It's great to hear that Kain was able to assist you and that you had such a positive experience. Brandon McGahee brandon.mcgahee@russdarrow.com

July 02, 2025

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Employee Rating

The process was very easy and everyone was super informative. I was really happy with the process. More

by MATTSELSOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

Russ Darrow Kia of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

June 22, 2025

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Employee Rating

I originally called Russ Darrow Kia to discuss a 2025 Sportage I was intereated in getting. I spoke with Kain and he was very helpful and informative over the phone. I explained that we had a terrible ex More

by TTHOMAS22669
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Ziegler

Jun 22, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

June 05, 2025

Dealership Rating
Employee Rating

Kain, Jacob, and Brandon are an amazing team! They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and More

by Kalaya S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich , Brandon McGahee

Jun 05, 2025

Russ Darrow Kia of Waukesha responded

Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com

May 17, 2025

Dealership Rating
Employee Rating

Excellent! Everyone was so professional, helpful and super nice. Perfect! I would buy another car from Russ Kia, from here More

by DFRANK6320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2025

Russ Darrow Kia of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Brandon McGahee brandon.mcgahee@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

I appreciated their prompt responses when I emailed, called or texted. The finance and paperwork process always take a while but they made it as pleasant as possible. More

by KPOz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ann Henderson

May 01, 2025

Russ Darrow Kia of Waukesha responded

It's fantastic to hear that Marcus and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

Kain was the best from the start. Messaging me, setting up an appointment, my test drive, answering questions. When he delivered my vehicle, he had programmed a radio station that I t More

by KPOz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Artymowski, Ann Henderson

May 01, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to write this review, and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! Marcus ( Kain) and our team here at Russ Darrow Kia of Waukesha are glad to have you as a customer. Brandon McGahee brandon.mcgahee@russdarrow.com

April 29, 2025

Dealership Rating
Employee Rating

Marcus is a Great guy to work with very helpful and attentive. Hope he's still there when I return to get a new Kia. More

by christy Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

April 29, 2025

Dealership Rating
Employee Rating

Marcus (Kain) was fantastic! I would recommend him to anyone looking for a new car. Kain listened to what I needed, wanted, and could afford. After test driving a car they had o More

by robin.mosey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brandon McGahee brandon.mcgahee@russdarrow.com

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