Marcus (Kain) Hankins
Marcus (Kain) Hankins at Russ Darrow Kia of Waukesha
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Marcus (Kain) Hankins

Product Specialist

Russ Darrow Kia of Waukesha

2141 E Moreland Blvd
Waukesha, WI 53186

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4.9
28 Reviews

Languages Spoken

English English

4.9

28 Reviews

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28 Reviews of Marcus (Kain) Hankins

May 01, 2025

Dealership Rating
Employee Rating

Kain was the best from the start. Messaging me, setting up an appointment, my test drive, answering questions. When he delivered my vehicle, he had programmed a radio station that I t More

by KPOz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Artymowski, Ann Henderson

May 01, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to write this review, and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! Marcus ( Kain) and our team here at Russ Darrow Kia of Waukesha are glad to have you as a customer. Brandon McGahee brandon.mcgahee@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

I appreciated their prompt responses when I emailed, called or texted. The finance and paperwork process always take a while but they made it as pleasant as possible. More

by KPOz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ann Henderson

May 01, 2025

Russ Darrow Kia of Waukesha responded

It's fantastic to hear that Marcus and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

April 29, 2025

Dealership Rating
Employee Rating

Marcus is a Great guy to work with very helpful and attentive. Hope he's still there when I return to get a new Kia. More

by christy Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

April 29, 2025

Dealership Rating
Employee Rating

Marcus (Kain) was fantastic! I would recommend him to anyone looking for a new car. Kain listened to what I needed, wanted, and could afford. After test driving a car they had o More

by robin.mosey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brandon McGahee brandon.mcgahee@russdarrow.com

April 07, 2025

Dealership Rating
Employee Rating

This dealership is awesome. They know me and my family by name, i love it!!! Great customer service, attentive, clean!!! My family and I have been coming here for years. Our dau More

by SHANINA Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

February 28, 2025

Dealership Rating
Employee Rating

This was the first time buying a car on my own and I had a fantastic experience! Xavier was busy with another customer when I arrived, but he promptly had another sales associate, Marcus, help me out. No More

by JDreger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Troupe , Nathan Blaser

Mar 03, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

February 24, 2025

Dealership Rating
Employee Rating

We received great friendly service. No one was overly pushy and respected our wanting not to be pushed More

by TERRIMEYERS73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2025

Russ Darrow Kia of Waukesha responded

Terri, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon McGahee brandon.mcgahee@russdarrow.com

February 23, 2025

Dealership Rating
Employee Rating

Process was easy and efficient. Staff was very helpful without being pushy. We were able to get the car we wanted easily. More

by RMDIE15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

February 09, 2025

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Employee Rating

So eager to help get what you need. Friendly and inviting. So pushy sales. Best car experience I have ever had! More

by MINDYLEWIS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2025

Russ Darrow Kia of Waukesha responded

Mindy, Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

They work hard as a team to get you approved & driving off with your vehicle. More

by DOMANILEARIE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2025

Russ Darrow Kia of Waukesha responded

Here at Russ Darrow Kia of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Brandon McGahee brandon.mcgahee@russdarrow.com

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