Marcus Lacroix | Page 5

Marcus was great. Mark was great. Good experience. Will come back in future with right deal. Mark was great. Good experience. Will come back in future with right deal. More

by erikschill Verified Customer Verified Customer

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I like the car so far. We will see how it goes from here. Salespeople were helpful, but the whole process took several hours, which I thought was too long. We will see how it goes from here. Salespeople were helpful, but the whole process took several hours, which I thought was too long. More

by ELEGANCEONICE Verified Customer Verified Customer

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They took time to educate me so I was able to make an informed decision informed decision More

by MCREPEZZI Verified Customer Verified Customer

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They kept trying to add more packages on to my sale that I never asked for and pressured me into paying a higher unnecessary price. I had to get the accountant to remove the unnecessary packages that cold t I never asked for and pressured me into paying a higher unnecessary price. I had to get the accountant to remove the unnecessary packages that cold thousands more. They are not trying to give you the best deal, they are trying to fool you. More

by HOLMESBLAZER Verified Customer Verified Customer

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Marcus was incredibly patient and very helpful. Excellent customer service. Thank you you the whole team! Excellent customer service. Thank you you the whole team! More

by Juliette Rosales Verified Customer Verified Customer

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Overall the experience was good. I'd say the experience with the sales team was very good and the experience with the finance team was fair. I'd say the experience with the sales team was very good and the experience with the finance team was fair. More

by YHS Verified Customer Verified Customer

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I had a pretty good buying experience, Marcus was nice when he tried to sell me and gave me good deal. However after I bought the car, my sales and his manager are ghosting me and no response on my questi when he tried to sell me and gave me good deal. However after I bought the car, my sales and his manager are ghosting me and no response on my questions. I downloaded the Toyota app on my phone and tried to link up my car, but the app shows that vehicle can not be linked because the dealership still owns my car for some reason. I called 3 times, and Marcus said that he will call me back with an answer, but he never did and the problem is still unsolved. More

by OK886 Verified Customer Verified Customer

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I had the pleasure of working with Marcus on the sales side. He was very easy to work with and got me through the process easily and quickly. Best customer service, great buying experience. side. He was very easy to work with and got me through the process easily and quickly. Best customer service, great buying experience. More

by STIRS2008 Verified Customer Verified Customer

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very satisfied with the staff. They were very kind and helped me with the purchase of my car. thank you very much north hollywood toyota They were very kind and helped me with the purchase of my car. thank you very much north hollywood toyota More

by goam6919 Verified Customer Verified Customer

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Big fan of North Hollywood Toyota! They changed how I feel about buying a car by being different than any other dealership. Wouldn’t buy from anyone or anywhere else! They changed how I feel about buying a car by being different than any other dealership. Wouldn’t buy from anyone or anywhere else! More

by michelle Verified Customer Verified Customer

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