Marcus Procter | Page 7

Five Star Subaru in Grapevine is consistently the best experience a human can expect. From the moment I arrive for service, I am met by people who want to solve whatever issue I may have and do the follow experience a human can expect. From the moment I arrive for service, I am met by people who want to solve whatever issue I may have and do the follow up so that I am a happy customer. Marcus Procter and his team are exceptional. More

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The best Subaru service department in America. The service manager Marcus is a professional AND he is a nice guy. His entire team is A+. I am picky. I sold cars. I am very critical. If you have a Suba service manager Marcus is a professional AND he is a nice guy. His entire team is A+. I am picky. I sold cars. I am very critical. If you have a Subaru in this area you should use this service department. More

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They were great to me and extremely kind and helpful. My car is great and I love my Five Star Subaru in Grapevine. I have had two Subarus and I bought the first one in Dallas and they lied to me so when Fiv car is great and I love my Five Star Subaru in Grapevine. I have had two Subarus and I bought the first one in Dallas and they lied to me so when Five Star opened up I bought my 2018 from them. They R Great. More

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They are always so honest and caring. They get you in and out as fast as they can. Very caring and respectful of your time out as fast as they can. Very caring and respectful of your time More

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Superb service as always, even in this time of coronavirus lockdown Prompt and courteous service, coffee and snacks in waiting area, nothing less than usual. coronavirus lockdown Prompt and courteous service, coffee and snacks in waiting area, nothing less than usual. More

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Called in and was greeted and scheduled my time for my appointment. My crosstrek was ready when they said and my SUV was derailed cleaned. Will be back! appointment. My crosstrek was ready when they said and my SUV was derailed cleaned. Will be back! More

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Five Star Subaru in Grapevine routinely knocks it out of the park whenever I go for service there. I bought my current vehicle there and plan to but the next one there, too (although not this year). I’m ret the park whenever I go for service there. I bought my current vehicle there and plan to but the next one there, too (although not this year). I’m retired. When I worked and had a much larger income, I drove Audi A6’s. One thing I like was how their dealerships were run. My Subaru may be less expensive but thought wouldn’t know that based on the dealership experience. If you want safety, all-wheel drive on regular gas, good mileage and a great dealer experience, I recommend Five Star Subaru of Grapevine! More

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great team of professionals operators in service and sales I will definitely return and I will refer my Freind and family to buy cars from this dealership for sure!! sales I will definitely return and I will refer my Freind and family to buy cars from this dealership for sure!! More

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EVERYONE AWESOME ALL THE TIME Simply put, you'll never find a better team of professionals working to get you in the right vehicle and then providing top notch service after the sa Simply put, you'll never find a better team of professionals working to get you in the right vehicle and then providing top notch service after the sale is made. I am very pleased with my purchase and for having given my business to Sam Pack Subaru. More

by LEEDUB1 Verified Customer Verified Customer

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The service department is awesome. The service manager Marcus is honest and extremely helpful. I trust the entire service and parts departments. Great advice. I would not go to any other dealer for servic Marcus is honest and extremely helpful. I trust the entire service and parts departments. Great advice. I would not go to any other dealer for service. A+++ I even go to the dealership for oil changes. It is worth it. Great advice on everything from tires to aftermarket accessories. More

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