Marcus Procter
Marcus Procter at Five Star Subaru of Grapevine

Marcus Procter | Page 8

Service Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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76 Reviews
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76 Reviews

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76 Reviews of Marcus Procter

January 24, 2020

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Employee Rating

EVERYONE AWESOME ALL THE TIME Simply put, you'll never find a better team of professionals working to get you in the right vehicle and then providing top notch service after the sa More

by LEEDUB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster, Stephen Kroes, Joe Martinez , Spencer Fuller, Rutger Kesling

Jan 25, 2020

Five Star Subaru of Grapevine responded

Congratulations LEEDUB1 on your new Subaru purchase. Thank you for recognizing so many of the staff members at Subaru of Grapevine. We all hope to continue helping you enjoy your vehicle and we welcome your calls at 817-438-1700. Sincerely, Doug Laymon, Sales Manager

January 14, 2020

Dealership Rating
Employee Rating

The service department is awesome. The service manager Marcus is honest and extremely helpful. I trust the entire service and parts departments. Great advice. I would not go to any other dealer for servic More

by Vette Owner
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , Michael Dinh, Ryen Ruybal, Brian Swarver

Jan 15, 2020

Five Star Subaru of Grapevine responded

Hello! Your feedback and endorsement of Subaru of Grapevine are truly appreciated. Thank you for recognizing our service team and know that we are available at 817-438-1700 for any additional vehicle care concerns. Safe travels and thanks again, Marcus Procter, Service Manager

January 12, 2020

Dealership Rating
Employee Rating

The service department was quick, friendly, and comfortable! I was greeted as soon as I pulled up. The waiting area was nice. The service was quick! Overall, a great experience. More

by Daneilhill
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , Michael Dinh, Ryen Ruybal, Brian Swarver

Jan 13, 2020

Five Star Subaru of Grapevine responded

Thank you for visiting the service department at Subaru of Grapevine, Our advisers and techs are available for your calls at 817-438-1700. Knowing you feel comfortable driving your vehicle is important to us. Please stay in touch. Safe travels, Marcus Procter, Service Manager

January 10, 2020

Dealership Rating
Employee Rating

Classism As I have been to this dealership 4 timess!!! my forester is still not fixed if you are a person of color STAY AWAY 4 More

by Mr Reliable
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

November 26, 2019

Dealership Rating
Employee Rating

Moderately good service with amenities aligned to the brand. Service manager is excellent and service advisor staff continues to improve. Free cokes and snacks compensate for marginally good waiting area More

by JuniorHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , Michael Dinh, Ryen Ruybal, Brian Swarver

November 15, 2019

Dealership Rating
Employee Rating

They all have such a great attitude and deliver such a great product which includes promising the car when delivered spotless appearance of the car after service and all work done with high-quality More

by doctor.iraepstein
Recommend Dealer
Yes

Other Employees Tagged: Michael Dinh, Michael 0

Nov 16, 2019

Five Star Subaru of Grapevine responded

Thank you, doctor.iraepstein, for sharing your visit to the service center at Subaru of Grapevine. We take customer and vehicle care seriously and we do our best to work in a timely manner. When you need future automotive care, we will be ready for your call at 817-438-1700. Thanks again, Marcus Procter, Service Manager

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