Marcus Procter | Page 6

Marcus, head of service was wonderful, really helpful and helped my father and I find the Subaru that was going to be the best fit. helped my father and I find the Subaru that was going to be the best fit. More

by kptucker91 Verified Customer Verified Customer

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No one tops this dealership. They go above and beyond to get the job done. Out the door and on with my day so quickly! get the job done. Out the door and on with my day so quickly! More

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A great “car dealership” experience. This dealer team never fails to impress me. Marcus Procter’s team is great. They go above and beyond what is asked of them. never fails to impress me. Marcus Procter’s team is great. They go above and beyond what is asked of them. More

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Had to get My moonroof repaired , brought it in the morning , and it was done by the time I got off work !! I really appreciate the work being done in a timely manner. Thanks a million for the Car Wash morning , and it was done by the time I got off work !! I really appreciate the work being done in a timely manner. Thanks a million for the Car Wash 🧼 as well More

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I brought My Chevy pickup truck in for tire balance and tire rotation. It was done in a very timely manner. They even washed it for Me ✅✅ tire rotation. It was done in a very timely manner. They even washed it for Me ✅✅ More

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Had an issue with My driver side window. Took it in on Saturday Morning , it was done whole I waited. My vehicle was washed for Me. I really appreciate the awesome service !! Saturday Morning , it was done whole I waited. My vehicle was washed for Me. I really appreciate the awesome service !! More

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The most outstanding service department I have ever been to. Checkin smooth. Service done in time promised and I was a walk-in. Coupons offered in email provided reasonable discounts. This is a fantastic de to. Checkin smooth. Service done in time promised and I was a walk-in. Coupons offered in email provided reasonable discounts. This is a fantastic dealership from purchase of my Outback through maintenance with the very competent service department More

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Excellent service! Dropped off my Subaru Crosstrek to Michael, he took such great care of me and my car. The car wash was the cherry on top. Highly recommend. Michael, he took such great care of me and my car. The car wash was the cherry on top. Highly recommend. More

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Some things never change, with or without Covid. Always professional and prompt service, coffee, snacks, WiFi, a clean waiting area, car wash and a smile. professional and prompt service, coffee, snacks, WiFi, a clean waiting area, car wash and a smile. More

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I am very satisfied with the service I've received from Subaru of Grapevines service department as a whole. Johnny and the technicians that fixed my car have been great, very easy to work with and always m Subaru of Grapevines service department as a whole. Johnny and the technicians that fixed my car have been great, very easy to work with and always make sure to take great care of me and my 2015 Outback. This repair was a very difficult one to diagnose and took a lot of brainstorming but the service team at Subaru of Grapevine was great and communication from Johnny to me was absolutely superb. I look forward to a Subaru survey as I have PERFECT ratings across the board. More

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