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Marcus Riff
Marcus Riff at Huston Cadillac GMC
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Marcus Riff | Page 3

Sales & Leasing Consultant

Huston Cadillac GMC

19510 US-27
Lake Wales, FL 33853

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5.0
320 Reviews

I am proud to be with the Huston Family and look forward to Exceeding Your Expectations

Dealership Experience

14 yrs, 6 mos

Industry Experience

43 yrs, 10 mos

5.0

320 Reviews

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320 Reviews of Marcus Riff

February 03, 2024

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Employee Rating

Excellent service all the way around. From the beginning to the end. Even call the following to see if everything was good. More

by Jvaldes
Recommend Dealer
Yes
Helpful
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Feb 05, 2024

Huston Cadillac GMC responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. -The Huston GMC Team

February 03, 2024

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Employee Rating

Excellent customer siervice. I was in and out quick. Everything promised over the phone was done. More

by Jvaldes
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Bailey

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Feb 05, 2024

Huston Cadillac GMC responded

Thank you for this amazing review! We really appreciate your business. -The Huston GMC Team

February 03, 2024

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Huston Chevrolet exceeded my expectations and got me into what I wanted. I had an amazing t Thanks More

by mjflynn1884
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Feb 05, 2024

Huston Cadillac GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The Huston GMC Team

January 20, 2024

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Professional and courteous staffing very knowledgeable about the product they’re selling and how it functions wide variety of New and used inventory More

by Paparazzijohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan, Jim Maggard , Craig Bailey

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Jan 22, 2024

Huston Cadillac GMC responded

John, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! -The Huston GMC Team

January 19, 2024

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Employee Rating

From the moment Marcus reached out to me on the phone he made buying a car so easy. He was a true professional, available and so knowledgeable. Negotiating on the phone and including my son, was so helpful More

by elizabethillick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom who assisted in delivery.

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Jan 22, 2024

Huston Cadillac GMC responded

What an enjoyable review to read, Elizabeth! It is reassuring to know Marcus provided you with a hassle-free and great shopping experience. Huston Cadillac GMC’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you feel confident about your purchase. Don’t hesitate to call or stop in should you have any questions. -The Huston GMC Team

January 19, 2024

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Employee Rating

Mark and Craig make buying cars easy! Mark found the exact truck to meet my needs and Craig got me a competitive rate and signing was a breeze. Highly recommend calling these guys for you More

by Dspence1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Bailey

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Jan 22, 2024

Huston Cadillac GMC responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. -The Huston GMC Team

January 17, 2024

Dealership Rating
Employee Rating

Huston Cadillac in Lake Wales is very efficient and knowledgeable. They found the car we wanted in record time. We are happy with it. We dealt with Mark Riff, our salesman, and he was outstanding. The More

by jtennant3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Gorham

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Jan 19, 2024

Huston Cadillac GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Craig and Mark was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. -The Huston GMC Team

December 29, 2023

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Very professional, courteous, timely, knowledgeable, and low pressure. I will be back to buy another vehicle. More

by kyle
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Helpful
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Jan 02, 2024

Huston Cadillac GMC responded

Thanks for this awesome review, Kyle! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! -The Huston GMC Team

December 19, 2023

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Employee Rating

Sean was very helpful. Our overall experience was great. We are very happy with our purchase! More

by HOLLIE.RIMES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan

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Dec 20, 2023

Huston Cadillac GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience, Hollie! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The Huston GMC Team

December 13, 2023

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Employee Rating

Mark could not have been more helpful! ! The easiest vehicle transaction I’ve ever experienced, and there have been quite a few. Mark is professional, personable and responsive. A salesma More

by pamcausley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 14, 2023

Huston Cadillac GMC responded

Pam, thank you for taking the time to share your kind feedback about Mark. Each employee is a valued member of the Huston Cadillac GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! -The Huston GMC Team

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