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Marcus Riff

Overview Reviews (461)

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Marcus Riff

Marcus Riff | Page 6

Sales & Leasing Consultant

Huston Cadillac

21500 HWY 27
Lake Wales, FL 33859

I am proud to be with the Huston Family and look forward to Exceeding Your Expectations

Contact Me

4.9

461 Reviews

I am proud to be with the Huston Family and look forward to Exceeding Your Expectations

Overview Reviews (461)

Dealership Experience

16 yrs, 9 mos

Industry Experience

46 yrs, 1 mo

Specialties & Trainings

Certified Mark Of Excellence

4.9

461 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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461 Reviews of Marcus Riff

June 27, 2025

Dealership Rating

Employee Rating

Mark was excellent! Great guy, very thorough, helpful & knowledgeable in all aspects of our vehicle deal! Great guy, very thorough, helpful & knowledgeable in all aspects of our vehicle deal! More

by Sscowboy226

Recommend Dealer

Yes

Other Employees Tagged: Nick

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Jun 30, 2025 -

Huston Cadillac responded

Thank you for the great feedback! We're glad to hear Mark took excellent care of you and made the entire process smooth and informative. At Huston GMC, we’re lucky to have him on our team — enjoy your new vehicle! -The Huston Cadillac GMC Team

June 17, 2025

Dealership Rating

Employee Rating

Marc always does an amazing job and provides the highest level of customer service. He is attentive and follows through with what he says he will do. We try to purchase all of our vehicles through him. level of customer service. He is attentive and follows through with what he says he will do. We try to purchase all of our vehicles through him. More

by nirby1213

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig Bailey

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Jun 17, 2025 -

Huston Cadillac responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Marc continues to provide you with outstanding service and follow-through. It means a lot that you choose to work with him for your vehicle needs, and we truly value your continued loyalty. We look forward to helping you again in the future! -The Huston Cadillac GMC Team

June 15, 2025

Dealership Rating

Employee Rating

THE HUSTON FAMILY ARE GREAT TO DEAL WITH FOR SALES AND SERVICE. MARK RIFF IS THE "ONLY" SALES PERSON I'VE DEALT WITH IN YEARS. HE IS MAKES IT EASY. ALWAYS UDERSTANDS THE CUSTOMERS ISSUES AND NEEDS. DOES SERVICE. MARK RIFF IS THE "ONLY" SALES PERSON I'VE DEALT WITH IN YEARS. HE IS MAKES IT EASY. ALWAYS UDERSTANDS THE CUSTOMERS ISSUES AND NEEDS. DOESN'T TRY TO SELL YOU SOMETHING THAT'S IN STOCK JUST TO MAKE A SALE. More

by MIKE22

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Monahan, Jim Maggard, George Gorham , NICK

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Jun 16, 2025 -

Huston Cadillac responded

Thank you for your kind words, Mike! We're glad to hear that you've had such a positive experience with the team and that Mark Riff continues to be someone you trust. It means a lot to us at Huston GMC to know he takes the time to understand your needs and always puts your best interests first. We appreciate your continued loyalty! -The Huston Cadillac GMC Team

Jun 16, 2025 -

MIKE22 responded

Good afternoon Mark, keep me in mind for an Acadia for Kimberly. She’s pretty insistent that she wants one was Super Cruise. I expect we’re going to have to wait for the 26s. Talk to you when I get back after the fourth, have a great holiday.

June 10, 2025

Dealership Rating

Employee Rating

Sean had nothing to do with my purchase because he is not trustworthy one bit. He’s a snake and only looks out for himself and definitely not a customer! Extremely arrogant person who has zero reason to b trustworthy one bit. He’s a snake and only looks out for himself and definitely not a customer! Extremely arrogant person who has zero reason to behave in that manner. More

by danacluster71

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sean Monahan, Ricchard La Costa , Craig Bailey is absolutely phenomenal!

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Jun 11, 2025 -

Huston Cadillac responded

Thank you for sharing your thoughts with us. At Huston GMC, we take your feedback seriously and strive to ensure every team member upholds our standards of professionalism and respect. Your comments will be reviewed carefully as we work to improve our customer experience. Please feel free to contact us directly if you would like to discuss this further. -The Huston GMC Team

June 10, 2025

Dealership Rating

Employee Rating

As long as Sean out of deals, then every customer is much better off. Our family and friends do not trust him at all! better off. Our family and friends do not trust him at all! More

by danacluster71

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sean Monahan, Jim Maggard, George Gorham , Craig Bailey is the absolute best guy involved in Huston GMC!

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June 04, 2025

Dealership Rating

Employee Rating

I have purchased nine automobiles since 2012. This dealership has the most knowledgeable people. Best sales people, the best service people and the best financing people. Kindness, Honesty and This dealership has the most knowledgeable people. Best sales people, the best service people and the best financing people. Kindness, Honesty and Respectability More

by JONHELD9

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicole Barnes, Jim Maggard , Craig Bailey… Finance

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Jun 05, 2025 -

Huston Cadillac responded

Thank you for your incredible feedback! We’re honored to have earned your trust over the years and are so glad to hear that our team has provided you with top-notch service, sales, and financing. Kindness, honesty, and respect are core values here at Huston GMC, and we’re thrilled that they’ve made a difference in your experience. We look forward to continuing to serve you! -The Huston GMC Team

May 30, 2025

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Best sales people and most honest dealership in the tri state area… Also, the very knowledgeable service department.. state area… Also, the very knowledgeable service department.. More

by JONHELD9

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicole Barnes, Nick Schirmer , Craig Bailey

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Jun 02, 2025 -

Huston Cadillac responded

Thank you for the outstanding feedback! It's great to hear you value both our sales team and knowledgeable service department. Providing honest and professional care is what we aim for every day. We appreciate your trust and look forward to your next visit! – The Huston GMC Team

May 22, 2025

Dealership Rating

Employee Rating

Marcus Riff is the absolute best ever to deal with when purchasing a vehicle new or used! No other salesman can compare to how thorough and honest he is. Craig Bailey is a phenomenal guy and the best ever purchasing a vehicle new or used! No other salesman can compare to how thorough and honest he is. Craig Bailey is a phenomenal guy and the best ever to deal with in finance! More

by Ghuntsbig

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig Bailey

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May 23, 2025 -

Huston Cadillac responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Marcus and Craig were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. -The Huston GMC Team

May 14, 2025

Dealership Rating

Employee Rating

Great experience with Marcus, it was actually fun to go thru the buying experience with the whole Huston team! thru the buying experience with the whole Huston team! More

by VANCE3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 15, 2025 -

Huston Cadillac responded

Thank you for your feedback! We're thrilled to hear you had a great and even fun experience with Marcus and the entire Huston Cadillac GMC team. We appreciate your business and look forward to seeing you again in the future! -The Huston Cadillac GMC Team

May 08, 2025

Dealership Rating

Employee Rating

This dealership has treated my family badly. They have over charged my grandmother and damaged my cousin's car. And to Marcus Riff...Mr. Snotty Nose, is not the "go to salesman" so I urge you to They have over charged my grandmother and damaged my cousin's car. And to Marcus Riff...Mr. Snotty Nose, is not the "go to salesman" so I urge you to go to another dealership. More

by Al

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ricchard La Costa

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May 09, 2025 -

Huston Cadillac responded

Thank you for your feedback. We are having challenges identifying you. Can you please tell us who you are and provide more details on your feedback? Thank you!