Marcus Robbins | Page 6

Used car purchase Dealership was very responsive to my online contact and questions. I had a sales person assigned to me prior to arrival who had the car ready for me t Dealership was very responsive to my online contact and questions. I had a sales person assigned to me prior to arrival who had the car ready for me to test drive. Overall it was a stress free experience and I got a car that I love More

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Went to purchase a pre-owned vehicle Visited the dealership with the intent to purchase a certified pre owned vehicle but was dissatisfied upon inspection. Salesman Daniel Stevens went ab Visited the dealership with the intent to purchase a certified pre owned vehicle but was dissatisfied upon inspection. Salesman Daniel Stevens went above and beyond with management to get us in a car we w ok would be happy with More

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Car purchase Van was very patient with us and showed us a lot of different cars. He was very knowledgeable and made our car buying experience very positive. Van was very patient with us and showed us a lot of different cars. He was very knowledgeable and made our car buying experience very positive. More

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Walter is always courteous and easy to work ! Walter is great to work with AND he knows ALL there is to know about AUDI (regardless of model or year). Audi Charlotte in Matthews great place to bu Walter is great to work with AND he knows ALL there is to know about AUDI (regardless of model or year). Audi Charlotte in Matthews great place to buy an Audi - Marcus did a good job with the finance side, including advising on the different audi care packages More

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Great Experience for Entire Family My wife and I looked for a pre-owned q3 for several months and finally made it to Audi Charlotte and really wish we had one there sooner! Walter met u My wife and I looked for a pre-owned q3 for several months and finally made it to Audi Charlotte and really wish we had one there sooner! Walter met us at the front door and was a great experience from beginning to end. The entire Audi Charlotte team treated me and my family like Royalty and Wil the GM and Marcus the Finance Manager were all great to deal with. Great people selling a great product! More

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Overall I was pleased. The General Manager, Wil Vinson entered the customer waiting area and gave all guests a hospitable hello. Since I was waiting to be served, Wil took The General Manager, Wil Vinson entered the customer waiting area and gave all guests a hospitable hello. Since I was waiting to be served, Wil took the time to show me the first car to spark my interest. Later he personally selected a sales rep, Jeisson Garzon to further assist me in the selection process. Mr. Garzon's professional manner, knowledgeable of the products and his kind demeanor set the tone and put me at ease. During the buying process, Kyle Andes meticulously indoctrinated me with the features of the Q5 and personalized the car's technology for my use. Linda Jackson, Charlotte, NC More

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Really Great Experience I am so glad we decided to go back to Audi Charlotte to work with Rich again. He did a phenomenal job of supporting us, answering our questions, findi I am so glad we decided to go back to Audi Charlotte to work with Rich again. He did a phenomenal job of supporting us, answering our questions, finding a great match within our parameters and making the entire process seamless. Rich really took care of us during this process and I have full confidence that this will continue to be the case should we need anything for our car in the coming months and years. I highly recommend working with him and look forward to continuing to do so in the future. I also enjoyed working with Marcus and Kyle who were both extremely helpful and efficient! More

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"Richard Gouhin of Audi far exceeded my expectations." Incredible experience at Audi Matthews. This was my first time looking at the Audi. I had a Mercedes to trade in and was torn between another Mercedes Incredible experience at Audi Matthews. This was my first time looking at the Audi. I had a Mercedes to trade in and was torn between another Mercedes or the Audi Q5. Wil Vinson the general manager was first to greet me. He introduced me to Richard Gouhin, a senior brand specialist. He was a wealth of knowledge, knew everything about the Audi, was patient, never pushy and had a great sense of humor. I was introduced to the Audi family, from the service manager to the technical Ambassador. Customer service blew me away. The rest is history. I bought a new Audi Q5. Sleek, gorgeous and drives like no other luxury vehicle. No comparison to Mercedes. I love this car. Thank you Richard and everyone else at Audi who made this experience story worthy. Michele Senatore More

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Pleasant Purchase Experience Walter Shelton did an awesome job explaining the details of my new AUDI A6. He is so knowledgeable and made the purchase experience very pleasant. I w Walter Shelton did an awesome job explaining the details of my new AUDI A6. He is so knowledgeable and made the purchase experience very pleasant. I will definitely buy again from him! More

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Walter was great! Walter was extremely helpful and helped me to find the best vehicle for me. definitely different than any other dealership i've been to before. this h Walter was extremely helpful and helped me to find the best vehicle for me. definitely different than any other dealership i've been to before. this has been a long process and walter has made it as easy as can be! More

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