Marcus Robbins | Page 9

Great Purchase Experience After some years as a loyal Lexus owner, I had become disillusioned with the design and technology and had decided on moving on--but where to? Turns o After some years as a loyal Lexus owner, I had become disillusioned with the design and technology and had decided on moving on--but where to? Turns out the place to be was Audi. And the Audi of Charlotte team turned out to be the best purchase experience I've ever had. From walking in the dealership, Jeisson Garzon was solicitous of my interests--in what I was interested in a new vehicle. He moved the experience along at my pace. He demonstrated a thorough knowledge of the 2019 A8, although it was his first sale of this relatively new model. After the test drive, I was going to be traveling for several days. He followed up as promised with model availability--and he only followed-up as I had agreed, not a pressure experience at all. In short, Jeisson demonstrated that the best way to get a sale is to put the buyer's interests first. While we were out for the test drive, Jeisson had my existing car appraised for trade-in value. Jeremy Scarafino handled that with ease. After returning from my business trip, I returned to the dealership with my wife. We decided on the exact car and drove away with our new car in just a couple of hours. Marcus Robbins handled the financial aspects perfectly and without pressure. And Kyle Andes ran us through all the features of the car's systems, adding to our confidence that we had made a good choice. Heartily recommend all the folks with whom we dealt. More

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Outstanding Sales Rep, Experience, New Car Sales Director We had the pleasure of dealing with Jeffrey on his first day with the Charlotte dealership. Of course he was an experienced sales person, but wow!!!! We had the pleasure of dealing with Jeffrey on his first day with the Charlotte dealership. Of course he was an experienced sales person, but wow!!!!! Patient, knowledgeable, could read the things we were looking for. Just a nice guy. As we were finishing the sale Tobias (Director New Cars) got involved and was equally as impressive. He was very versed in the technical aspects of the A5, comparisons to competitive models and set a good tone and pace to the process. Surprisingly pleasant afternoon that ended up with a great new car!!!! More

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Great Experience Jeisson Garzon was a great salesman to deal with. Very friendly and personable. Contacted him over the internet about a vehicle they had. Responded i Jeisson Garzon was a great salesman to deal with. Very friendly and personable. Contacted him over the internet about a vehicle they had. Responded immediately and got all the answers to my questions as soon as possible. He had everything waiting on us when we got there and helped to move the process along as quickly as he could. The whole dealership was a great experience. More

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Really great from start to finish The team at Audi Charlotte was really great to work with. Rich was able to fit me in quickly and coordinated the best availability by text, which was The team at Audi Charlotte was really great to work with. Rich was able to fit me in quickly and coordinated the best availability by text, which was my preference. He said me up for a test drive in a streamlined approach so that we didn’t waste time. I drove the right car on my first test drive, and it was an easy decision. Marcus was also extremely kind and approachable for me and my wife during the financial part of the conversations. I definitely recommend this team! More

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Excellent sales exoerience This is my first Audi purchase and I was extremely pleased by the quick response to my email and phone calls prior to my visit to the dealership. Walt This is my first Audi purchase and I was extremely pleased by the quick response to my email and phone calls prior to my visit to the dealership. Walter provided excellent assistance in answering my questions about the vehicle and working with me to negotiate a fair deal. I would recommend him to anyone looking to purchase a vehicle. Great salesman and courteous treatment! In addition to Walter, I found all the staff who assisted me to be great to work with and I am hopeful this is a good indication for future visits/service st this dealership. More

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Bought a4 with a manual transmission My wife and i were shopping for and bought her a car from this dealership I mentioned to the salesman that I wished i could find a car with a manual My wife and i were shopping for and bought her a car from this dealership I mentioned to the salesman that I wished i could find a car with a manual transmission We discussed how they were very hard to find A few days later Rich contacted us that he had found one and he wanted to know if i was interested I ended up happily buying it More

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Very satisfying. Walter was easy to work with. Never felt pressured. Did his job well in meeting our needs to replace my existing lease with a new one at Audi for a co Walter was easy to work with. Never felt pressured. Did his job well in meeting our needs to replace my existing lease with a new one at Audi for a comparable lease payment. More

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Audi of Charlotte Q7 Purchase I worked with Walter Shelton and found him to be knowledgeable, courteous and responsive in a very professional manner. The follow up has been prompt. I worked with Walter Shelton and found him to be knowledgeable, courteous and responsive in a very professional manner. The follow up has been prompt. More

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Wonderful Experience Everyone was friendly and attentive during our entire experience. Jeisson really tried to locate the perfect car that met all our safety equipment req Everyone was friendly and attentive during our entire experience. Jeisson really tried to locate the perfect car that met all our safety equipment requirements. My comfort was considered during each step of the process to lease our Q5. More

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Amazing Experience I had such an amazing experience at Audi Charlotte. Rich was the most helpful and made the experience so easy and fun. He was a pleasure to work with I had such an amazing experience at Audi Charlotte. Rich was the most helpful and made the experience so easy and fun. He was a pleasure to work with and I love my car. My husband and I both got our Audi's from Rich and look forward to coming back in the future. More

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