Marcus Robbins | Page 10

Great experience Buying a new car is never easy, but this dealership and people work at this dealer ship made it very easy. It just took one visit to buy my AUDI Q5. T Buying a new car is never easy, but this dealership and people work at this dealer ship made it very easy. It just took one visit to buy my AUDI Q5. They are very excellent in their service. Thanks to Rich Gohin for his wonderful service. Thanks to Kyle Andes,Marcus Robbins and Tobias. More

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Buying a used car I had a wonderful experience buying my recent cars. I knew what I want, but I didn’t have all the paperwork done. My sales women Alyssa work with me a I had a wonderful experience buying my recent cars. I knew what I want, but I didn’t have all the paperwork done. My sales women Alyssa work with me and help me through the process. I would get another car from them no question... More

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Great experience We had a great experience buying an Audi from rich. We were able to get straight forward answers and pricing and rich was patient with us while we m We had a great experience buying an Audi from rich. We were able to get straight forward answers and pricing and rich was patient with us while we made a decision. The great customer service extended beyond the purchase—- rich has continued to be very helpful as I adjust To a new car. More

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Excellent customer service and sales experience My Audi had been totaled and I only had a few days to get another one. Rich was extremely helpful and was able to get me the exact car I was looking f My Audi had been totaled and I only had a few days to get another one. Rich was extremely helpful and was able to get me the exact car I was looking for in only a few days. He was very responsive to all of my questions and was in frequent contact to keep me updated on the car, which had to be brought in from out of state. He was very knowledgeable and provided an outstanding sales experience. Would definitely recommend and will be referring others to him. I had also had my previous Audi serviced at the dealership — they did a great job. More

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Great Experience Rich was extremely helpful and very knowledgeable of the cars, great test driving experience. He allowed me to take my time and provided helpful infor Rich was extremely helpful and very knowledgeable of the cars, great test driving experience. He allowed me to take my time and provided helpful information along the way, even as I explored various options. Best dealership I visited during this car buying experience. More

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Great car buying experience. Very quick Great experience . Love my new Q5!! We were in dealership several times prior to the purchase. Sales men were knowledgeable and helpful. Kyle is a Great experience . Love my new Q5!! We were in dealership several times prior to the purchase. Sales men were knowledgeable and helpful. Kyle is an excellent and helpful asset to the team More

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Smooth experience! I have been an Audi owner for over 20 years and have purchased all of my Audi's at this same dealership. I feel that I have always been treated fairl I have been an Audi owner for over 20 years and have purchased all of my Audi's at this same dealership. I feel that I have always been treated fairly and purchasing my cars here has been a real pleasure. This business is a well oiled machine and everyone works well together as one cohesive team. More

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Audi of Charlotte is top notch. All I encountered were professional and polite. I was never pressured by anyone on any occasion. Refreshing. I had been looking for the right car All I encountered were professional and polite. I was never pressured by anyone on any occasion. Refreshing. I had been looking for the right car for some time, and was at the end of a long day. Audi of Charlotte stop. was my last stop. That's when I met Rich Gouhin. Rich told me more about the car than any other salesperson I had encountered. He did so with a sense of humor, which was refreshing at the end of a long day. I bought that car. I thought it was so cool that he loaded my stereo with some music while I was in with finance. What a nice touch. Marcus Robbins was efficient, personable and professional. I highly recommend the dealership because my experience was so positive. By the way, I love the car! More

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Top Notch Experience from Start to Finish. We Will Return! Without reservation, I recommend Rich Gouhin and Audi Charlotte! My wife and I had been in the market, for months, for a Q-5. We were fortunate enou Without reservation, I recommend Rich Gouhin and Audi Charlotte! My wife and I had been in the market, for months, for a Q-5. We were fortunate enough to stumble upon Rich. Immediately, we were impressed by his superior technical knowledge--he builds these cars--along with his patience, honesty, and sense of humor. It took several months before we were ready to make our decision. Patient and thoughtful, Rich equipped us with helpful knowledge along the way. We decided to lease and got a great deal! Rich says he builds relationships, and I can tell you it is true. When our lease is up, we'll go straight to Rich and not waste our time with competitors. Also, I should add that Marcus Robbins and the rest of the Audi Charlotte team have been true professionals. In fact, we are meeting with Kyle in a few weeks so he can introduce us to some of the hidden tech features. HIGHLY RECOMMEND. More

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Excellent experience Max and everyone at Audi of Charlotte were wonderful to deal with. No high pressure sales. They stayed on the lookout for the Q7 were we’re looking Max and everyone at Audi of Charlotte were wonderful to deal with. No high pressure sales. They stayed on the lookout for the Q7 were we’re looking for, found it and we bought it the next day. One of the best experiences we’ve ever had buying a new vehicle. More

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